Did you know that if your customers are on a legacy PBX connection instead of a V1 VoIP hosted PBX system, bad weather can cause you a major outage. Forget about poor call quality in harsh weather, phone cables can snap or easy be disconnected and then phone calls can’t be put through.
V1 VoIP’s hosted PBX systems comprises three main characteristics that allow them to remain completely functional, even in the most hostile of weather conditions. Let us take a look at the characteristics.
1. Cloud-Based Mobility
Employees no longer need to be tethered to their office seats during 20 inches of snow. And those hours spent shivering in an office can be increased because the choppy call quality being delivered by the traditional business phone system will be interfering with the overall productivity of the organization. With a V1 VoIP hosted PBX system, not only will the call quality be immaculate, but employees will not be required to spend excruciatingly long hours at the office.
2. Equipment is kept at off-site location
Unlike a legacy PBX system, the only equipment that will be present at the office premise will be calling paraphernalia such as IP Phones. As for the remainder of the equipment; it will be present at the service provider’s location. Employees will no longer have to worry about poor call quality as the equipment running at the off-site location will be handled by adept engineers and technicians who will make sure that the phone systems are running at the optimum functionality.
3. Overall reduced costs and improved customer satisfaction
During the winters, there is a high probability that legacy phone systems can snap due to the copper wire contracting inside of it. If the business owner is able to hire a technician, they will most likely charge a ridiculous quote, and probably not work when the weather turns south anyway.
If users switch to V1 VoIP’s hosted PBX solutions, not only will they cease to worry about sporadic service breakdowns caused by weather, but they will also keep their cost variables down to a minimum and keep customers happy for the foreseeable future.
Article publié pour la première fois le 21/07/2015