When you make the switch from landlines to VoIP, one thing that might look exactly the same to most small and medium size business users is the physical phone itself. It looks like a phone. It rings like a phone. But while VoIP phones may resemble your old traditional desk phone, they provide users with enhanced QoS and security.
While ATA adapters allow users to reuse old analogue devices,
VoIP phones are designed to work over the internet, making them the better solution over ATA adapters to keep using your oudated analog devices. Unlike softphone alternatives, VoIP phones also operate independently, so they do not require a computer to run them. The following components define VoIP devices:
VoIP devices will vary in their capability. You will find a variety of features in even the most basic VoIP hard phones and will need to decide which works best for you based on your business needs. There are some which are great for entry-level users who do not need full system access. Intermediate devices, on the other hand will incorporate more buttons, allowing further independence away from the computer. Some higher-end devices even include color displays, touch-screens, and video telephony support.
Other than wired VoIP hard phones, small and medium size businesses have a few additional options. A dialup device uses a built-in modem to connect with a remote VoIP server, meaning it requires no additional hardware or software. These phones are primarily used in environments with limited broadband infrastructure. WLAN and WiFi hard phones include built-in transceivers for connecting to networks. Although security risks increase with wireless connectivity, these devices do improve portability.
Regardless of the type of VoIP hard phone you wish to purchase, always read the device’s specifications in regard to your own network. Some devices offer better compression and encryption, while others promote more features. Weigh these offerings against your own needs and budget. If you have questions about which VoIP phone might be best for your business, contact V1 VoIP today for answers to your questions as well as recommendations.