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Blog Posts

Reselling V1 VoIP Phone Services: The Auto Attendant

Posted on: September 28, 2017

V1 VoIP resellers are looking into reselling phone services because there are so many benefits to be had when a business signs up for these new high- high-tech telephony services. Businesses that haven’t signed up are either not sure about which of the services they’re going to need for their particular type of business, or they simply don’t understand the importance a having an updated business communication system in today’s highly competitive business world. What these businesses need is
a V1 VoIP reseller to help them understand how a new business communication system can help them in every aspect of their business.

V1 VoIP resellers understand all the features that our services can provide their customers. Here is one of the services that customers love: The Auto Attendant. Many small business owners use this facility to advertise their business because it is a very cost-effective option. If your call is put on hold, then this is the most frustrating moment, you can make it exciting with on hold music or messaging.

The auto attendant feature is perfect for small businesses who don’t have a lot of administrative resources. It’s main use is to route calls coming in to the right person or department. It can play advertisements about the business, or some simple on-hold music while people are waiting. The auto attendant essentially eliminates the need for a person to answer and transfer incoming phone calls.

A quick overview tells is that the auto attendant answers all of your business calls with a custom greeting made by you, which is great for personalized service. You can program it with customized messages or select the type of music you want for your customers to listen to when they’re on-hold. A series of voice prompts will allow callers to easily choose who they wish to speak to. The ability to forward calls is available, which is highly advantageous due to our very mobile work force these days. Anyone who calls in to that business will be impressed when they are greeted by the auto attendant, as many people think an auto attendant is extremely expensive therefore the business must be doing really well.

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