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Small Businesses and V1 VoIP DID Direct Inward Dialing

Posted on: September 28, 2017

small businesses benefit from V1 VoIP DID direct inward dialing phone numbersV1 VoIP’s Direct Inward Dialing offers small businesses with only a few emmployees cost-savings and convenience. With our state of the art technology, even a one person company can increase productivity, improve the level of communication with customers and between employees, as well as make sure that no business opportunities are lost because of busy phone lines.

What is a DID?
Direct Inward Dialing for the layman is a phone number. It’s the seven digit (in North America) phone number that you give out to friends, family, customers, clients, and other associates. For businesses, DID technology allows for multiple extensions on a customer’s private branch exchange (PBX) to be reached by individual outside numbers. One or more trunk lines are provided for connection to the customer’s PBX for the allocation of calls. The PBX receives calls through the trunks along with the dialed destination number, enabling it to forward the caller to the proper extension within the organization.

Here are a few of the reasons why small businesses love V1 VoIP Direct Inward Dialing:

1. Every employee or department gets their own phone number.
DIDs give provide an opportunity to allocate an individual number to every department or employee of your company, regardless of how many physical phone lines you have. This increases efficiency of communication with clients and partners, as well as between employees.

2. Bye bye operator
Inbound calls are handled automatically, so there is no need for a receptionist to sort them out and forward manually. It reduces the hold time and increases the number of successful connections.

3. Save money
As no physical phone lines have to be added to your existing ones, you can cut costs significantly. Want to find out the affordable rates we offer to our customers? Contact V1 VoIP right now to learn more.

4. Ability to handle a larger call volume
If you expect a larger number of inbound calls, then DID is your first choice. As all calls will be allocated straight to the corresponding extensions, your customers won’t have to hold. Hence, the ability to handle more calls in a shorter period of time.

DID phone numbers are an extremely affordable way to boost performance of your company in terms of telephone communications. Even if you are a small start up company, V1 VoIP’s DID technology can help you save money while you reach your goals. Contact us now to learn more about what we can do for small businesses.

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