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Small Businesses Spending on VoIP Telephony

Posted on: September 28, 2017

V1 VoIP resellers show small business voip services very popularDigital voice service has been a popular form of VoIP, and home offices and small offices continue to adopt the service. Small businesses and work-at-home businesses (1 to 4 employees) will continue to be a growth engine for broadband telephony services, a new study says, with a forecast of 83 percent growth through 2015.

Broadband VoIP telephony offers advantages for small businesses; primary among them is the low monthly service fee and negligible costs for long distance. It does not, however, provide the scalability associated with hosted and IP PBX solutions. It also does not typically come with the service level agreements (SLAs) and quality-of-service (QoS) afforded by other solutions, which are general requirements for enterprise and medium sized businesses

Forecasts are also broken down further into the following vertical markets:

* Administrative and support services, waste management
* Arts and entertainment
* Construction
* Education
* Finance and insurance
* Forestry, fishing, and agricultural services
* Government
* Healthcare and social services
* Hospitality and food
* Information and communication
* Management of companies and enterprises
* Manufacturing
* Mining
* Other services
* Professional services
* Real estate
* Retail trade
* Transportation
* Utilities
* Wholesale trade

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