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Blog Posts

V1 VoIP Explains: What is Quality Of Service

Posted on: September 28, 2017

V1 VoIP provides our resellers with the knowledge they need to be successful. Today we are exploring Quality of Service (QoS) and explaining to our resellers why this is important to being a successful reseller.

QoS simply put means that when a customer makes a call, the call goes through without a problem and the clarity is good. QoS relies highly on bandwidth and more accurately how much of it is available for VoIP purposes. Remember, VoIP is voice calls made over the internet, so the internet highway of bandwidth can’t have too much traffic on it, otherwise the call quality will suffer. In networking, quality can mean many things. In VoIP, quality simply means being able to listen and speak in a clear and continuous voice, without unwanted noise.

While increasing the amount of bandwidth is one way to help QoS, it’s not the only option that needs to be taken. Assigning priorities to the data flows to recognize voice traffic as the most important. By changing router transmitted data in a prioritizing way, it should help ensure proper QoS.

Although some equipment provides for complex QoS settings, it’s better to stick to the basics and use only a few prioritization rules. Conversely, a small router might be unable to serve a more complex telephony system. This is why we recommend that you evaluate the needs of your business before purchasing equipment and applying QoS.

The primary goal of quality of service is to provide priority to networks, including dedicated bandwidth, controlled jitter, low latency and improved loss characteristics. Its technologies supply the elemental building blocks that will be used for future business applications in campus, wide area networks and service provider networks.

There are three fundamental components for basic QoS implementation:

Identification and marking techniques for coordinating QoS from end to end between network elements
QoS within a single network element
QoS policy, management, and accounting functions to control and administer end-to-end traffic across a network

If you want to ensure that you are reselling to your customers with the highest QoS available to them, contact V1 VoIP to learn how to achieve great call quality.

V1 Voip