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Blog Posts

V1 VoIP Saves Call Centers Money on Traffic

Posted on: September 28, 2017

V1 VoIP saves call centers money on termination voice traffic minutesIf you are a call center then you understand that call termination, especially large volumes of interstate and intrastate traffic, can get expensive even with dedicated long distance lines. V1 VoIP can save your call center money on termination traffic by converging your voice and data traffic over a single connection, you can save not only on port fees, but also on a per-minute basis as well.

V1 VoIP can help call centers lower their costs on large volumes of termination minutes. While other VoIP providers may shy away from call center traffic, V1 VoIP welcomes it. We specialize in dialer SIP termination, voice broadcasting termination and call center SIP services. V1 VoIP also offers predictive dialer solutions for call centers so they may fully capitalize on their time.

V1 VoIP termination routes are dialer friendly with no added penalties or surcharges for dialer traffic. And, our billing increments and rounding are tailored to contact center termination to ensure you are not penalized for short duration calls typical for predictive dialing.

As well, our infrastructure and the infrastructure of downstream carriers have been extensively tested for high calls per second (CPS) usage typical of dialer traffic. We support Caller ID and Caller Name on outbound calls on most of our routes.

Don’t keep spending a fortune on your call center termination traffic. Contact a member of the V1 VoIP call center team today and ask about the options we have to save you money on your call center termination traffic costs.

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