Cloud Hosted PBX V1 VoIP Terms to Know


V1 VoIP offers cloud hosted PBX services and solutions for resellers. PBX is an abbreviation for Private Branch Exchange, a private telephone network used within an enterprise. Did you know what PBX actually stood for? VoIP terms are added all the time as the technology grows. If you are new to VoIP or cloud hosted PBX, here is a list of terms that V1 VoIP feels you should familiarize yourself with:

Free, open-source software that runs under Linux, Mac OS X, and several variants of Unix on computers powered by x86, PowerPC, and other processor types. Provides PBX capabilities for VoIP and (with appropriate interconnection hardware) digital and analog telephone systems.

Auto attendant
Phone feature that transfers calls to the appropriate destination (an extension, voice mail, or recording, for example) without human intervention, by prompting callers to press buttons on their phone keypads or give voice responses such as “yes” or “no.”

Automatic callback This term can refer to a PBX feature that lets employees calling from outside the office avoid long-distance charges. The employee places a short call to the PBX, which calls the individual back using an inexpensive (VoIP) calling plan. Confusingly, the term also refers to a feature that sets a phone to make multiple attempts to reach an unavailable number, alerting the caller when a connection is finally made.

Call barging
Phone feature that allows a third party to break into a phone conversation.
Calling rules. Policies, put in place by the administrator, that determine how the PBX handles incoming and outgoing calls. Some systems let the administrator give users control over subsets of calling rules for their own extensions.

DISA (direct inward system access)
Service provided by PBX systems that lets authorized personnel dial into the PBX from external phones, so they can, for example, place calls through the PBX.

Extension lines
The means by which a PBX parcels out the use of a single telco line to two or more phones in an organization. Each phone has its own number, but actually shares the same telco line. Calls between extensions go through the PBX without tying up an external phone line.

“A standardized implementation of Asterisk that gives you a GUI to manage your system” (definition from FreePBX gives you a fully functional PBX, saving you the extensive configuration work Asterisk requires.

IAX (inter-Asterisk exchange)
VoIP signaling protocol that provides for control and transmission of streaming media over IP networks. It enables connections between Asterisk servers as well as between servers and clients.

IP PBX (Internet Protocol private branch exchange)
A system that, by using the Internet Protocol over Ethernet networks, provides the same functions as, and often extends the capabilities offered by, traditional PBX installations.

IVR Stands for interactive voice response and is the part of an auto attendant system that provides voice prompts and information to callers and takes action based on the buttons they press on their phone keypads or their spoken answers.

PBX (private branch exchange)
Equipment, located in-house, that connects telephones within an organization to one another and with the external telephone network maintained by the telephone company. The PBX provides call routing, services (such as call forwarding and voice mail), and reporting. It also allows multiple users to share trunk lines.

All the tasks necessary to provide a user or an organization with telecommunications service; may be automated, so as to function with no assistance from a person.

Ring group
A set of extensions that the PBX rings in the order determined by rules the administrator sets.
SIP (session initiation protocol). A set of IP telephony signaling conventions, mostly used for VoIP, but usable for electronic delivery of any multimedia type.

Trunk lines
The generally high-bandwidth communications links connecting two switching systems, such as the one at the telephone company central office and a PBX or between PBX systems. A trunk line carries many voice and data signals simultaneously.

An IP PBX’s process of merging data from multiple calls into a single set of packets to reduce transmission overhead.

VoIP (Voice over Internet Protocol)
A method of delivering telephone communications over computer networks that exchange information according to transmission rules governing the predominant worldwide network (the Internet).

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V1 VoIP One Tier SIP Origination Pricing

Want less complicated pricing? At V1 VoIP, we offer one tier–yes, ONE TIER!–of origination pricing. V1 VoIP’s origination services deliver super powerful SIP origination and toll free DID numbers to businesses worldwide.

Backed by state-of-the-art technology and the backbone of PortaOne, software and purposefully built POP network, your business can receive inbound voice calls, faxes and text messages from over 75 countries, all at the very highest quality and for seriously affordable costs.

V1 VoIP’s origination services and solutions offer local toll free numbers (including special ‘golden’ numbers upon request) in thousands of rate centers across the globe.

Are you interested in wholesale pricing? V1 VoIP is one of the very few VoIP companies that is able to offer such a feature-rich voice origination solution at wholesale pricing.

Here are additional benefits that come as standard for businesses utilizing V1 VoIP’s origination services:

* Highest quality of inbound telecommunication (voice, fax, SMS)
* Extensive global coverage and capacity (10 strategically distributed POPs)
* International as well as domestic DID numbers, toll free DIDs, and vanity DIDs
* Multiple SIP accounts for all users – easy use and integration
* Simple conversion of PSTN to VoIP and transportation to any destination
* Highly competitive rates with one tier of origination pricing

Are you interested in expanding your international reach and accessibility to customers and business partners? Contact V1 VoIP right now for all our and powerful one tier price Origination services and solutions.

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V1 VoIP Reseller Benefits of PBX Systems

V1 Voip offers virtual PBX phone system

The V1 VoIP Virtual PBX phone system delivers local and long distance, feature-rich, attractively-priced broadband internet phone service with online account management from administrative to user levels, utilizing VoIP technology to transmit your phone conversation over the internet as packets of information. Because VoIP travels over an IP network it facilitates more custom and complex calling functions. These tools offer greater sets of calling features manageable from a simple web-based interface.

* Each employee is assigned an extension number in the system
* Employees tells the system the phone number(s) where they can be reached
* Calls are automatically answered by the V1 VoIP Virtual PBX system Auto Attendant.
* Callers select the employee with whom they wish to speak.
* The system routes the calls to the appropriate phone.
* There is no PBX hardware or software to install, maintain, or upgrade.
* Self Healing with automatic firmware updates through the internet.

The V1 VoIP Virtual PBX phone system can connect calls to any phone, anywhere in the world.

* Set up a virtual office, with employees telecommuting anywhere on the globe.
* Integrate multiple offices under one central phone number.
* Have calls follow you when you travel with Find Me features.
* Answer calls with a professional business greeting on the Auto Attendant, while employees are free to work where they are needed.

Calling Features
V1 VoIP’s service is equipped with all the standard features that people have come to expect from a quality telecommunications switch.

* Voice Mail – With ability to automatically forward audio files to email or other devices.
* Caller ID
* Call Forwarding
* Call Transfer
* Speed Dial
* Call Conferencing
* Dial by extension
*   Three Way Calling

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Start a VoIP Telecom Business Right Now

how you can start your own telecom company with V1 VoIP today right now

Want to start your own VoIP company right now? Is the only thing keeping you from taking the first step spending huge sums of money? At V1 VoIP you can keep your money in your wallet. By becoming a V1 VoIP reseller, you won’t need to visit a bank for a business loan, we can get started in mere moments and then you’re off and running, focusing only on sales.With many VoIP reseller opportunities available at V1 VoIP, being your own boss and becoming rich in the process could be a good business venture for you.

To start and establish your telecommunication company as a V1 VoIP reseller, start with one primary focus and set short- and long-term goals for your focus. Then create a business proposal for your telecommunication company. Include your table of contents, objective, mission statement, and financial projection of your business. The mission statement should reflect your business’s purpose. A slogan should catch the attention of your target audience, for example: “We’ll keep you in touch.”

Your financial projection sheets should explain the need for your startup capital, such as rent or mortgage, monthly utilities, office supplies, software, employees and payroll. Apply for your telecommunication agency’s business license and official telecommunications agency’s name at your local city or county clerk’s office. After receiving your agency’s business license and name, visit the IRS website to receive your Employer Identification Number. To obtain your EIN, fill out the IRS Form SS-4 application and submit it electronically. Once you’ve submitted it, you’ll then receive an official IRS letter in PDF format to download with your custom EIN. Print a copy for your own records.

Speak with V1 VoIP about the types of services and solutions you would like to offer your customers. At V1 VoIP, we can have you off and running reselling our offerings to your clients under your own company name.

Advertise your telecommunication agency by placing an ad in your local telephone directory or phone book under telecommunications. Mail out brochures explaining your telecommunication company to the general public. Access mailing lists by using your local phone book for your area or websites that offer this service, such as Vistaprint or Martin Worldwide.

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