The Possible Future of SIP Services in the VoIP Industry

SIP trunk service can save a business so much money, but the majority still do not know what that service is. Is it the marketing? Has it not reached the public lexicon the way that VoIP has? What we are finding after reading a report from Infonetics Research is that, “Businesses are looking for is reliability, quality and low cost telephone service. The transport mechanism is secondary.”

A SIP (Session Initiation Protocol) connection is a service offered by many ITSP (Internet Telephony Service Providers) that connects a company’s PBX to the existing telephone system infrastructure (PSTN) via Internet using the SIP VoIP standard. At V1 VoIP, we offer a SIP trunking service called PSTN Gateway.

The VoIP industry is inundated with technical jargon; words, phrases, and acronyms that come as second nature to us (see some of our blog links herehere, and here about commonly used VoIP acronyms and words), but are completely foreign to the public at large. It’s still surprising how many people do not know what VoIP stands for! (Voice Over Internet Protocol, just in case you were wondering!)

I suppose part of the struggle in getting some SIP terms into the mainstream vocabulary is the fact that our entire industry is an alternative approach to an embedded technology: landlines, and regular phone systems. It has been a difficult enough struggle to get mainstream people to want to try to switch the phone service they know to something else without piling on different types of new services. Will everyone one day know what the acronym SIP is? Or will there be another acronym that becomes part of the lexicon.

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How Important is Billing to VoIP Resellers

Making sure you bill your customers on time and correctly is one of the most important aspects of running your own successful VoIP business, but one you that you do not realize it’s importance until you are in it. As a V1 VoIP reseller, you have access to our powerful, proprietary billing platform, VoIP Portal. VoIP Portal gives you instant access to making changes, updating your clients, and provide proper billing so you can make the money you have earned. Here are a few ways that V1 VoIP can help make your billing a breeze.

Real-time
Your switching, billing, payments and your entire management style all needs work in synergy and in real-time. With VoIP Portal, real-time billing enables you to offer prepaid services via Calling Cards, a mobile smartphone app, WebRTC, and other popular calling methods. Whether you offer prepaid or postpaid services, you’ll need to provide real-time access to call detail records in web interfaces used by your customers, resellers and distributors. With one click you can quickly suspend calling for non-payment. A strong, successful VoIP business needs to move in real-time.

Promotions, Discounts, Subscriptions and More
Do you offer discounts to callers with high-call volume? Make a one time charge for a the IP Phones of a new Hosted PBX customer? Want to offer a promotion for new customer sign ups? How about a special for the holidays Whether you offer a range of flat-rate monthly subscriptions or a variety of pay-as-you go plans, you need the ability to implement the type of pricing you want, when you want it and the flexibility to quickly make changes as needed.

Multiple Payment Options
What do you do if one customer wants to prepay with a credit card and another wants to pay via Paypal at the end of a cycle? Many end users evaluate payment options before they make a purchase decision, so in today’s competitive VoIP market, if you fail to offer the payment options your customers want, your sales will suffer. VoIP Portal makes it easy to offer access to many leading credit and debit card processors.

Easy Integration
VoIP businesses often use one solution for switching, and another for billing. This often means importing and exporting call detail records from one system to another. Managing two disparate solutions adds complexities, potential incompatibilities, and increased risk of error. If you already have a switching solution, but need a billing solution too, V1 VoIP’s VoIP Portal is perfect for you. We will ensure that we have the experience and stability to meet your needs for the long term.

Private Label Reseller Network
As a private label V1 VoIP reseller, you not only sell to end users, but some also your own reseller business of distributors and sales agents. With VoIP Portal, you have access to an easy way to manage your multi-tiered sales channel to grow your sales, while freeing you up to manage other aspects of your business.

V1 VoIP’s VoIP Portal offers robust cloud-based billing and brandable VoIP services, with the billing and payment capabilities you need, without owning any special hardware or software. Contact V1 VoIP today or sign up now to learn more and bill quickly and correctly.

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Start Reselling Hosted PBX with V1 VoIP Today

Hosted PBX is one of the fastest growing VoIP services as cloud-based technology becomes more accepted by businesses of all sizes. You can start your own Hosted PBX business with V1 VoIP today without any huge upfront costs in infrastructure. V1 VoIP provides you with the cloud-based switching and billing you need to start a scalable, profitable Hosted PBX business.

Here are the four keys to your Hosted PBX reselling business success:

1. Reliable Services
Uptime and performance is crucial to retaining lucrative business customers. Business customers are very different from residential customers in that they are more demanding of reliable service. A business phone service is the lifeline because if the business appears down, their own customers can walk. Just as they turn to you for reliability and uptime, you need to make sure your own technology offers the performance and peace of mind you can count on.

2. The latest IP Phones
You may upgrade your mobile phone every year, but surprisingly the same is not usually true of business phones. Phones need to be upgraded to match the internet protocol phone sets. Supplying IP phones is usually not a one size fits all endeavor, which is why V1 VoIP gives you access to a variety of trusted models and manufacturers for you to offer to businesses on a variety of budgets.

3. Provisioning
So your clients have phones, now you need to provision them to handle the wide variety of features. An automated provisioning solution will save you time and money, for fast and easy provisioning without needing a physical installer. Automated provisioning means that once the phone is plugged into an IP network, it can reach out to your switching environment and quickly download a complete provisioning profile to set up the phone.

4. Features! Features! Features!
How do you sell V1 VoIP’s Hosted PBX? By talking about all the features! There might be a feature for every problem that a business customer might have. Even if your customers rarely use a feature, just knowing it’s there can become a powerful selling point positioning your Hosted PBX business as a feature-rich robust provider.

Do you want to learn more and get started reselling our incredible Hosted PBX services? Contact V1 VoIP todayor sign up now. We only succeed when you do.

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How to Offer V1 VoIP SIP Trunks Services

Do you have a prospective customer that is being stubborn when it comes to upgrading their existing PBX equipment? Offering V1 VoIP SIP Trunk services and solutions is an amazing opportunity for VoIP service providers to serve business customers. As a V1 VoIP SIP Trunk solution reseller, your customers can benefit from the advantages of VoIP, without replacing their existing on-premise PBX and without moving to a Hosted PBX solution.

Whether your customer owns an IP PBX, or a legacy analog PBX, V1 VoIP’s SIP Trunking solution gives you the ability to meet their needs. Now you can resell a highly scalable cost-effective digital solution that can pay for itself by replacing your customer’s outdated ISDN PRIs and expensive T1/E1 lines.

And when you need DIDs, V1 VoIP has you covered. We have the largest DID footprint in North America, including Canada. You can easily access your DID accounts via convenient APIs integrated into our cloud-based platform, VoIP Portal. This proprietary platform combines the power of cutting-edge switching with our real-time billing, giving you a turn-key solution for you and your resellers.

Having all the tools you need to win lucrative business customers is key to a successful VoIP business. And at V1 VoIP, we think of your success as our success. Our SIP Trunking solution is only part of V1 VoIPs full portfolio of VoIP solutions to help you win and retain business customers, no matter how big or small they are. In addition to SIP Trunking, V1 VoIP offers a fully brandable private label solution for Hosted PBX, A to Z termination and other hosted PBX services.

Don’t let that customer hesitate on signing up for services because of their outdated PBX equipment any longer! Contact V1 VoIP today or sign up now to learn more about our SIP Trunk solution services.

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