Become a V1 VoIP Reseller of Origination DIDs

Become a V1 Voip reseller of origination and termination DIDsOne of the easiest and fastest ways to jump into the VoIP reseller business is by offering V1 VoIP origination and termination. It doesn’t matter where you or your customers are located, we make it easy to get access to local phone numbers (DIDs) and offer our services at one price across North America. That’s where we get the ‘1’ in our name. One tier, one price: V1 VoIP.

V1 VoIP offers DIDs starting at $0.15 from over 9,200 rate centers across the United States. With V1 VoIP, DIDs are a fraction of the cost of standard analog or digital lines. With V1 VoIP’s origination and termination DID service, you are able to receive incoming calls and enjoy voice quality.

In fact, V1 VoIP users can expect to spend under $100 for 200 DIDs a month, which certainly is a savings in comparison to many companies that offer this service. The cost savings is a definite plus with users able to save up to 75 percent annually.The cost savings and quality are amazing and the features that are offered are outstanding.

For the business that is in search of SIP Trunks, VoIP organization and termination services, V1 VoIP is definitely a service that can provide you an optimal experience with exceptional value and outstanding customer service. Contact a V1 VoIP representative now to purchase VoIP origination and termination DIDs.

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Ways Your PBX Service Could Be Better

In the last 10 years, V1 VoIP resellers are seeing their small and medium size business customers continue to switch to Hosted PBX service. Like most new technology, when this service was first offered some of the kinks needed to be ironed out. If you have a customer on an older PBX service, here is our list of a few ways to make their service better.

Inadequate or Mis-Programmed Router
If there is one component in the business VoIP installation process that creates problems, it’s the router. Many older routers will not support VoIP, while others that claim to do so do a piss poor job of it. Don’t forget, when routers are installed make sure it’s by someone with knowledge about VoIP so it’s done correctly.

Inadequate Internet Connection For Bandwidth
In order to have proper PBX service you must have a data circuit that meets certain criteria. Take a peak usage time and measure latency, packet loss and jitter.

Poor QoS
Quality of Service (QoS) is the prioritization of voice over data on a given circuit. QoS throttles back the data speed to allocate the proper bandwidth to voice so that quality is not impacted. QoS can be provided by the data circuit carrier or done through a V1 VoIP gateway.

Poor SIP Telephones
The vast majority of SIP telephones are of business quality, but a substandard one will make your PBX service seem awful. Make sure your customer has the proper SIP phones to make calls. Also don’t forget the data cable to run to every location where you wish to have a phone.

Outdaated Ethernet Switches
Local area network and Ethernet switch problems are rare. However older and out of date Ethernet switches that have been daisy-chained together will need to replaced.

V1 VoIP walks resellers through all the things they need to successfully deploy a virtual PBX for their customers, but the after sales support to ensure smooth installation and reliable service. Contact V1 VoIP today to learn more.

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Key Differences Between ANI and ALI Databases

V1 VoIP explains what the key differences are between the automatic number identification ANI and the automatic location identification ALI databases and their uses in voip emergency phone callsV1 VoIP is committed to offering our resellers and wholesale agents the best emergency solutions because you never want to be without in the event of an emergency. A common question asked about emergency services is what is the difference between the ALI and ANI databases and how can they effect emergency response?

Automatic Number Identification (ANI) is the automatic display at the PSAP of the telephone number associated with the line which called 911. Each telephone number and the physical location to which it corresponds are stored in an Automatic Location Identification (ALI) database, managed by the local exchange carrier.

When you call 911 the operator is looking at a screen, sees the adddress of the caller and says “help is on the way.” In that 911 call, the PSAP uses the ANI to retrieve the caller’s physical address from the ALI database. Additionally, the ANI acts as a callback number should the PSAP lose its connection to the distressed caller. Both ANI and ALI are key capabilities of E911 service.

With traditional E911 service, ALI records are stored in regional ALI databases, and are usually administered by the local exchange carrier (LEC). When a phone’s location changes, the regional ALI database must be revised with new location information which can take up to 48 hours to update.

Due to the capabilities of IP phones, it can be difficult to ensure that the regional ALI is up-to-date. Whereas traditional telephone numbers are static, IP phones can be moved easily, forcing the user to notify a network administrator, who in turn must contact the LEC to update the phone’s location in the regional ALI database. Unfortunately, this process takes time to implement, and may be forgotten entirely by the user.

Additionally, IP phones can relocate to regions served by different ALI databases entirely. A VoIP service provider or enterprise would then need agreements with each LEC to update different regional ALI databases as phones move around the country.

Ultimately, it is difficult for regional ALI databases to stay current with nomadic VoIP users, and there is no guarantee that the VoIP caller’s accurate location information will be available in a crisis.

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a Guide to What is Your SIP Address

Locating call recipients and talking with them on their different user agents is done by using a SIP address. If you are thinking that it sounds like an email address, you are kind of right! SIP addresses are often indistinguishable from email addresses. Think of a SIP address as an email address that allows you to access your real time IP communications.

A SIP address is used to find the user’s network location so that they can be reached anywhere. SIP addresses are registered to the actual end user as opposed to their different devices. So if a user has a desktop, laptop and mobile phone, the SIP address is used only for the user as well as their multiple devices. The adoption of SIP addresses will hopefully spell an end to contact information that only corresponds to a specific device or location.

SIP addresses differ greatly from phone numbers. With phone numbers, you are assigned one to your home, a different one to your work and a third to your mobile. With SIP addresses, you can have only one contact ‘number’ or address and this number follows you wherever you go and whatever device you want to be reached. So regardless of someone tries you on your desk phone or your mobile phone, you are reachable by your SIP address.

Using a registration credentials, V1 VoIP can assign as many devices as you need with your own address. Contact us now to learn more about how we do this and get started.

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You are So Much More than Just a V1 VoIP Reseller

Have you ever approached a potential business customer to be met with the response of “why would I want to deal with a reseller?” V1 VoIP understands this concern. If you are not a fully branded white label reseller, businesses think you are second tier. But you are so much more than that!

As a reseller you are a are telecom professional, knowledgeable about the VoIP industry and it’s state of the art technology. Resellers deal with their own end users, which greatly streamlines the technical support you provide. Rather than answer the same question every day, you might only have to answer it once, so that you can better service your own end users.

Resellers of V1 VoIP services bring significant features and benefits to their customers communications systems. You add volume to their number of minutes, DIDs, flat rate North American origination and terminations as well as so many other services. We even provide wholesale rates to those who do huge volumes of usage, dropping the cost per minute even further.

V1 VoIP provides a suite of resources that helps you to win and retain your customers, including

Customizable interfaces specially designed for you, your resellers and end users.
V1 VoIP provides a suite of resources that helps you to win and retain your customers.
Multi-Language portals and IVR, to target any customer segment or region.
Multi-Currency capabilities, enabling you and your resellers to grow worldwide.
Flexible Billing and Customer Management.
Convenient Payment options such as credit and debit cards, PayPal, and more.

Breadth of Portfolio, with many popular prepaid and postpaid VoIP services.

Want to be seen as even more than just a reseller? V1 VoIP also offers a private label fully branded option. This means you are reselling our services but under your own company brand. Your customers see your name, your logo, your identity and not ours. They buy services from you, utilizing your switching and billing environment so that they do not need to deploy their own hardware or software.

Don’t wait any longer to make money being an advanced VoIP reseller. Contact V1 VoIP today to learn how you can be a success offering our services.

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V1 VoIP’s Three Step Guide to Porting Phone Numbers

Porting a telephone number means you are moving or transferring a telephone number from an existing carrier to a new carrier. To successfully port a number in the least amount of time and with the least amount of errors, V1 VoIP takes three steps to port your phone numbers. Here we explain a little more in depth about this process.

1. Pre-Port Preparation

There’s paperwork involved in porting phone numbers and that goes in to this step. We check with to make sure the number in question is able to be ported. We aquire a bill from the existing provider which gives us access to the services purchased, the numbers associated to this account, main account contact info, the service address, and the billing telephone number or BTN. The BTN is very important because it is your account identifier. It is used as a reference point to organize all your services. Porting the BTN away will orphan all remaining numbers and services and possibly cause a service disruption. To avoid this, we assign one of the remaining numbers as the new BTN. We also obtain your customer service record or CSR. Once we have gathered all the necessary information, you get a letter of authorization (LOA) to submit your port request. The more information on the LOA, the faster we can port your number.

2. In-Progress Ports
Once we have prepped the port, we can actually start porting it. You would think after all that work porting would be easy, but that tends to depend on who the losing carrier actually is. Let’s face it, losers don’t actually want to cooperate with a company that is now doing their business. The losing carrier doesn’t often cooperate with the winning carrier since they are losing your business.

Once we have initiated your number port by submitting your LOA to the winning carrier, the next step is to wait for a response from V1 VoIP. Requests have 1 of 3 outcomes.
1: Firm Order Commitment: The FOC date is when the losing carrier agrees to release the number and V1 VoIP agrees to pick-up the number.
2: Jeopardy: Your port request was rejected because of incorrect information. Go back to Step 1.
3: Cancelled: It means V1 VoIP is unable to port your number generally due to rate center or geographical location.

3. Post-Port Configuration and Testing
When you have your FOC we can begin post-port testing. The actual port should be transparent to your end user, with the only difference being the behind the scenes routing. Instead of calls routing over your previous carrier’s network, calls will now be routed over our V1 VoIP network. We also test for unwanted technical issues and non-provisioned features, including outbound and inbound calls, sending and receiving faxes, sending and receiving SMS/text message, CNAM/caller ID, E911, and 411 directory assistance. Once these items have been tested, you have successfully ported a telephone number.

V1 VoIP is dedicated to successful number porting. We are one of the leaders in number porting and have automated most number porting functions to improve throughput and reduce errors. Contact us today to learn about our bulk number porting pricing!

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V1 VoIP Concurrent Monthly SIP Trunking Costs

SIP Trunking is a way that V1 VoIP resellers can really give their business customers the communications that they are looking for while saving them money each month doing it. But there are costs associated with having SIP Trunks. Some depend on how you use it while others are ongoing each month. As a V1 VoIP reseller, you determine how much you want to charge your customers for their SIP Trunk needs.

Here are some of the ongoing monthly SIP Trunking costs:
A call path is used for each phone call connected to the outside world. You’ll need as many call paths as you require concurrent phone calls. V1 VoIP offers resellers the choice of unlimited usage or metered call paths. Unlimited usage includes domestic inbound and outbound calls. Metered service means paying for phone calls on a per minute basis, much as you did with your old phone service.

The more SIP Trunk groups you have, the more call capacity you have. So depending on your call volume you may have one to many SIP Trunk Groups. Ask us about bundling it into the monthly call path costs.

While rates for international calls vary for each country V1 VoIP resellers still offer this around the world service for up to 30% less than a typical carrier, providing a business huge savings.

V1 VoIP charges monthly for each toll-free number you have. You will also be charged for toll free usage.

Surcharges, Taxes and Fees
You can’t avoid these surcharges, taxes and fees, even with SIP Trunking service. But you can reduce them significantly with SIP trunking systems because they’re based on your monthly costs. Lower monthly charges mean fewer surcharges, taxes and fees.

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SIP Trunking and Internet Connections for VoIP

While speed is often what is talked about when it comes to SIP Trunking, equally as important for V1 VoIP resellers to discuss are circuits. With VoIP, reliability and voice quality are determined by the type and quality of Internet service. Putting VoIP on a best-efforts circuit in turn gives you “best efforts phone quality”. For some businesses that do not heavily rely on their phones to conduct business, DSL or cable is adequate. For critical telephone users, best-efforts probably isn’t good enough.

SIP Trunking on DSL
The bandwidth required for one phone call is 80K while the slowest DSL connection provides 384K upload speed. Simple math would indicate that the circuit would support four simultaneous calls with no room for data. A new type of DSL called ADSL2+, provides for faster upload speeds of up to 1MB. This type of bandwidth would allow for several calls while leaving suitable bandwidth for internet access.

SIP trunking on Cable
Cable companies typically provide service that has several MB’s of upload speed, with plenty of bandwidth for voice and data.

SIP trunking on T1
A T1 has 1.44MB of bandwidth in both directions, so a T1 line could handle up to 19 simultaneous VoIP calls.

Multiple Circuits and Gateways
One way to ensure both data and voice is by having two circuits, one dedicated to voice and the other to data. This way you can forget about having all critical services going through one circuit, with a fast connection such as a cable circuit, and a more reliable, albeit slower circuit for voice. Gateways also utilize having two circuits, with this device allowing the themto do auto-failover. In this instance if your primary data circuit is interrupted, data traffic moves to the primary voice circuit. And the same backup capabilities exist if the voice circuit has problems.

There are many factors to consider when it comes to SIP Trunking service. Speed, quality, as well as circuits, bandwidth and gateways. To discuss your SIP Trunk reselling needs, contact V1 VoIP today.

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