V1 VoIP Hosted PBX and SIP Trunking for Scalability

V1 VoIP is a carrier of cloud hosted PBX and SIP Trunk solutions for resellers to offer full scalability to customersOne thing that businesses of all kinds need to have is the ability to grow. In the VoIP world, scalability is used to define the amount of operations that grow, sometimes slowly and others exponentially, along with the size and functionality of the business. Scalable communication solutions grow alongside the company so they are able to adapt accordingly, depending on the size of the business and grow with it in order to balance growth and operations.

Communication setups including V1 VoIP’s cloud hosted PBX or services such as our SIP trunking possess a lot of advantages over standard phone systems and ISDN connections respectively. They go easy concerning the overall costs of the company and all the maintenance is taken over by the service provider rather than the business owner spending exorbitant amount of funds.

These state of the art systems are also able to reduce overall costs indirectly by being completely scalable. This keeps costs down because the systems can grow as the business grows but without having to spend on a new system with each growth spurt.

V1 VoIP’s cloud hosted scalable PBX systems allow employees to keep themselves in contact with the office premise without physically being present at the office building themselves. With the omnipresent existence of smartphones, users can stay in constant communication with the remainder of the employees as long as they are connected to a working internet connection.

A great advantage of using V1 VoIP SIP trunks is that they allow voice, data and video communications to take place through a single connection, rather than incorporating three different connections to complete three different tasks.

Thanks to V1 VoIp SIP trunking and cloud hosted PBX systems, you will be able to transform from unscalable to scalable in a matter of days. Contact a member of the V1 VoIP team today to learn more about how we can make your voice business scalable.

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V1 VoIP Introduction to DID Phone Numbers

What’s a DID phone number? V1 VoIP explains what DIDs are, why they are needed, and how they can help your VoIP reseller business. DID stands for Direct Inward Dialing and in short, a DID is the actual phone number. DIDs are affordable and readily available online. At V1 VoIP, you can find DID phone numbers as low as $0.15!

When it comes to VoIP DIDs are the communication gateway that link phone networks operating online. This not only translates calls placed on the PSTN, but also those made over VoIP. DIDs enable call forwarding to landline and smartphone devices.

DID phone numbers can be used many ways by the end user. Businesses can purchase DIDs in many countries to give a global presence. Toll-free virtual numbers assume all charges incurred by callers within a specific country, extending the service above what a conventional DID can achieve.

When using PBX, these systems centralize collections of phone lines under one or more DIDs—sometimes referred to as virtual phone numbers or direct dial in numbers—allowing callers to contact the system’s top level, navigating the different extensions and departments using voice menus and other interactive response features.

V1 VoIP offers a range of benefits from cost savings to enhanced productivity, so get started today and see what a V1 VoIP DID number can accomplish! Simply contact us with the form below to get started!

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Why Businesses Need Auto Attendant Feature

Many businesses do not know the importance a having an updated business communication system in today’s highly competitive business world. What these businesses need is a V1 VoIP reseller to help them understand how a new business communication system can help them in every aspect of their business. One important way is with features that can translate into success.

One feature that helps out small businesses is the auto attendant. The auto attendant feature is perfect for small businesses who don’t have a lot of administrative resources. It’s main use is to route calls coming in to the right person or department. It can play advertisements about the business, or some simple on-hold music while people are waiting. The auto attendant essentially eliminates the need for a person to answer and transfer incoming phone calls.

Many small business owners use the auto attendant to advertise their business because it is a very cost-effective option. If your call is put on hold, then this is the most frustrating moment, you can make it exciting with on hold music or messaging.

A quick overview tells is that the auto attendant answers all of your business calls with a custom greeting made by you, which is great for personalized service. You can program it with customized messages or select the type of music you want for your customers to listen to when they’re on-hold. A series of voice prompts will allow callers to easily choose who they wish to speak to. The ability to forward calls is available, which is highly advantageous due to our very mobile work force these days. Anyone who calls in to that business will be impressed when they are greeted by the auto attendant, as many people think an auto attendant is extremely expensive therefore the business must be doing really well.

Do you have a customer that could benefit from the auto attendant? Resellers contact V1 VoIP now to offer auto attendant and many other features to your clients.

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V1 VoIP Complete Traffic Exchange Solution

V1 VoIP offers a complete VoIP traffic exchange solution for resellersV1 VoIP offers a complete traffic exchange solution for resellers making for turnkey VoIP services. Efficiently manage large traffic volumes by leveraging the full power of our hosted softswitch and billing platform, all without the capital investments.

Our least-cost routing (LCR) and priority-based routing allow V1 VoIP resellers and providers to maximize their revenues. Adaptive routing allows to dynamically measure vendors’ performance parameters and adjust routing to control the quality of service.

V1 VoIP offers real time CDRs. Instant advanced statistics that includes hourly, daily, weekly ASR, ALOC, Cost, Gross Margin, Revenue and many more features that help providers run their wholesale VoIP business in the most efficient and profitable manner.

Key Features of V1 VoIP Wholesale VoIP Traffic Solutions include:

* Turnkey switching solution integrated with billing
* Highly scalable (thousands of concurrent call channels)
* VPN Suppport
* H.323/SIP and SIP/H.323 transparent conversion
* Unlimited number of vendors
* Effective quality measurement for
o ASR (average success rate)
o PDD (post dial delay)
o ALOC (average length of call)
o PPM (profit per minute)
* Automatic adaptive routing based on quality measurements
* Unlimited routing plans (e.g., economy and premium) based on call prefix
* Fail-over routing ensures dynamic re-routing in case of vendor failures

Contact V1 VoIP now to launch your VoIP Wholesale traffic solution!

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Access International VoIP Termination Services

V1 VoIP carrier of termination services for reseller voice solutions to make moneyV1 VoIP offers resellers everything needed to build an international termination reseller business with services based on your needs. Designed for providers and resellers with per-minute competitive pricing, the V1 VoIP network allows you to focus on your core business of selling VoIP services and solutions while still maintaining a suite of services that’s attractive to your customers.

V1 VoIP offers international calls to virtually every destination worldwide, and keep you connected to a wide selection of carriers. Because your international voice termination service is managed in real-time, V1 VoIP can help protect you from fluctuations in demand and route quality. Whether you are in need of A to Z termination with routes of several tiers or A to Z on overflow, we have a the products you need at aggressive pricing.

V1 VoIP offers the pricing you need at the flexibility you need it. Our international VoIP termination uses dynamic routing based on cost and quality. We can react quickly to changing costs, quality and market conditions, because finding an optimal route per customer affects only that customer.

No two V1 VoIP resellers are the same and we know that. Your businesses and customers have different requirements based on your focus. V1 VoIP International termination service provides a broad range of fully customized routing, pricing, and billing increment options. Whether you are selling services into wholesale or retail markets, you can get the right combination of pricing and performance to meet your specific needs.

See how we can fulfill all of your international termination needs. Contact a member of the V1 VoIP termination department today!

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V1 VoIP Offers SIP Trunk Services for Resellers

V1 VoIP offers SIP trunk services and solutions for VoIP resellers and private labelSIP trunking is simply an extension of VoIP. It allows business to make and receive telephone calls using the internet, instead of a landline system that uses physical wires. SIP trunking is actually a simple technology that allows a business many conveniences, with the most popular saving money.

SIP saves reseller customers a fortune by allowing a business to only pay for services used, while doing away with their having to pay for any more expensive ISDN services. Customers experience great benefits using SIP trunking, including the ability to utilize a current data connection, telephone costs are going to be less expensive, so communication possibilities are going to be faster. Even better, SIP trunks are also fully scalable so lines to continue working even if one should go down.

Depending on whether you have one or two telephone lines or multiple telephone lines is going to help determine the overall cost as well as the capacity needed for a smooth SIP trunk transmission. How many SIP trunks a business will need depends on how many telephone calls a business normally receives at any one time. A good rule is one SIP trunk for every five telephone lines. It’s also important to know how many telephone calls are expected to come in at any one time in order to make sure that there’s enough bandwidth to cover any and all telephone calls coming in at one time.

Small and medium size businesses are actively looking into what they need to do in order to sign up for SIP trunking services. If you are a reseller who’s been thinking about reselling SIP trunking services then now is definitely the time to contact V1 VoIP about reselling SIP trunking services and solutions.

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V1 VoIP Local Virtual Numbers for Resellers

V1 VoIP carries local virtual phone numbers for resellersMany VoIP resellers think toll free 800 numbers are the necessity in the business world, but V1 VoIP resellers understand the value of local virtual phone numbers.

V1 VoIP local virtual numbers give resellers access to directories and loyal customer markets. They establish a larger point of presence in more than one market. By doing so, they appeal to a larger customer base that thinks they are local and can make competition think they have a larger footprint geographically.

Think Locally, Appear Globally
There are many customers who prefer to shop locally, investing in small businesses rather than global corporations. Yet businesses need only to appear local in order to show up in local directories. V1 VoIP virtual local phone numbers allow users to purchase virtual local numbers and connect them from anywhere in the world, giving the appearance of locality without having physical roots in that location. In this sense, a business can access multiple directories by simply choosing various area codes and call packages.

Appear Large
If you want to be a successful company than you need to dream big for yourself. One of the easiest ways to appear to be bigger is to utilize V1 VoIP local virtual phone numbers. By having more than one phone number, a company can now ‘have offices’ on different coasts of the country, giving customers and colleagues the ability to dial a local phone number and pay local phone rates for making the call.

Customers Calling a Local Virtual Number
Local virtual numbers benefit business customers in two main ways. First, callers do not incur long-distance charges, and while toll free 800 numbers offer this advantage across the country, they also lose the local illusion. Second, local virtual numbers can employ interactive voice response (IVR) menus in each city. This could include a tailored greeting and/or daily specials, sales and offers. Doing so also helps businesses track call traffic, as one city may engage more than another does.

Don’t wait any longer to offer your business customers a local virtual phone number. Find out how easy it is to resell a V1 VoIP local virtual phone number today! Contact us now to learn more about how easy it is to give your business this competitive edge.

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V1 VoIP Specializes in Toll Free Service 800 Numbers

V1 VoIP specializes in toll free services and 800 phone numbers and DIDsV1 VoIP is a leader in the toll free carrier service industry, offering toll free services as well as DID phone numbers.

Offering toll free DID numbers in 800, 855, 866, 877, 888, and international prefixes, V1 VoIP delivers these phone numbers over three different types of facilities:

Toll Free Over SIP Trunks or Hosted VoIP

800 number service delivered over SIP trunks can cut costs out the middle man just like a long distance only T1/PRI thereby offering the lowest toll free rates. What’s even better about V1 VoIP SIP trunk toll free service is that you can buy as little as one SIP trunk and still get the best rates. We have SIP trunk toll free rates starting as low as $0.014/min for volume users. V1 VoIP Hosted PBX providers like to put a little money in their pockets for running 800 service though their hosted switches, so when you buy toll free numbers on a hosted PBX platform, you’ll usually pay little more. We can provide you with some of the best rates in the industry whether you’re a wholesale or retail customer.

Switched Toll Free Service

800 numbers can also be routed to any existing analog POTS lines like the one you might have in your home or business. Since the local phone company gets a cut for having the call pass through their local service switch, switched toll free services cost more. V1 VoIP offers some of the best switched toll free rates around.

Dedicated T1 or PRI Toll Free service

Toll Free numbers can terminate on long distance only T1/ PRI’s or on local service T1/PRI’s. The T1’s or PRI’s can be one-way, inbound only facilities or two-way facilities that allow incoming and outgoing calls. A local service T1/PRI is a switched service so, just like POTS lines, you pay more when you route a Toll Free number to a local service T1 or PRI because your local telephone company is taking a cut for passing the call through their local service switch. However, some Competitive Local Exchange Carriers (CLEC’s) will offer rates on local T1’s or PRI’s that are almost the same as long distance only T1/PRI’s. ‘Competitive’ is the keyword. Most Incumbent Local Exchange Carriers (ILEC’s) won’t give any break on the switching fees built in to total price per minute.

Local service T1/PRI’s generally offer flat rate TF plans that can currently get as low as around $0.016 cents per minute depending on the carrier and calling volume. The rates on a long distance only T1/PRI’s are offered in several different ways. Flat rate TF can start as low as around $0.013 cents per minute interstate. There are also rate decks that are based on the npa-nxx (area code + 3) the call is originating from. An npa-nxx deck is for high volume users such as call centers and can cost less on average.

Do you need instant access to 800 DID numbers right now with superb inbound rates from the US, Canada, Alaska and Hawaii and over 50 features available including voice mail and extensions? V1 VoIP offers some of the best toll free wholesale rates in the industry. Don’t wait any longer to save money on your toll free service. Contact a member of the V1 VoIP wholesale team today to find out more about our wholesale toll free pricing.

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Hot VoIP Business Features: Call Queues

Imagine walking into an office and the secretary up fronts and says the person you seek will be with you in a moment. This is how V1 VoIP call queuing works. Call queuing is one of the hottest features for businesses. Our resellers report that businesses ask for it routinely. Call queuing enables businesses to answer and retain more calls. Call queuing occupies and then directs callers, thus giving businesses many caller benefits.

At the end of the day, businesses are all about the bottom line and V1 VoIP call queuing can do wonders for saving a business money. Because call queuing allows a company to accept more phone calls, businesses can ride through call peaks and valleys without hiring more agents or spending additional money. Considering the number of retained calls through a professional queue, businesses also sell more and create better relationships, again improving the bottom line.

V1 VoIP Call Queuing Improves Customer Satisfaction
While no one enjoys ths ‘I’m on hold’ wait, it’s agreed that it’s better to greet callers, acknowledge their presence and provide updates than to play a standard busy tone. V1 VoIP call queues are considerate in that they reduce call abandonment. They also give callers the ability to stay, leave or record a message. And with wait notifications, callers know their place and priority—they know that they are being looked after—which forms stronger first impressions and positive customer support experiences.

V1 VoIP Call Queuing Offers Complete Customization
If a customer is going to be on hold, why not give them a custom message that would inform them about the business? V1 VoIP call queuing provides custom messages, greetings and even plays the on hold music of your choice. V1 VoIP systems provide other features like presence routing—when an agent directs a call to voicemail, an auto attendant or another extension—and whisper messaging too. These give customer representatives the freedom between calls to take notes and process requests. Businesses will find sundry tools available and configurable through V1 VoIP systems.

Since V1 VoIP call queuing works remotely, businesses need not carry tons of onsite equipment either: in fact, modern call centers require only a few headsets and computers to run this hot features.

Don’t wait any longer to jump in the V1 VoIP call queue line! Contact us now to find out more about our call queuing and what it can do for your business and customers.

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V1 VoIP SIP Reseller Program of Services

V1 VoIP offers a SIP platform of services and solutions for private label voip customersGain access to a complete master VoIP portal to manage all services and begin reselling our services and solutions in moments as a V1 VoIP SIP reseller. With our powerful platform backed by our prorpietary VoIP portal, you can begin selling users prepaid and post-paid accounts, which are fully controlled and managed by you.

When it comes to our platform, we make it easy for you. All you need to do is maintain a pre-paid calling account balance with us and you will automatically get access to all its advanced features and launch your own prepaid SIP calling products to any market.

Features of the V1 VoIP SIP Reseller platform include:

* Fully hosted platform that requires no additional equipment or software in your premises.
* Use any DID/DDI PSTN access provider you like, in any country.
* Compatible with any SIP-compatible (RFC 3261) gateway or user device
* Real-time charging of pre-paid or post-paid accounts
* Complete control of all service parameters:
* Create your own rate table and surcharges
* Create unlimited PIN accounts (ANI accounts fully supported as well)
* Create unlimited User accounts
* Delegated administration allows you to assign specific tasks to your staff
* Online management tool for your customer service agents.
* Online reporting tools for trouble-shooting and problem diagnosis.
* Easily customizable
* Support for multiple languages and currencies.
* Customizable voice prompts allows you to create a uniquely branded service
* Support for open source SIP developers with the Solegy-sponsored OpenSBC.
* Accept online payments using Paypal or credit cards using our secure server.
* Optional End-User Interface can be created by you using Solegy’s published SOAP-XML Web services
* Features of the End User Portal:
* Automated End-User Sign-Up with Sophisticated Fraud Prevention
* End Users can view call and account history in real time
* End Users can register one or more phones for PINless calling
* End Users can recharge through the web UI using credit card, Paypal or vouchers (you collect the * funds in your own Paypal or credit card merchant account)

For answers to your questions about the power of the V1 VoIP SIP reseller platform, contact one of our representatives. We will gladly offer our assistance.

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