Start Your Telecom Company with V1 VoIP Solutions

Even the Goliaths of the VoIP industry had to get started somewhere. If you’re new to the VoIP marketplace, V1 VoIP offers complete turnkey VoIP solutions for beginners and those new to the market.

With V1 VoIP you can easily start a new VoIP company without additional costs with a cloud-hosted Class 5 V1 softswitch. Class 5 softswitches are intended for work with end-users. These softswitches are both for local and long distance telephony services. As a V1 VoIP reseller you can use it with our premium high-quality routes absolutely free of charge.

Get all the services as one package.

V1 VoIP’s softswitch is proprietary and the innovative was developed by V1 VoIP with PortaOne. The V1 VoIP Softswitch has integrated VoIP billing with advanced features and convenient report generation system. The range of services available in V1 VoIP softswitch is wide and includes: Calling card platform, Multilevel IVR ; Residential/Hosted IP PBX; Call Shop; SIP-trunking ; DID-numbers DID-number (Direct Inward Dialing) is a unique phone number assigned to an individual or company, completely unassociated with any physical land line, and programmed to ring to a specified destination number anywhere in the world. support, etc.

Don’t worry about server collocation. The V1 VoIP Class 5 VoIP softswitch is installed on company’s servers. Our servers are situated in large data-centers with stable Internet connection. V1 VoIP guarantees the stable and uninterrupted work of the servers and high level of data security.

You won’t have to wonder about route suppliers. V1 VoIP will provide you with A-Z routes in premium quality. Our company supplies the customers with high-quality VoIP services and VoIP products since 2004. We offer stable connection and competitive prices. V1 VoIP has long-term cooperation with major international telecommunications companies.

Get the complete VoIP solution for free now by contacting a V1 VoIP sales rep to get you started in the VoIP business.

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V1 VoIP Streamlines Call Centers with ACD Queues

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A VoIP call center works around a VoIP phone system. VoIP call centers usually are not only on a VoIP network but also use VoIP phones. V1 VoIP can streamline the effeciency of these call centers by providing automatic call distribution (ACD) queues.

Call centers are groups of workers that is set up to handle nothing but calls, calls, calls. Typically the incoming or outgoing calls are for one purpose, such as tech support, poll taking or sales. Regardless of the size of a company, they usually employ at least one call center, however you might not refer to it by that name. For example, a real estate company might employ 20 people with the majority being agents. However there might be two or three people whose sole purpose is to call and inform clients about open houses. They need a phone system that can handle calls correctly, minimize wait time for callers, and improve company efficiency, which only becomes more important for companies with more employees.

V1 VoIP specializes in inbound VoIP call centers and Automatic Call Distribution, or ACD queues. An inbound VoIP call center receives incoming calls and distributes them to the workers in the department handling calls. Think of calling customer support, it routes calls to the support department and reaches the first available person, which cuts down on the amount of hold time. This type of call routing across multiple people is handled by ACD queues. V1 VoIP ACD queues can have multiple methods for call distribution, such as load-balancing, or routing to a specific department based on description, or even hierarchical routing that moves entire groups of people in to help take calls when load is heavy. Even small companies like the real estate example, can benefit from V1’s well-implemented ACD routing.

Traditional call centers which use legacy phone switches have to wire all of the involved phones into one system, while a VoIP call center can enable the use of a VoIP phone from anywhere with a broadband internet connection. A feature of V1 VoIP call centers is workers that are part of the VoIP call center don’t need to work in the same location, as opposed to traditional phone lines or PBX equipment. This type of call center is known as a distributed call center, and allows for mobile workers or employees from satellite offices.

It doesn’t matter what kind of company you have or how many employees are working, we can streamline your technology, making it more efficient and save you money. To learn more about how V1 VoIP can help you implement a VoIP call center for your company with our state of the art ACD queues, contact a V1 VoIP call center representative today.

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Reselling V1 VoIP Phone Services: The Auto Attendant

V1 VoIP resellers are looking into reselling phone services because there are so many benefits to be had when a business signs up for these new high- high-tech telephony services. Businesses that haven’t signed up are either not sure about which of the services they’re going to need for their particular type of business, or they simply don’t understand the importance a having an updated business communication system in today’s highly competitive business world. What these businesses need is
a V1 VoIP reseller to help them understand how a new business communication system can help them in every aspect of their business.

V1 VoIP resellers understand all the features that our services can provide their customers. Here is one of the services that customers love: The Auto Attendant. Many small business owners use this facility to advertise their business because it is a very cost-effective option. If your call is put on hold, then this is the most frustrating moment, you can make it exciting with on hold music or messaging.

The auto attendant feature is perfect for small businesses who don’t have a lot of administrative resources. It’s main use is to route calls coming in to the right person or department. It can play advertisements about the business, or some simple on-hold music while people are waiting. The auto attendant essentially eliminates the need for a person to answer and transfer incoming phone calls.

A quick overview tells is that the auto attendant answers all of your business calls with a custom greeting made by you, which is great for personalized service. You can program it with customized messages or select the type of music you want for your customers to listen to when they’re on-hold. A series of voice prompts will allow callers to easily choose who they wish to speak to. The ability to forward calls is available, which is highly advantageous due to our very mobile work force these days. Anyone who calls in to that business will be impressed when they are greeted by the auto attendant, as many people think an auto attendant is extremely expensive therefore the business must be doing really well.

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Why IT Professionals Choose V1 VoIP Services

IT professionals spend all day long around the latest technology and keeping companies running with it. They know the best services and solutions when they see them and that’s why they choose V1 VoIP. The vast majority of IT professionals have switched their clients over to VoIP from landline communications, finding operational efficiency and unified communications.

IT professionals seek V1 VoIP services and solutions that will maximize the current setup of the company. They look first to the existing infrastructure to see what will work best. Nine times out of ten, what they are looking for is flexibility. This is where V1 VoIP comes in with cloud hosted PBX services and solutions which fit perfectly into any business’ unified communications goals.

End users at businesses can connect to and interact with V1 VoIP systems in numerous ways—headsets, smartphones, mobiles handsets and more. But despite a variety of software applications, most IT professionals see their clients end up preferring hard phones for connecting to VoIP on their PCs, tablets and smartphones. And while the vast majority want hard phones for the office, their customers specifically want software for their mobile phones. This makes perfect sense since IT professionals spend less time in the office these days: many jobs can be performed remotely or after work hours, so phone flexibility is important.

V1 VoIP’s ability to satisfy the demands of both rooted and mobile workers of IT professoinals. Those seeking flexibility, scalability and unified communications for their customers, contact V1 VoIP today to learn about what we can do for your clients and their technology solutions.

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