Unified Communications, commonly refereed to as UC, arethe integration of real-time communication services. These include instant messaging, voice, video, data sharing and call control with non-real-time communication services such as voicemail, e-mail, mobile messaging and fax. It’s a set of products and capabilities that provides a consistent unified user interface and user experience across multiple devices and media types.
What’s really amazing about adding V1 VoIP UC to your customers is that they will see their benefits immediately. Here are some of the ways V1 VoIP UC features will improve a business owners life:
1. Consolidated Inbox
Oh the crowded inbox, say goodbye to it! By unifying your communications into a single digital format, you’re able to consolidate and share information based on people, subjects, topics and events without regard for media type.
2. Fax Sharing with Ease
Faxing has gotten a makeover! With UC, faxes are just data. When you receive a fax and need to share it, simply forward it on just like you would forward an email. Less paper less mess!
3. Voice to Text
Need to read your voice mail? No problem, voice to text transcription is another great benefit made possible with V1 VoIP unified communications features.
4. Bring Your Own Device
Businesses are adopting a Bring Your Own Device (BYOD) policy. This creates integration hassles for IT as they have to figure out ways to handle both data and mobile voice into their communications infrastructure.
5. Integration with Big Systems
UC allows you easily integrate between customer relationship management (CRM), enterprise resource planning (ERP) and other applications like Salesforce and SAP. Similar integrations can be done with supply chain management (SCM) and other data management and reporting applications.
With V1 VoIP Unified Communications features once you start using them, you will wonder how you ever did business without them. Contact V1 VoIP today or sign up now to learn more about our Unified Communications features for resellers and businesses.