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Business VoIP Support & The Art of Communication

Posted on: November 28, 2020

Making those calls was the scariest thing I’ve ever done in my life, hands down. So when I was offered a job as a support person at OnSIP, I was anxious. Yet as time went on, I started having conversations with customers from all around the world: from New York and …

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VoIP Reseller Benefits

Posted on: November 28, 2020

Expand your business offerings with a robust hosted phone system and unified communication services. One of the greatest advantages of becoming an OnSIP VoIP reseller is the ability to offer advanced voice services to your existing and future client base at a price that works for them. You can offer OnSIP to …

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E911 for VOIP – No Easy Solutions

Posted on: November 28, 2020

Andy Abramson in VOIP Watch is enthusiastic about new legislation to equate VOIP calls to land-line calls relative to access to E911. It is a noble effort and certainly VOIP carriers should not be blocked from placing E911 calls, but my problem is that VOIP calls are not at all like …

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Dear SMB – To take advantage of VoIP, buy a PBX. WHAT?!*#!?

Posted on: November 28, 2020

I just read an article in the NY Times that purports to advise SMBs on how to take advantage of VoIP (Voice over Internet Protocol). While the story’s gist is true — that VoIP calling in and out of the PSTN may save the SMB money – it dismally fails to …

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Detecting IP Packet Loss for UberNerds

Posted on: November 28, 2020

I spent the good part of a couple of days last week helping track down packet loss at the edge of a PSTN carrier’s IP network. They were dropping 1-5 packets out of every 10000 due to an incorrectly configured port on a gigabit ethernet switch. Now 0.05% packet loss …

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