Category Archives: V1 answers your VoIP questions

Reseller Customers Ask Questions About V1 VoIP Cloud

V1 VoIP resellers know about cloud based services solutions for business customers

Whether you are reselling business VoIP services or a calling card company, when V1 VoIP resellers succeed, V1 succeeds. That’s why it is important that our resellers stay current with all of the VoIP services and solutions that V1 has available.

Right now the most popular questions our resellers are getting from their potential and existing customers are about the cloud. Clients want to know exactly what the cloud does and how it can aid in their telephony business needs.

The cloud is a really great word for virtual. Cloud computing means that infrastructure, storage and software are all stored in a virtual cloud, or not in the same location as their hardware. It’s like having all of your class books in a locker in high school, but the lockers exist off the campus. Information in the cloud can be accessed from anywhere and at anytime, which is an extremely beneficial feature to many businesses. Another reason customers are enjoying floating in the cloud is that it offers a lot of flexibility. Options like the ability to pay as you go and to increase or decrease storage needs when necessary make the cloud a big hit.

V1 VoIP resellers are asking us about what the latest developments are concerning cloud telephony services. Customers have the option to choose from popular open source tools when they initially set up their cloud based service. From here an online content management system can be chosen, which are affordable and very easy to use. The flexibility of content creation programs allow customers to only pay for what they use instead of paying for solutions they don’t use or need.

V1 VoIP resellers know that there are currently many cloud choices available, and that we are here to help them if needed. When our resellers succeed, V1 VoIP succeeds. We mean that and we take it seriously. And the cloud means success for everyone!

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V1 Explains: Turnkey VoIP Services 101

v1-voip-explains-turnkey-voip-services-solutions-sytems-101You’re not the techie but you know enough to realize that a VoIP will save you significant money without sacrificing any of the features or service quality that you would expect from a more costly enterprise phone system. Because turnkey VoIP technology is still a mystery to so many businesses, V1 VoIP is explaining what turnkey VoIP services and systems are and some information on how this technology works.

Although VoIP technology has been for the most part been available for several decades, the cost of utilizing VoIP services had previously been only affordable to enterprise businesses. But over the past few years VoIP technology costs have lowered substantially, which means that any business owner can now sign up for high-tech VoIP services.

Turnkey VoIP means that the services are ready to go. Think of when you walk into a ‘turnkey’ house. It means you don’t have to do anything to call it home. Turnkey VoIP services are similar in the way that the services are ready to go immediately.

Turnkey VoIP uses the internet instead of a landline, so it no longer uses circuit switching and instead uses packet switching. This enhanced communication has not only greatly improved the overall voice quality of telephone calls, it also offers its users a number of highly beneficial communication features that allow for improved efficiency.

One of the main benefits associated with using VoIP technology is that many calls are now free for VoIP users, which can save a business substantial amounts of money. This includes both internal calls as well as external calls. Because computer applications and technologies can now be connected, business owners who upgrade to VoIP can expect a much more streamlined work environment.

Another benefit VoIP technology offers is conference calling. More popular than ever, when VoIP technology is used there are a number of additional benefits that business owners are going to find extremely helpful during important conference calls.

One feature businesses love and really take advantage is the ability to have a true mobile workforce. Employees can work out of the office, be on the road and be reachable by mobile device. Calls can also be forwarded to mobile devices on the office number which means you will never miss an important business phone call again.

If you still have questions about turnkey VoIP services and how seamlessly they can integrate with your current business communication system, please contact V1 VoIP today. We are happy to answer your questions and talk to you about all the features and benefits of V1 VoIP turnkey VoIP services.

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V1 VoIP Explains Benefits of Virtual Numbers

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V1 VoIP specializes in offering DID (direct inbound dialing) phone numbers. But there are several different types of DID numbers. There’s the basic one which is a home phone number. There’s toll free DID numbers, which are 1-800 prefixes. And then there’s virtual DID phone numbers. Here, V1 VoIP explains the benefits of having a DID phone number for a business.

A virtual DID number is a telephone number that does not possess a directly associated telephone line. In the majority of cases, virtual numbers are programmed to forward incoming calls to a pre-set telephone number chosen by the client. For businesses, virtual phone numbers are incredibly beneficial to strengthening the relationship of a company and client.

The three main benefits of V1 VoIP virtual DID phone numbers are:

1. No hardware required
Because virtual numbers will take advantage of current telephone lines and equipment, there’s no need to purchase additional hardware. Most virtual numbers will only require a pre-configured phone, but you will still not be required to purchase additional piece of hardware, which will end up saving you significant amounts of money in the process. Business owners can also choose to get new or retain their own phone numbers and if you decide to change from one virtual phone system to the other, you will flexibly be able to take your numbers with you, wherever you go.

2. Calls get transfered anywhere
One of the great features of this technology is after it has been setup, it becomes a part of you whether you choose to remain in the office or be out on the road. With virtual phone numbers, calls will be transferred to your calling medium irrespective of your location. Your inbound phone calls can ring multiple phone numbers, including cell and land lines, which will allow you to answer calls regardless of what your location is. In addition, function like ‘find me’ and ‘follow me’ are programmable too, allowing you to set them according to your own preference.

3. No limit on virtual number quantity
Virtual phone systems can provide you with all of the local and toll-free telephone numbers that your business needs requires. After you obtain the extensions of virtual telephone numbers from V1 VoIP, you will easily be able to carry out the communication objective of your organization without having those occasional thorns or razors coming in your way.

With these features of V1 VoIP virtual phone numbers, businesses will be able to create one of the healthiest relationships with their clients. Add virtual DID phone numbers to your reseller portfolio of services to offer to your clients. Contact a member of the V1 VoIP team today to get started reselling virtual phone numbers.

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V1 VoIP’s Disaster Preparedness Cloud Tips

V1 VoIP gives tips to prepare for a natural disaster for cloud based phone systems

One of the most important reasons that V1 VoIP gives both customers and resellers for deploying a cloud based system is natural disaster preparedness. Whether it’s a hurricane, earthquake, lightning strike, tornado, or flood, natural disasters occur and it’s important that your business know how to handle them when they do.

Because all business-related data is stored virtually so that when a disaster occurs such as a fire or a flood, the data is not lost. The cloud stores all the client contact details virtually where no disaster can attack it. No doubt, using cloud services for disaster recovery could save your company. The key for natural disaster preparedness is knowing how to keep the business running (continuity) and how to restore everything to normal (recovery).

Here are some of the questions V1 VoIP encourages it’s resellers to ask their business customers:

1. What types of disasters are likely to happen in your geographic area? Are you in California dealing with earthquakes or in Florida where they have hurricanes. The type of disaster you might deal with will determine many different things.

2. What data, hardware and software are essential for operations? Essential meaning what will keep you up and running.

3. What security and corporate compliance regulations affect your business? What is the chain of command for vital business decisions?

4. Which employees, partners and customers must have access? Add to that, what specifically do those people need access to? What resources will staff need to keep working from alternate locations?

With this information in hand, you can establish robust backup, document and test restore procedures, and train staff. Don’t be caught when the cloud turns into a rain cloud, talk to V1 VoIP today about your natural disaster preparations and never experience a disruption during an emergency.

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