Category Archives: V1 answers your VoIP questions

PBX Conference Bridges Needed More Than Ever

V1 VoIP cloud hosted PBX feature conference bridges and virtual meeting room needed more than ever for remote working during Covid era

Was lockdown the first time you tried Zoom for your business? If you need this for your business, then ask about our V1 VoIP hosted PBX feature conference bridging. The conference bridge is what makes employees connecting on a secure conference call using your own VoIP system possible.

More and more small businesses have employees that work remotely either from home or on the road. Conference bridges are the ideal way to bring everyone together utilizing your cloud hosted PBX system.

When it comes to secure conference call solutions, V1 VoIP can make that possible with meetings between multiple colleagues or business patterns. All you need to do is utilize V1 VoIP’s secure conference bridge to create a password protected, secure call for the attendees of the call.

There’s no need to obtain a new, dedicated DID for the conference bridge as you will use the same phone number. Your meeting attendees will always know which number to use to reach the conference call, plus you can change the password as often as you want or need.

Whether your business is big or small, V1 makes state of the art features like our conference bridge available to everyone. It’s free for internal usage, and is a great way to connect employees who work from different locations.

If you would like to know more information about how conference bridges can help your company, as well as other great features of V1 VoIP’s cloud hosted PBX, please contact a member of our team today to show you how you can grow your business with our solutions.

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The Difference Between ANI and ALI Databases

V1 VoIP explains the difference between the automatic number identification ANI and the automatic location identification ALI databases and how they are used in voip emergency phone callsEmergencies happen and can’t be avoided. That’s why the ability to make a phone call in an emergency is always crucial. When it comes to making emergency phone calls over VoIP, the difference between ALI and ANI databases is always asked.

The Automatic Number Identification (ANI) is the automatic display at the PSAP of the telephone number associated with the line which called 911. Each telephone number and the physical location to which it corresponds are stored in an Automatic Location Identification (ALI) database, managed by the local exchange carrier.

Envision a 911 operator looking at a screen with the address of the caller before saying “help is on the way”. In this situation, the PSAP uses the ANI to retrieve the caller’s physical address from the ALI database. Additionally, the ANI acts as a callback number should the PSAP lose its connection to the distressed caller. Both ANI and ALI are key capabilities of E911 service.

With traditional E911 service, ALI records are stored in regional ALI databases, and are usually administered by the local exchange carrier (LEC). When a phone’s location changes, the regional ALI database must be revised with new location information which can take up to 48 hours to update.

Due to the capabilities of IP phones, it can be difficult to ensure that the regional ALI is up-to-date. Whereas traditional telephone numbers are static, IP phones can be moved easily, forcing the user to notify a network administrator, who in turn must contact the LEC to update the phone’s location in the regional ALI database. Unfortunately, this process takes time to implement, and may be forgotten entirely by the user.

Additionally, IP phones can relocate to regions served by different ALI databases entirely. A VoIP service provider or enterprise would then need agreements with each LEC to update different regional ALI databases as phones move around the country.

Ultimately, it is difficult for regional ALI databases to stay current with nomadic VoIP users, and there is no guarantee that the VoIP caller’s accurate location information will be available in a crisis.

Need more information about emergency calling? Contact V1 VoIP for answers to your ANI, ALI and e911 service questions.

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V1 VoIP Domestic Toll Free Origination Services

Internet or Information technology conceptual image. With a globe placed in front of computer server cabinetsand solutions to resellers V1 VoIP’s toll free origination service covers the nation and helps you leverage our integrated VoIP networks to deliver solutions that increase productivity, drive incremental revenue and reduce expenses without compromising quality.

Bringing you unparalleled toll free origination service means V1 VoIP provides reliable and cost-effective toll free solutions. Our toll free service means calls originated on the PSTN anywhere within the USA or Canada and terminates them to your softswitch or gateway infrastructure via IP. Plus our toll free origination service includes a variety of impressive features including:

VoIP Portal
Our proprietary backend system called VoIP Portal makes it easy for your to manage your clients and their toll free service. Take complete control by provisioning numbers, reviewing invoices and reports, and customize routing options. Manage your toll free service through our Web-based customer portal to perform service changes, view billing records and create reports.

Call Routing
Design your service by the routing capabilities of V1 VoIP’s toll free service, such as percent allocation to help increase efficiency while driving down costs.

Seamless Migration
Leverage our extensive VoIP experience and integrated TDM and VoIP capabilities to gain flexibility and control in developing a migration path based upon your business needs.

Handled Traffic
Carrying billions of minutes a month in voice traffic translates into economies of scale and more savings for our customers.

Disaster Recovery
Natural disasters and emergencies happen and V1 VoIP keeps you prepared. With our reliability and disaster recovery capabilities, V1 VoIP is ready to help you increase your service during a time or need.

Don’t wait any longer to add domestic toll free origination carrier services to your portfolio of voice offerings! Contact a member of the V1 VoIP toll free team today to get pricing information and get started!

Only One Price Tier for US VoIP Origination

v1-voip-offers-one-price-origination-for-resellersMake your reseller life simple with V1 VoIP’s one tier of pricing. That means there is one price for United States DID’s with your choice of either metered rates with UNLIMITED Channels or Channel-based pricing with UNLIMITED Usage with US Origination Metered pricing at $0.0029 per Minute or US origination channel rates at $5.00 per Channel.

We heard from our resellers that they were tired of trying to bill their clients with dozens of tiers of different pricing for origination. We heard those complaints and we listened. Gone are the multitude of tiers. Say goodbye to different prices for different zones. We make sure your United States clients are handled at one price.

One Tier. One Price.

To make billing even easier for resellers, V1 VoIP offers a state-of-the-art back end support portal that allows our VoIP reseller clients access to all of our carrier services including:

• Search by state, rate center, NPA/NXX
• Over 12,000 US rate centers
• Advanced Forwarding to up to 3 local numbers or IP addresses
• Ability to Bulk Update/Changes
• Available In and Outbound CNAM
• Available In and Outbound Fax
• Available Directory Listing

One of the reasons why resellers get into VoIP is because the phone bill was supposed to be less complicated than the regular landline carriers. It only makes sense that you not only pass along savings to customers but also an uncomplicated bill. And at V1 VoIP, we believe that your phone bill should be completely straight forward.

Stop dealing with so many tiers of pricing. Learn more about V1 VoIP’s one tier origination pricing, contact us now to get started.

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