Category Archives: V1 cloud based voip

Cloud Concerns – Calming Customer Fears

V1 VoIP addresses commonly misunderstood cloud VoIP security concerns

If you are reselling cloud services in the VoIP industry, there’s a good chance that your customers will be talking about the fears they have from misunderstood security concerns. Here, V1 VoIP explains what the Cloud means, how it is used in VoIP services and solutions and how to address your customers’ concerns.

“The Cloud” simply means a virtual space to store your data. Think of it as a virtual hard drive for storing files which can be accessed from anywhere as long as you have access to the internet. Because this information is stored virtually, there’s a concern to how safe this information is when it’s stored in the Cloud. Security-related issues are always a top concern for businesses when it comes to signing up for new VoIP technology. So let’s address those security myths with realities.

Businesses of all types and sizes are looking to use the Cloud to manage their everyday operations because they want to take advantage of this new, inexpensive technology, and use it with a goal of helping their business run much more efficiently.

All potential customers are going to want to know if your security standards are appropriate. As more resellers are choosing to sell cloud VoIP services, potential clients are going to want to know how much data you will be storing for them, and how much this will cost. They will want to know if your data is encrypted when it’s being uploaded, downloaded or stored in the cloud. Because some cloud folders are shared, potential customers want to understand the details of how this works. Lastly, potential customers want to know what their options are if the Cloud is hacked into or any data is lost.

As long as you’re prepared to offer your potential customers the information they want and need to make a smart purchasing decision, you’re going to end up at the top their list. Contact a member of the V1 VoIP team today with any other cloud security issues you are having.

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Hosted V1 VoIP Phone Systems: Your PBX in the Cloud

V1 VoIP explains what a hosted VoIP PBX system is why resellers will have customers who thank them for it:

hosted V1 voip phone systems pbx in the cloud

Cloud Hosted PBX
The “Cloud” means that the resources, equipment, and technical expertise required for the technology to run are not kept at your location. Instead, the service is typically delivered to you via the Internet by V1 VoIP. V1 VoIP is responsible for monitoring and maintaining the service, taking on this responsibility so you can focus on running your business. We also usually employs enterprise-grade hardware and software, redundant equipment for fail-overs, and off-site co-location in order to ensure highly-reliable service.

Scalability
Traditional phone systems have fixed provisioning at installation. Hosted phone systems give you room to grow with scalability. With a VoIP hosted Phone system the number of phones in your network isn’t restricted by switching equipment. Adding a new employee is only a matter of plugging the phone into your broadband connection and watching it boot. It connects via the Internet to your PBX in the cloud, and can be fully active with rich dial tone in just minutes.

Flexibility
Flexibility is the real attraction to hosted VoIP. You can also add new phones anywhere and connect seamlessly to the same phone network. Since the service is all managed via the Internet, there’s no limitation on the geographical layout of your V1 VoIP hosted system. You can have your main office in Atlanta, a remote office in Texas, and run your customer support out of San Diego, and all of these locations will operate effectively and efficiently through the same hosted VoIP phone system.

The flexibility of hosted VoIP paves the way for you to develop a strong, reliable telework program. Telecommuters can connect with your office via a VoIP phone at their home and your callers would never know the difference. Beyond simple connectivity, advanced VoIP solutions like V1 VoIP’s also offer a wide array of remote employee management tools, such as visual call reports with performance metrics and the ability to record and review live calls. These tools help you keep telecommuters on task, so you can enjoy the benefits of a telework program without worrying about productivity.

Mobility
With a smart hosted V1 VoIP phone system, calls are not just going to give up and go to voicemail when you don’t answer at your office. Since the call is routing through us to you via the Internet, V1 VoIP’s phone system can automatically check the list of phone numbers you’ve provided online for your extension and keep hunting until the call lands on your cell phone. Or better, when you know you’re going to be out of the office for an extended period, you can easily have calls delivered straight to your cell. That means better connectivity while mobile resulting in fewer missed business opportunities.

Contact a member of the V1 VoIP team today to see a free demo of what a V1 VoIP cloud hosted phone system can do for you.

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Become a V1 VoIP Cloud Services Reseller

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V1 VoIP resellers who resell cloud VoIP services are finding more success compared to reselling VoIP services only and many of our resellers are adding cloud-based high-tech VoIP services to their current reselling portfolio. This is due to business owners wanting more communication options. VoIP cloud services–or cloud anything at this point–are hot. The cloud is growing in its popularity each and every day, mainly because there’s been a huge focus on making more services available using cloud technology.

As a reseller of V1 VoIP cloud based services, we impart to you all the knowledge, guidance and answers to your questions about reselling cloud communication services.

Resellers who got in early on the cloud action are reporting that they’ve been very busy helping business owners upgrade from a landline based communication system to one that can now support high-tech VoIP services. They’ve been doing everything in their power in order to build a large customer base, which wasn’t difficult to do due to the fact that the majority of small and medium-sized business owners were looking to perform this upgrade, and were simply looking for the best VoIP reseller to help them through the process.

V1 VoIP resellers who resell VoIP services and cloud communication services are finding more success than those who are choosing to resell high-tech VoIP services alone. At V1 VoIP we are ready to inform you how adding cloud-based services to your reseller portfolio can increase your sales high…all the way to the clouds!

Contact V1 VoIP today to learn more about how to resell cloud-based VoIP services.

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V1 VoIP Cloud PBX Resellers see Surge in Email Archiving

V1 VoIP cloud based pbx resellers offer email archiving services solutions

V1 VoIP resellers offering cloud PBX telephone services know how important it is to be knowledgeable about all things cloud PBX. Reselling V1 VoIP cloud PBX telephone services is a great way to help these small and mid-sized businesses become much more efficient in their everyday work practices. Many of the questions that potential business customers have are related to the benefits they look forward to receiving when their new cloud PBX services are enabled. They want the bottom line: how will a cloud PBX telephone system make their work life easier, more efficient, and how will it save them money. One of the benefits V1 VoIP resellers are seeing being utilized and asked for is email archiving.

No matter what kind of business it is, email is a necessity. Therefore the ability to keep emails highly organized is becoming a must. Managing and organizing emails is something no one really likes to do as it can be time-consuming and tedious. Email archiving is a feature provided by V1 VoIP cloud PBX resellers, where a company’s emails are placed into a separate storage area where they can be organized, and filed accordingly. And it doesn’t stop there. Businesses can also choose to integrate social media and instant messaging features into their emails, opening up a whole new world of communication possibilities.

With the large volume of emails that companies send and receive on a regular daily basis, email archiving is becoming increasingly important. It is necessary to keep these emails organized not only for pure organizational purposes but also to be sure that they are in compliance with any of the technical, business and/or legal challenges that may arise in the future.

V1 VoIP resellers provide customers with expert customer service and keep their business customers apprised of the latest updates, upgrades, and new features that cloud PBX telephony services and solutions can offer. This is where V1 VoIP resellers see a surge in customers needing these new features for the benefits they provide.

The many benefits that come with upgrading from a current traditional landline system to a new cloud PBX telephone system is well worth the time it takes to talk to a V1 VoIP reseller about what upgrading can do for their business. If you would like a free demo of what V1 VoIP cloud PBX services can dofor your business, contact us today! Our resellers are ready to assist you!

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