Category Archives: v1 voip dialer termination

V1 VoIP SIP Termination and Trunking

V1 VoIP SIP termination and trunking services and solutions

The cutting edge wholesale solutions offered by V1 VoIP enable enhanced IP service providers to offer long distance VoIP access to residential and commercial customers. V1 VoIP offers a completely managed and customizable wholesale VoIP carrier solution.

We provide a reliable and fully-redundant, carrier-grade termination service on one of the industry’s most extensive voice networks. Our outbound service, which currently supports several SIP codecs, allows you to take full advantage of the best available call quality.

V1 VoIP is proud to also have a segregated platform to provide the highest quality termination service for dialer / short duration traffic. While dialer traffic typically overloads most carrier network infrastructures, we have a dedicated infrastructure to support traffic being delivered in high volume calls-per-second that has lower connection rates and short duration times. Users of auto dialers are welcome to use our V1 VoIP wholesale termination service, as long as the traffic is identified as short duration traffic from the beginning.

To allow us to provide one of the most comprehensive nationwide footprints in the industry today, V1 VoIP has partners with a blend of Tier I carriers. At V1 VoIP, we currently offer new DIDs in the US 48 and support LNP (Local Number Portability). Through our online portal we offer an advanced API which you can integrate into your website or application for real-time ordering and provisioning.

Our fully-redundant network and failover forwarding features provide extra insurance to hedge against potential outside issues, and all of this is fully-backed by our award-winning customer support team. With our unlimited usage model your costs will have a predictable, flat-rate each month; as your volume grows – so will your savings.

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Short-Duration and V1 VoIP Call Center Dialer Termination

short duration and V1 voip dialer termination specifically for call centersWhen it comes to making phone calls, call centers are more than just your average business. V1 VoIP and our resellers understand the unique communication requirements that involve this business segment, which makes us the preferred call center VoIP termination provider in over 30 countries. V1 VoIP offers resellers for call centers specific solutions including short duration and dialer termination.

With our short duration calls and auto-dialer termination, V1 VoIP can easily handle the concurrent call capacity call centers need thanks to our platform’s tailored high-performing switch and redundancy capabilities – handling blasts of spontaneous calls per minute is our bread and butter.

V1 VoIP services for call centers include short-duration calls of per-second billing increments, making V1 service promise of the highest call quality level, real-time monitoring, web-based CDR’s and managing tools, superior service, reliability and uptime.

V1 VoIP offers call center businesses increased productivity, security, scalability, flexibility, and high call quality. All of this ensures that VoIP based call centers take advantage of price efficient termination for both domestic an international calls.

Are you running a customer service call center? V1 offers VoIP services you will want to take advantage of. Sophisticated speech recognition software allows computers to handle the first level of customer support to allow better customer handling of calls. To learn more about V1 VoIP’s short duration and dialer termination services for call centers, contact one of our representatives for more information and a free demo of our capabilities for call centers.

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V1 VoIP Offers Wholesale Dialer Termination

When your business is auto-dialers, you have three main concerns for running your company smoothly. They are 1) restrictions, 2) penalties, and 3) hidden fees pertaining to your dialer VoIP traffic. With V1 VoIP, you can handle virtually unlimited dialer traffic at no extra costs to US and Canada.

Start your VoIP auto-dialer business now with V1 VoIP giving up to 1,500 channels, 75 CPS and can scale up in a matter of days at no extra fees! Whether you are a carrier, call center, voice broadcaster or simply need high CPS, you will be in good hands with V1 VoIP by using our wholesale dialer termination. We understand every business is unique, which requires vendors to be flexible. High capacity dialer traffic is not only handled, but encouraged!

V1 VoIP’s wholesale dialer termination offers many amazing features, including:

* No Hidden Fees or Dialer Penalties
* No Capacity Restrictions
* No Monthly Fees or Start-up Costs
* No Commitments
* No Confusing Contracts or “Gotchas”

To allow customers to gain confidence in the services, we offer free live head to head testing to make sure you are completely satisfied with our wholesale VoIP products. Test the services with no contract, no obligation and no fees. Testing can be set up in a matter of hours and only requires a short questionnaire for us to build your free test account.

To learn more about V1′ VoIP’s wholesale dialer termination services and solutions, contact a member of the V1 VoIP termination team today!

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Ten Features and Benefits of V1 VoIP Predictive Dialer

ten reasons and benefits of using a V1 VoIP predictive dialer for termination

Call centers can drastically increase productivity by adding predicting dialing services and solutions and V1 VoIP’s call center predictive dialer solutions offer best-in-class performance. V1 VoIP’s predictive dialer is a must-have for companies looking to optimize their call center solutions. With the built-in dropped calls setting, administrators can track and adjust each campaign’s abandoned call percentage to make fewer dropped calls.

The V1 VoIP predictive dialer delivers automated outbound contacting campaigns and brings unrivaled capabilities to thousands of business of all sizes worldwide. With a broad range of features that are robust and unique, the V1 VoIP predictive dialer solution is easy to use and simple for accelerating contact center performance than any other on the market.

Here are the top ten features and benefits of using the V1 VoIP predictive dialer for call centers:

1. The predictive dialer manages the process of dialing tens of thousands of calls or tens of millions of calls in its lifetime.

2. The predictive dialer detects the result of the call, as an example: no answer, busy, fax, bad number, answering machine without any presence of human expertise. Consequently it will save you time by only transferring calls which are voice connects to the agents locally or remotely.

3. Using predictive dialers increases the productivity of the company by drastically increasing the time agents spend on the phone talking to actual customers or prospective clients.

4. Predictive dialer users get the ability to organize and better manage the client information, no lost notes scribbled on pieces of paper. The database used by the dialer organizes the calling structure.

5. The most significant task is to predict, which means always making an effort to get a live call to the available agent with the shortest amount of wait time. This is achieved by self learning algorithms within the predictive dialer to increase or decrease the dial ratio per agent, logged into the system.

6. Inbound calls can be better dealt with by allowing the customers to wait on hold in an IVR system, or a way to leave a message they’d like a callback while the agent is busy talking with other customers.

7. The most important benefit of a predictive dialer is it reduces expenses for your company over a period of time since you do not need to buy and deploy a complex and sometimes extremely expensive PBX system. Your company will experience return of investment (ROI) in a period of six to twelve months.

8. A predictive dialing system can effortlessly fit into your companies existing infrastructure since it is software controlled.

9. The call routing logic and the contact management is all included in one software package. Your call routing logic implemented as per your specifications. Since it is a software package it can easily be upgraded even if you are located remotely with the help of internet.

10. Predictive dealers provide an added cost effective method of managing the client database by giving the user of the predictive system ability to rework your database on previous call results.

Don’t wait any longer to take advantage of this hot technology. Contact a member of the V1 VoIP dialer team today.

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