Category Archives: V1 VoIP features for call centers

V1 VoIP Termination for Call Centers and Contact Centers

v1 voip offers voip termination for call centers and contact centers with high levels of uptime, reliability and customer servicesThe amount of time a call center is up is vital to their business. At V1 VoIP we take great pride in our ability to deliver consistent VoIP services and solutions with results in this demanding environment.

V1 VoIP understands that operating in the contact center industry can be challenging because of the unique requirements associated with call campaigns and predictive dialers. Many carriers impose limitations concerning average call duration (ACD), average seizure rate (ASR) and calls per minute (CPM).

To address these issues, V1 VoIP has provisioned dedicated switching facilities to call center customers. These facilities have been engineered to process thousands of call attempts per second using a separate rate table that is composed of underlying carriers that have a higher tolerance for this type of traffic. We can also offer non-jurisdictional and blended/flat rate products upon request.

We currently support high-volume call center traffic to the USA, UK, China and Australia. Simply inform our support team of your needs after creating an account, and we will optimize your account for call center traffic. Our current rates for US dialer traffic can be downloaded from here.

V1 VoIP offers more than simple traffic routes. We also offer the following valuable services:

* Our pay-as-you-go model gives you top-tier quality with no volume commitments, complicated agreements or restrictive credit departments.
* Get access to all of the best VoIP carriers for A-Z termination with a single V1 account.
* Benefit from our large volume and purchasing power with low wholesale rates.
* Get trouble resolved fast with 24×7 Extreme Customer Care.
* Access your CDRs and failed call logs in REALTIME with our Customer Portal.
* Replenish your prepaid balance immediately using a credit card or Paypal account.
* Choose between Standard and Premium routes, each with a unique prefix.
* Deal with a company that values integrity and fair dealing.

Find out more about our Call Center and Contact Center solutions and services by contacting one of our V1 VoIP representatives. We can give you a free demo of our VoIP platform.

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V1 VoIP Wholesale Termination Services

With more than 150,000 rate centers in North America, V1 VoIP offers carrier-class wholesale SIP Termination services over our reliable and fully-redundant network. With V1 VoIP’s outbound service, which currently supports G.711 and G.729 codecs, allows you can be assured you are taking full advantage of the best available call quality.

To ensure both our call quality and reliability, V1 VoIP offers a carrier-grade switching platform. Our custom-built least cost routing engine enables us to route our numbers strategically, giving you the best possible pricing. At V1 VoIP, we find it imperative to create strategic relationships with top telecommunications carriers, leveraging our high-volume traffic to negotiate aggressive rates and pass on the savings to our resellers.

Dialer Termination
For call centers and predictive dialers, our dialer rate deck offers low rates for your short duration calls. We aggregate the top carriers in one competitive and easy to use product, in turn creating route diversity and the best call completion in the industry. If you operate a predictive dialer, call center, telemarketing, or mass communication company, look no further than V1 VoIP for all your wholesale termination needs.

To see a list of our wholesale termination rate decks, please contact a representative of V1 VoIP to wow you with our pricing.

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V1 VoIP Short Duration Calls and Auto Dialer Termination

V1 Voip short duration calls and auto dialer termination carrier traffic

Common problems facing call centers that deal with short duration calls come in the form of low quality, high prices, and bad answer seizure ratios (ASRs). Because of this, many VoIP carriers will shy away from call centers in need or short duration termination traffic. But not V1 VoIP!

V1 VoIP offers auto dialer and short duration termination at competitive prices to VoIP providers and resellers. V1 VoIP’s carrier services are backed by PortaOne and their powerful technology. V1 has built our services with them from the ground up to meet the demands of our providers and resellers, solving common dialer termination issues faced in the past.

With V1 VoIP providing short duration calls and auto dialer termination, call centers can easily handle the concurrent call capacity your company needs. This is due to our platform’s tailored high-performing switch and redundancy capabilities. At V1 VoIP, handling the high time of spontaneous calls per minute is our specialty.

V1 VoIP’s short term duration call and auto dialer termination features include:

* Full US and Canada footprint
* No Hidden Fees
* Free Test Account
* 4 Hour Start-Up Time
* Billing on LRN or DNIS
* 6/6 Billing
* Multiple Codecs Supported
* Free Test Account
* Around the Clock Support
* Billing on LRN
* Prepay or Post-pay
* Daily Reporting
* High ASRs
* No Software
* Low Prices
* Daily Stats
* Flexible
* Low PDD
* Daily CDRs
* High CPS
* Fast Interop

Do you need short duration call and auto dialer termination? Contact V1 VoIP today to resell this service or gain access to our services to fit your company needs.

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V1 VoIP Short Duration Dialer Termination

If you are looking for short duration dialer termination, V1 VoIP offers you a special pricing model for it. On the V1 VoIp segregated platform, we provide the highest quality USand Canada termination.

Many other providers find it difficult to provide short duration dialer termination traffic because of the large amount of costs needed to support that type of load given the low revenue per call. Dialer traffic has the ability to overload a network infrastructure due to the tendency for the traffic to be delivered in high volume calls per second with lower connection rates and short duration times. This ultimately results in the need for substantial hardware and connectivity infrastructure in order to accommodate such traffic. This is why many VoIP providers shy away from their customers when they need this.

V1 VoIP doesn’t have that problem.

V1 VoIP customers use auto dialers to take advantage of new technologies while simultaneously keeping costs low. If you want to have dialer traffic then take advantage of the V1 short duration termination service.

At V1 VoIP, we cater to all types of dialer traffic, including unlimited capacity. For answers to your questions about short duration dialer traffic and termination, contact a member of the V1 VoIP today.

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