Category Archives: V1 VoIP for businesses

Small Businesses and V1 VoIP DID Direct Inward Dialing

small businesses benefit from V1 VoIP DID direct inward dialing phone numbers

V1 VoIP’s Direct Inward Dialing offers small businesses with only a few emmployees cost-savings and convenience. With our state of the art technology, even a one person company can increase productivity, improve the level of communication with customers and between employees, as well as make sure that no business opportunities are lost because of busy phone lines.

What is a DID?
Direct Inward Dialing for the layman is a phone number. It’s the seven digit (in North America) phone number that you give out to friends, family, customers, clients, and other associates. For businesses, DID technology allows for multiple extensions on a customer’s private branch exchange (PBX) to be reached by individual outside numbers. One or more trunk lines are provided for connection to the customer’s PBX for the allocation of calls. The PBX receives calls through the trunks along with the dialed destination number, enabling it to forward the caller to the proper extension within the organization.

Here are a few of the reasons why small businesses love V1 VoIP Direct Inward Dialing:

1. Every employee or department gets their own phone number.
DIDs give provide an opportunity to allocate an individual number to every department or employee of your company, regardless of how many physical phone lines you have. This increases efficiency of communication with clients and partners, as well as between employees.

2. Bye bye operator
Inbound calls are handled automatically, so there is no need for a receptionist to sort them out and forward manually. It reduces the hold time and increases the number of successful connections.

3. Save money
As no physical phone lines have to be added to your existing ones, you can cut costs significantly. Want to find out the affordable rates we offer to our customers? Contact V1 VoIP right now to learn more.

4. Ability to handle a larger call volume
If you expect a larger number of inbound calls, then DID is your first choice. As all calls will be allocated straight to the corresponding extensions, your customers won’t have to hold. Hence, the ability to handle more calls in a shorter period of time.

DID phone numbers are an extremely affordable way to boost performance of your company in terms of telephone communications. Even if you are a small start up company, V1 VoIP’s DID technology can help you save money while you reach your goals. Contact us now to learn more about what we can do for small businesses.

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V1 VoIP Features Business Customers Love

V1 VoIP resellers are seeing a surge in small and medium size business customers now that high tech VoIP services and solutions have become affordable to the masses. Being able to make the sale means knowing your customer’s needs and wants and V1 VoIP services have the benefits and features that SMBs are actively looking for.

Here are some of the features that SMBs are loving from V1 VoIP resellers:

New Services
Business is about being competitive and getting an edge over a competitor. Think that V1 VoIP services can’t offer a business that? Think again! VoIP service and solutions offer efficiency and functionality which can of take a business to a new level. Rather than keeping customers on hold in silence, music on hold can keep them occupied with messages about new promotions, helpful information, and specials found on their website.

A La Carte Options
No two businesses are a like, even in the same field of profession, so why should VoIP services be the same? With a la carte options, a business can opt for the services and solutions they need and not worry about paying for those they will never use. It makes purchasing from a V1 VoIP reseller much more attractive.

Flexible Payment Plans
It all comes down to the bottom line. Some businesses will have the ability to handle an upfront contract for several years while others will choose to pay month to month. Having the flexibility to accommodate different billing styles will make customers happy will make them want to sign up.

Amazing Support
VoIP is a new way of the world for many business owners, so they will be looking for support when it comes to setting up and/or maintaining their new communications system. SMBs want to be able to immediately connect with someone who can support them when dealing with the technical aspects of VoIP, like setting up multiple telephone lines for a more efficient telephone system, and helping them understand what to do in case of a power outage.

If you are interested in reselling VoIP services and solutions to small and medium size business, or interested in learning about the latest items you can offer to your existing customers, contact V1 VoIP today. We would love to give you a free tour of all that we can provide your customers.

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V1 Virtual Numbers Save Money

Did you know that by aquiring V1 VoIP virtual numbers not only can you save money, but you can save your customers money as well? They can! Let V1 explain how.

A virtual number is a secondary number used to route calls to a business’ main phone system or auto-attendant. Virtual numbers are not physically attached to a system. Because of this, businesses can purchase virtual numbers in different area codes, giving them a larger point of presence and enabling long distance and call forwarding services without the hefty fees.

For businesses with V1 virtual phone numbers, when a customer calls the virtual business number, they will register dialing a local call. Because of this, businesses often obtain several virtual numbers to keep their customers from having to pay each time they get in-touch. The ability to add local numbers For businesses it can also help to accommodate growth.

V1 VoIP virtual number are also traceable! Now businesses can monitor the call-volume from certain areas, helping to determine the regions that require the most attention. For businesses with multiple main offices, virtual numbers also act as a way to unify departments. In this sense, not only do virtual numbers save your customers money, but they profit the business as well.

Perhaps the best part of virtual numbers may be discovered in conjunction with your VOIP system. V1 VoIP virtual numbers offer all the features businesses love amd need like text-to-voicemail, voice messaging and greetings, call screening, and call forwarding/routing. These will help catch calls any time of day, regardless of your location. If a V1 VoIP virtual number sounds right for your business, Contact us with the form below to choose a number from more than 70 countries.

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V1 VoIP Resellers Say Conference Calls Are Hot

For many years it was only been the big businesses who could afford to pay the costs for VoIP technology. But now that small and medium size businesses can afford this technology, V1 VoIP resellers report a drastic increase in SMBs signing up for VoIP services.

Conference calls are becoming more popular than ever as a way to do business. V1 VoIP resellers help businesses make conference calls and not just with audio services, but video too. Video conferencing and web conferencing allows a business to connect with others using V1 VoIP technology.

Conference call capability is a fantastic way for businesses to stay connected. By connected, this could mean with other office locations, mobile employees, new vendors, strategic partners and even customers. If a situation arises in which a business needs to call a meeting quickly, it can be done in a matter of minutes versus a number of hours. And not only can that conference meeting be held quickly, but you can now say goodbye to the extra monetary expenses of traveling, overnight stays, food and gas, as well as the expense of your time. Because after all, time is money.

Even more beneficial to businesses with conferencing capabilities is the power to record a call. Not sure what sales terms were settled on, now you have an audio and visual reminder of what those terms were. Need to recall how much that loan was for? Find out with the click of a button.

Today’s business world is highly competitive. V1 VoIP resellers know it is imperative that businesses take advantage of the power of VoIP technology which can keep them competitive and advance them to the next level. Business owners depend on V1 VoIP resellers for their VoIP-related knowledge and expertise. Don’t wait any longer to add VoIP conference capabilities to your service portfolio. Contact V1 VoIP today to get started reselling VoIP conference calls.

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