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FAQs Small Businesses Have for V1 VoIP Hosted Systems

Posted on: November 2, 2018

If you are a V1 VoIP reseller looking to add a hosted VoIP phone system to a SMB, there are a few questions you will more than likely get from a prospective customer. Knowing the answers to these FAQs might be the difference between making and losing the sale. Let’s look at them.

A hosted VoIP phone system is an IP-based phone system for businesses that is hosted by a service provider. Without running any on site equipment, businesses can connect phones to their hosted VoIP provider over the Internet and leverage business telephony features such as dialing the Public Switched Telephone Network (PSTN), extension dialing, auto attendants, voicemail-to-email, call routing rules, etc.

What’s Needed for a Hosted VoIP Phone System?
You need three things fora V1 VoIP hosted phone system: 1) internet, 2) a router and 3) an IP phone.

As VoIP accesses it’s service over the internet, that’s what you will need to be connected to for your phone. For multiple phones in an office location, you’ll need business-grade broadband with enough bandwidth. Offices leveraging hosted VoIP need business-grade routers. A residential router will not cut it, simply based on the amount of traffic it needs to handle. To use hosted VoIP, it’s best to used IP phones, meaning desk phones with Ethernet ports, or software phones. If you’re switching to hosted VoIP, and you plan to grow your business beyond just a few employees, we recommend you purchase IP phones. V1 VoIP recommends SIP phones.

Is Hosted VoIP Reliable? How is the Quality?
Most who ask this question have had a (bad) experience with a free VoIP service, such a Google Voice or Skype where you get what you pay for. Free VoIP services are engineered to minimize the provider’s costs, which can lead to oversubscribed networks and quality degradation. For hosted VoIP the answer is a YES! Hosted business VoIP services reliable and offer high-definition voice and other capabilities, such as deep data integrations and video conferencing.

Ok, I’m interested. But what about….?
Many prospective customers are brand new to VoIP, so they will have many of what we like to call the newb questions. Here are a list of just some of the ones our resellers are ready to answer:
1. Can I keep my phone number?
2. How many phones will I need?
3. Can I participate in conference calls?
4. Will I still have voice mail?
5. What features will I get?

V1 VoIP resellers are ready to answer any and all questions from their customers. And at V1 VoIP, we believe your success is what makes us a success so we arm you with the knowledge to make that sale. Contact V1 VoIP or sign up now for more information.

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