Did you read our previous post about amazing webphone features After you hit that up, we have five more amazing features that help businesses with their calling needs that webphones provide.
1. Call Transfering
A business-grade webphone can transfer a call to another extension, a ring group, or an outside line.
2. Three-Way Conferencing
Want to have a third person join the phone call? Not all webphones can do three way conferencing, which differs from a conference bridge or conference suite. 3-way conferencing is the ability to invite multiple callers to engage in a call with a single user, whereas a conference bridge is a separate extension that all callers dial in to join the call.
3. DTMF (Dialpad)
The dialpad is an important feature when dealing with phone menus or entering conference PINs. Many webphones feature a dialpad as the main interface for initiating calls, but others do away with it in favor of a more ‘modern’ look.
4. Video Calling
Do you love facetime? Then you will love the video calling feature which allows employees working remotely or in different offices to see each other in person using their computer’s webcam. A webphone app allows users to enable or disable their video feed at any time during the call and distinguish between these two types of calls in the user interface, and
5. Volume Control & Mute
When you are a mobile worker on the road, you can’t guarantee the background of your location. This is why volume control and mute functions are must-haves. When your background gets loud this feature allows you to stop sending your audio feed to the other callers on the line.
Webphone features don’t end here. These devices offer a wealth of features that can aid businesses in their day-to-day business dealings and make an office run more functionally as a result. To learn more about webphones and which one might be right for your company, contact V1 VoIP or sign up now today.