V1 VoIP explains what a hosted VoIP PBX system is why resellers will have customers who thank them for it:
Cloud Hosted PBX
The “Cloud” means that the resources, equipment, and technical expertise required for the technology to run are not kept at your location. Instead, the service is typically delivered to you via the Internet by V1 VoIP. V1 VoIP is responsible for monitoring and maintaining the service, taking on this responsibility so you can focus on running your business. We also usually employs enterprise-grade hardware and software, redundant equipment for fail-overs, and off-site co-location in order to ensure highly-reliable service.
Traditional phone systems have fixed provisioning at installation. Hosted phone systems give you room to grow with scalability. With a VoIP hosted Phone system the number of phones in your network isn’t restricted by switching equipment. Adding a new employee is only a matter of plugging the phone into your broadband connection and watching it boot. It connects via the Internet to your PBX in the cloud, and can be fully active with rich dial tone in just minutes.
Flexibility is the real attraction to hosted VoIP. You can also add new phones anywhere and connect seamlessly to the same phone network. Since the service is all managed via the Internet, there’s no limitation on the geographical layout of your V1 VoIP hosted system. You can have your main office in Atlanta, a remote office in Texas, and run your customer support out of San Diego, and all of these locations will operate effectively and efficiently through the same hosted VoIP phone system.
The flexibility of hosted VoIP paves the way for you to develop a strong, reliable telework program. Telecommuters can connect with your office via a VoIP phone at their home and your callers would never know the difference. Beyond simple connectivity, advanced VoIP solutions like V1 VoIP’s also offer a wide array of remote employee management tools, such as visual call reports with performance metrics and the ability to record and review live calls. These tools help you keep telecommuters on task, so you can enjoy the benefits of a telework program without worrying about productivity.
With a smart hosted V1 VoIP phone system, calls are not just going to give up and go to voicemail when you don’t answer at your office. Since the call is routing through us to you via the Internet, V1 VoIP’s phone system can automatically check the list of phone numbers you’ve provided online for your extension and keep hunting until the call lands on your cell phone. Or better, when you know you’re going to be out of the office for an extended period, you can easily have calls delivered straight to your cell. That means better connectivity while mobile resulting in fewer missed business opportunities.
Contact a member of the V1 VoIP team today to see a free demo of what a V1 VoIP cloud hosted phone system can do for you.