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Blog Posts

How Important is Billing to VoIP Resellers

Posted on: November 26, 2018

Making sure you bill your customers on time and correctly is one of the most important aspects of running your own successful VoIP business, but one you that you do not realize it’s importance until you are in it. As a V1 VoIP reseller, you have access to our powerful, proprietary billing platform, VoIP Portal. VoIP Portal gives you instant access to making changes, updating your clients, and provide proper billing so you can make the money you have earned. Here are a few ways that V1 VoIP can help make your billing a breeze.

Real-time
Your switching, billing, payments and your entire management style all needs work in synergy and in real-time. With VoIP Portal, real-time billing enables you to offer prepaid services via Calling Cards, a mobile smartphone app, WebRTC, and other popular calling methods. Whether you offer prepaid or postpaid services, you’ll need to provide real-time access to call detail records in web interfaces used by your customers, resellers and distributors. With one click you can quickly suspend calling for non-payment. A strong, successful VoIP business needs to move in real-time.

Promotions, Discounts, Subscriptions and More
Do you offer discounts to callers with high-call volume? Make a one time charge for a the IP Phones of a new Hosted PBX customer? Want to offer a promotion for new customer sign ups? How about a special for the holidays Whether you offer a range of flat-rate monthly subscriptions or a variety of pay-as-you go plans, you need the ability to implement the type of pricing you want, when you want it and the flexibility to quickly make changes as needed.

Multiple Payment Options
What do you do if one customer wants to prepay with a credit card and another wants to pay via Paypal at the end of a cycle? Many end users evaluate payment options before they make a purchase decision, so in today’s competitive VoIP market, if you fail to offer the payment options your customers want, your sales will suffer. VoIP Portal makes it easy to offer access to many leading credit and debit card processors.

Easy Integration
VoIP businesses often use one solution for switching, and another for billing. This often means importing and exporting call detail records from one system to another. Managing two disparate solutions adds complexities, potential incompatibilities, and increased risk of error. If you already have a switching solution, but need a billing solution too, V1 VoIP’s VoIP Portal is perfect for you. We will ensure that we have the experience and stability to meet your needs for the long term.

Private Label Reseller Network
As a private label V1 VoIP reseller, you not only sell to end users, but some also your own reseller business of distributors and sales agents. With VoIP Portal, you have access to an easy way to manage your multi-tiered sales channel to grow your sales, while freeing you up to manage other aspects of your business.

V1 VoIP’s VoIP Portal offers robust cloud-based billing and brandable VoIP services, with the billing and payment capabilities you need, without owning any special hardware or software. Contact V1 VoIP today to learn more and bill quickly and correctly.