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Blog Posts

SIP Trunking and V1 VoIP Softphones

Posted on: April 15, 2019

As a V1 VoIP reseller you might hearing a lot about VoIP softphones, but do you know what they actually are? VoIP softphones are a piece of software that is installed on your computer so that you can make and receive telephone calls on your workstation, computer, laptop or tablet device. Softphones can only work on systems and services that support SIP service and SIP Trunks.

Softphone Features

Ergonomic Freedom: Say goodbye to that stiff neck! Phone users no longer have to radle the phone handset between their shoulder and ear when typing and talking.

Freedom of Movement: A softphone allows the user to move around their office and frees up both hands for handling paperwork, retrieving information, and other multi-tasking activities.

High Quality Phone Calls: Most softphones comply with the wideband standard, which means that you’ll experience better sounding telephone calls than on your old desk phone.

Dialing From Your Computer: Many softphones can dial numbers from Outlook or other applications. This ability to click-and-dial is a time saver, especially for those people who make high volumes of outbound calls.

Instant Messaging: There are softphones on the market that have built-in chat capabilities. It’s nice to have your phone and chat converged into one interface.

Lower Cost: A business telephone costs between $100 and $750. Softphone costs range from free to a high end of $50. While the cost of a headset must be factored into the equation, the overall cost compares very favorably to the desk phone. On an ongoing basis the cost for softphones is equally low as softphones don’t break.

Have questions about softphones? Which ones are best? Which ones will integrate seamlessly with SIP Trunks? Contact V1 VoIP with your softphone questions now.

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