Tag Archives: cloud hosted voip

Start a Hosted PBX Business with V1 VoIP

Business customers are demanding more flexibility, features and control than legacy telecom service providers can provide. Because of this V1 VoIP’s Hosted PBX is one of the fastest growing telecom opportunities worldwide. With our state-of-the-art, cloud-based services, starting a Hosted PBX business has never been easier or more profitable.

Here is the V1 VoIP guide to how you can launch your own hosted PHX reseller business.

Reliable Services
If a business loses their phone service, they are in trouble. Uptime and performance is crucial to retaining lucrative business customers. Just as they turn to you for reliability and uptime, you need to make sure your own technology offers the performance and peace of mind you can count on.

Billing<\b>
Your billing will impact what types of offers you can provide to customers. Some customers will need basic features, while some will require premium ones. Some will want calling plans, volume discounts and promotions to fit the international locations they frequently call. V1 VoIP offers a flexible billing system is truly a competitive advantage in today’s Hosted PBX market.

Features! Features! Features!<\b>
1. Call routing capabilities
2. Virtual receptionists
3. Mobile Routing
4. Auto Attendant
5. Dial by Name Directory
6. Fax to Email
And many, many more!

Whether your Hosted PBX business is already well-established, or just starting out V1 VoIP can help you grow your business. We provide a cloud-based switching and billing solution enabling you to easily start a scalable, profitable Hosted PBX business from the same platform you use to run other key areas of your business.

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The Hottest V1 VoIP Enhanced PBX Features

V1 VoIP offers new enhanced PBX with a suite of features our private label resellers offer businesses these are the hottest cloud PBX featuresV1 VoIP has launched a new, enhanced PBX suite of services to our private label resellers. Our resellers say their business customers are signing up fast thanks to the cloud PBX features. These features include saving their clients money, offering a more streamlined way to do business, allowing for a fully mobile workforce, all which give them the ability to hire more employees.

Here are some of the features that V1 VoIP enhanced PBX offers:

Find Me
Setup a personal assistant to “find you” at up to five Locations. This feature is configured per extension, and offers an extensive number of options to route calls once they have reached the given extension Callers are asked to “announce themselves”, and are offered the option between locations to try the next location, or to leave a message.

Conference Bridge
Multiple on-site and outside callers can simultaneously participate in password protected conference calls. Callers can be assigned talk-listen or listen only access.

No Answer Call Forwarding
Automatically forwards your calls to an extension, group, or phone number when you do not answer your phone.

Call Queue: Call queues route calls in a first-in-first-out manner to the appropriate extension or group. These extensions can be agents logged into the system. Call Queues are commonly used with an ACD, where the callers hear a welcome message such as “thank you for calling, all available agents are busy, you are Xth caller. Estimated wait time is X minutes. Please hold for the next available agent, or press N to leave a message”. When the call is ready to be routed, the ACD handles the routing rules.

Do-not-disturb (DND)
A device or SoftPhone feature that simulates a phone being off-hook, sending calls received directly into voicemail, which can helps during off hours like weekends or holidays.

Custom Music On Hold Music
So much more than just music, this feature allows a customer to provide messages about promotions, direct callers to their website, and give information they might be looking for all while they wait, which can be easily uploaded through our VoIP Portal.

Our enhanced PBX is not limited to these features, it also includes call routing, call detail records, automatic call distribution, call forwarding and so many more. Contact V1 VoIP now to get a full list of our enhanced PBX features and start reselling it so you can make money.

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Complete Service and Solution Portfolio for V1 VoIP Resellers

resell a diversified portfolio of V1 VoIP products and cloud hosted  services and solutionsThe best way to make money as a VoIP reseller is to offer your clients the services and solutions they need. As a V1 VoIP reseller, you will never have to say to a customer, ‘sorry I don’t offer that’, because V1 VoIP provides our resellers with a complete and diversified portfolio of services, solutions and products.

This provides V1 VoIP resellers the option to resell one product or opt for the complete menu of items including PBX, SIP and VoIP packages, and all of them can even be white-labeled and fully branded.

V1 VoIP resellers have customers that are completely diverse both in their nature and in their needs. From law firms to medical practices to enterprise call centers and real estate professionals to small businesses with two employees, reseller customers cover every type of professional environment. Along with the differences in the type of customer, all of their needs are different as well. Some require termination service only while others are looking for toll free DIDs and still others require multiple solutions from cloud hosted PBX to SIP.

Because V1 VoIP resellers are armed with every solution and service that V1 offers, they never need to say no to a client. As a result, every communication need of their customers can be met as V1 VoIP and our resellers provide them with a one-stop shop place for all their needs.

V1 offers a start of the art feature set, but because it is hosted it is upgraded with new features as they arrive. This means your customers constantly get new features added to their phone systems and you constantly get new features to differentiate your offering in the market place.

Don’t wait to offer your customers a complete portfolio of solutions and services. Contact a member of the V1 VoIP team today to find out how we can add to your portfolio of reseller offerings.

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V1 VoIP: 2016 Hosted Communications Expenses

V1 VoIP saves businesses money on communication expenses with cloud hosted services and solutionsSaving time and money is top of mind for any business looking to revamp their communications plan. The start of of a new year is a great time to assess where your business is at as you start setting 2016 goals, but also to take a look at and eliminate excessive communication expenses and unnecessary equipment. This is where V1 VoIP comes in.

Regardless of what business you are in, there are ways to cut costs. Communications will always be a necessary part of a business and depending upon the type a vital one. Businesses shouldn’t have to sacrifice the quality of their communications or be stuck with old, static time division multiplex services to reduce spending. V1 VoIP offers a flexible, next-generation service that can bring together mobility features, the Internet and powerful cloud-based voice communications.

The ease of use and hassle-free maintenance of V1 VoIP’s hosted VoIP solution backed by budget-friendly pricing can revitalize your business communications for the year ahead. Because of the nature of the cloud, services can scale to fit business needs, growth or changes in strategy. Thanks to V1 VoIP’s cloud based services, business communications solutions no longer require expensive room-based equipment and lengthy deployment.

By contact V1 VoIP for information about our cloud hosted services and solutions, businesses can prosper from the following features in the coming year:

Reduce ongoing costs
In any business, it will come down to the bottom line. Businesses that switch to V1 VoIP hosted services save up to 60 percent on average of the costs associated with traditional landline phone services. Businesses that deploy a hosted V1 VoIP solution take the first step toward having a single, IP-based network, rather than separate, costly voice and data networks for enterprise communications. Local, long distance and broadband Internet services are converged into a single pipeline with dynamic bandwidth allocation to make communications simple, efficient and streamlined.

Save time and resources
When it comes to spending money on outdated landline service, your wallet will feel it when it comes to maintenance. Would you be surprised to learn that companies dedicate nearly 70% of their IT budgets to maintain, update and upgrade their technology infrastructures? This expense can be completely avoided with V1 VoIP’s hosted services. By utilizing V1 VoIP’s state of the art hosted solutions, your communications are up and running easily, as well as managed and maintained with efficiency. Our support specialists are always available to update features as well as assist your with any troubles rapid deployment. Now your IT staff can spend their time with more pressing tech issues.

V1 VoIP offers hosted PBX services delivering superior quality, reliable voice to give your business a competitive edge. Business taht make the switch to V1 VoIP state of the art cloud hosted, flexible solutions enjoy better business continuity, improved productivity, cost savings and revenue enhancement.

Contact V1 VoIP today to learn how we can save you money and enhance your communications in the new year.

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Cliffs Notes for V1 VoIP Cloud Based PBX Resellers

V1 VoIP offers a cliff notes guide to cloud based PBX resellers services solutionsV1 VoIP cloud hosted PBX resellers offer small and medium-sized businesses an affordable way to outsource their communication services. Being one of our cloud PBX resellers means not needing the start-up costs necessary and instead you get to focus on how you can provide your customers with the best services possible so they can start utilizing the many benefits that a cloud PBX system can offer them.

Whether a business is looking to change their landline to the latest in cloud PBX technology, or simply looking to upgrade their current and most likely outdated system so they can receive more benefits, V1 VoIP can help you. Our resellers know that utilizing the cloud and all its many benefits is the way to go. Plus switching to cloud based services is going to save money, which is one of the major incentives for a business deciding to update their current telephone technologies.

V1 VoIP answers all the questions our resellers have about offering cloud-hosted PBX services so you can add them to your reseller portfolio. At V1 VoIP, it’s our job to be knowledgeable in all things cloud PBX-related, so we can train you properly and your customers will see you as informed.

Here is the V1 VoIP Cliff’s Notes for being a cloud based PBX reseller.

1. The cloud will save customers money
It always comes down to money. Customers are going to want to know how much money they’re going to save by making this big switch with you. The answer will depend on the size of the company, but a rough estimate is about $20 a month or about $250 a year for a small company.

2. How does the cloud work?
Cloud computing technology is dependent on the internet so you must have an internet connection for it to work. Instead of data being stored on a piece of hardware, it’s stored in a virtual ‘cloud’ that floats around in space holding onto its bits of data.

3. Ok, so what Does PBX mean and what does it do?
PBX stands for Public Branch Exchange, and refers to the technology utilized to route the phone calls. PBX units were previously quite standard, as well as bulky in size, but were required for any medium or large-sized companies that used this technology. With cloud services, it has become usable for even small companies without taking up the space.

4. So I will save money, but why else should I use it?
Yes, saving money is the number one benefit of cloud-based PBX, but it offers companies so much more. One of the greatest benefits it affords is flexibility. Cloud PBX systems can expand when the business needs it without a lot of complications, as well as the fact that there’s more office space due to this being a wireless system are also two more big advantages.

5. My employees are mobile. What about them?
Of course they can! Using a cloud PBX system means employees can make their business calls from anywhere. Calls can also be easily routed from the office to an employee’s personal phone, which means that they don’t have to miss any more phone calls or potential opportunities.

Modern technology is once again changing how we communicate, making it so that businesses have more choices than using landlines for their voice communications these days. If you have been looking to add cloud-based PBX services to your reseller portfolio, contact V1 VoIP today to learn more about how your customers can benefit from this technology.

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V1 VoIP Cloud Hosted PBX Features – Do Not Disturb

V1 VoIP cloud hosted PBX features do not disturbV1 VoIP offers a wealth of advanced cloud hosted PBX features to our resellers. Business establishments of all sizes will easily maintain uninterrupted communication and deliver quality customer support. Increase your profits by offering your customers V1 VoIP hosted PBX phone systems, which come with state-of-the-art communication features including the sophisticated Do Not Disturb service.

V1 Cloud Hosted Hosted PBX Hot Feature: Do not Disturb

The V1 VoIP PBX provides cloud hosted PBX VOIP services with features like the popularly requested Do Not Disturb (DND). DND is a great feature for those who do not want to be disturbed by phone calls at particular times. While you are in the shower or having a snack break or just want a break from the usual hectic routine sparing sometime for yourself, you can choose not to receive any calls, anytime you want and for as long as you want.

Receive calls when you want
Just because you are in a meeting with a client or went out for lunch, doesn’t mean you have to miss out on important calls. With V1 VoIP’s Hosted PBX’s Do Not Disturb feature your calls will automatically go to voicemail, where your callers can leave a message that can be retrieved whenever you want.

Let others pick your call if you want
It’s not necessary that if you have enabled Do Not Disturb service, then the calls have to go to the voicemail. You can configure a ringing sequence, so in case you are temporarily unavailable to attend those incoming calls your partner or the next available person can answer them for you. For a shared line our Small Business PBX DND service will only stop calls from coming to your phone. Rest of the lines will remain unaffected.

Let your Special ones reach you
In case you have enabled Do Not Disturb feature with your Hosted PBX while you are engaged in an important task, you can let some special people to still be able to call you. It can be your family, close friends or your boss. With a Unique 4 digit pass code these important people can reach you by bypassing the DND, while for the rest of the callers this feature will remain unaffected.

V1 Voip cloud hosted PBX’s Do Not Disturb feature stops all incoming calls from reaching you as long as the DND feature is activated. Let us help you determine when you want to receive phone calls. Contact a member of the V1 VoIP cloud hosted PBX team today so we can tell you about some of the other amazing features and give you a free demo of our system.

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V1 VoIP Resellers Offer Cloud Services to Businesses

V1 VoIP resellers see businesses switching to cloud hosted based VoIP services for communicationsBeing a professional V1 VoIP reseller means that it’s your job to inform these business owners on VoIP technology. This way they can have essential information they need so that they can now make the best communication decisions for their particular type of company. As more businesses continue to update their landline communication system to one that can now support VoIP technology, they’re learning how many different communication options are now available to them.

Efficient telecommunication is so critical in today’s business world, and many of these business owners are turning to V1 VoIP resellers for communication options that could be a benefit to their business. Whether it is increasing productivity or simply saving money once they update their platform, businesses are finding that now is the time to make the switch to more advanced technology.

And the first thing V1 VoIP resellers report they ask about is the cloud.

Simply put, VoIP cloud based technology gives businesses an edge in the communication department. In today’s economy, businesses not only allow employees to work remotely, but encourage it. Hosted cloud based services give them the ability to have an army of mobile workers, while other cloud hosted services like SIP trunking provide the flexibility needed for scalability.

When a V1 VoIP reseller incorporates cloud services into their portfolio of services and solutions offered, existing customers don’t need to look elsewhere when they’re ready to add cloud communication services into their business platform.

Don’t wait any longer to offer your existing business clients the chance to move to cloud-hosted VoIP technology. Resellers, contact a member of the V1 VoIP team today to learn about our complete suite of cloud hosted VoIP services and solutions you can offer to your clients.

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Most Requested V1 VoIP Hosted PBX Features

V1 VoIP offers cloud hosted PBX with a suite of features our private label resellers offer businesses these are the most requested featuresPrivate label V1 VoIP resellers say that businesses are loving our cloud hosted PBX because of the suite of features it provides. From making their companies more streamlined to offering ways to save money so they can hire more employees, cloud hosted PBX offers dozens of features for businesses in all genres.

Here are some of the features that V1 VoIP cloud hosted PBX offers:

Automatic Call Distribution (ACD): Used to route calls in a call center environment to the appropriate agents, based on factors such as time availability, behavior, and priority levels.

Call Queue: Call queues route calls in a first-in-first-out manner to the appropriate extension or group. These extensions can be agents logged into the system. Call Queues are commonly used with an ACD, where the callers hear a welcome message such as “thank you for calling, all available agents are busy, you are Xth caller. Estimated wait time is X minutes. Please hold for the next available agent, or press N to leave a message”. When the call is ready to be routed, the ACD handles the routing rules.

Call Forwarding: Forward calls via the Portal, or via your device or SoftPhone. Calls may be forwarded to any extension or phone number. Device or SoftPhone forwarding functionality may vary by manufacturer.

Find Me ( Digital Assistant) Setup a personal assistant to “find you” at up to five(5) Locations. This feature is configured per extension, and offers an extensive number of options to route calls once they have reached the given extension Callers are asked to “announce themselves”, and are offered the option between locations to try the next location, or to leave a message.

No Answer Call Forwarding Automatically forwards your calls to an extension, group, or phone number when you do not answer your phone.

Call routing based on business hours, after hours & holiday hours Allows routing decisions based on time and date. Multiple schedules can be configured, as in the case of departments with different hours of operation.

Do-not-disturb (DND) A device or SoftPhone feature that simulates a phone being off-hook, sending calls received directly into voicemail. Other routing options are also available.

Conference Bridge Multiple on-site and outside callers can simultaneously participate in password protected conference calls. Callers can be assigned talk-listen or listen only access.

Custom Music On Hold Music provided by Customer, and uploaded through the Customer Portal

Call Detail Records Real-time call logging is available via the portal. From, to, call duration, date and time, and call type (International, On-Net, etc). In addition, frequently called numbers can ‘tagged’ with text descriptions for legibility.

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Hosted V1 VoIP Phone Systems: Your PBX in the Cloud

V1 VoIP explains what a hosted VoIP PBX system is why resellers will have customers who thank them for it:

hosted V1 voip phone systems pbx in the cloudCloud Hosted PBX
The “Cloud” means that the resources, equipment, and technical expertise required for the technology to run are not kept at your location. Instead, the service is typically delivered to you via the Internet by V1 VoIP. V1 VoIP is responsible for monitoring and maintaining the service, taking on this responsibility so you can focus on running your business. We also usually employs enterprise-grade hardware and software, redundant equipment for fail-overs, and off-site co-location in order to ensure highly-reliable service.

Scalability
Traditional phone systems have fixed provisioning at installation. Hosted phone systems give you room to grow with scalability. With a VoIP hosted Phone system the number of phones in your network isn’t restricted by switching equipment. Adding a new employee is only a matter of plugging the phone into your broadband connection and watching it boot. It connects via the Internet to your PBX in the cloud, and can be fully active with rich dial tone in just minutes.

Flexibility
Flexibility is the real attraction to hosted VoIP. You can also add new phones anywhere and connect seamlessly to the same phone network. Since the service is all managed via the Internet, there’s no limitation on the geographical layout of your V1 VoIP hosted system. You can have your main office in Atlanta, a remote office in Texas, and run your customer support out of San Diego, and all of these locations will operate effectively and efficiently through the same hosted VoIP phone system.

The flexibility of hosted VoIP paves the way for you to develop a strong, reliable telework program. Telecommuters can connect with your office via a VoIP phone at their home and your callers would never know the difference. Beyond simple connectivity, advanced VoIP solutions like V1 VoIP’s also offer a wide array of remote employee management tools, such as visual call reports with performance metrics and the ability to record and review live calls. These tools help you keep telecommuters on task, so you can enjoy the benefits of a telework program without worrying about productivity.

Mobility
With a smart hosted V1 VoIP phone system, calls are not just going to give up and go to voicemail when you don’t answer at your office. Since the call is routing through us to you via the Internet, V1 VoIP’s phone system can automatically check the list of phone numbers you’ve provided online for your extension and keep hunting until the call lands on your cell phone. Or better, when you know you’re going to be out of the office for an extended period, you can easily have calls delivered straight to your cell. That means better connectivity while mobile resulting in fewer missed business opportunities.

Contact a member of the V1 VoIP team today to see a free demo of what a V1 VoIP cloud hosted phone system can do for you.

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Sales Tips for V1 VoIP Cloud Based PBX Resellers

V1 VoIP offers sales tips for our cloud based PBX resellers services solutions

Being one of V1 VoIP’s cloud PBX resellers means not needing the start-up costs necessary and instead you get to focus on how you can provide your customers with the best services possible so they can start utilizing the many benefits that a cloud PBX system can offer them. V1 VoIP cloud hosted PBX resellers offer small and medium-sized businesses an affordable way to outsource their communication services.

At V1 VoIP, it’s our job to be knowledgeable in all things cloud PBX-related, so we can train you properly and your customers will see you as informed. Here are key notes to tell your potential customers about V1 VoIP cloud based PBX:

1. The cloud will save your customers money
It always comes down to money. Customers are going to want to know how much money they’re going to save by making this big switch with you. The answer will depend on the size of the company, but a rough estimate is about $20 a month or about $250 a year for a small company.

2. How does the cloud work?
Instead of data being stored on a piece of hardware, it’s stored in a virtual ‘cloud’ that floats around in space holding onto its bits of data.

3. What does PBX mean and what does it do?
PBX stands for Public Branch Exchange, and refers to the technology utilized to route the phone calls. PBX units were previously quite standard, as well as bulky in size, but were required for any medium or large-sized companies that used this technology. With cloud services, it has become usable for even small companies without taking up the space.

4. Why else should I use it?
Saving money is the number one benefit of cloud-based PBX, but it offers companies so much more. One of the greatest benefits it affords is flexibility, expanding when the business needs it without a lot of complications.

5.What about mobile employees?
Using a cloud PBX system means employees can make their business calls from anywhere, even remotely. Calls can also be easily routed from the office to an employee’s personal phone, which means that they don’t have to miss any more phone calls or potential opportunities.

V1 VoIP answers all the questions our resellers have about offering cloud-hosted PBX services so you can add them to your reseller portfolio. If you have been looking to add cloud-based PBX services to your reseller portfolio, contact V1 VoIP today to learn more about how your customers can benefit from this technology.

By checking this box, I agree to V1 VoIP's Terms and Conditions