If you are reselling cloud services in the VoIP industry, there’s a good chance that your customers will be talking about the fears they have from misunderstood security concerns. Here, V1 VoIP explains what the Cloud means, how it is used in VoIP services and solutions and how to address your customers’ concerns.
“The Cloud” simply means a virtual space to store your data. Think of it as a virtual hard drive for storing files which can be accessed from anywhere as long as you have access to the internet. Because this information is stored virtually, there’s a concern to how safe this information is when it’s stored in the Cloud. Security-related issues are always a top concern for businesses when it comes to signing up for new VoIP technology. So let’s address those security myths with realities.
Businesses of all types and sizes are looking to use the Cloud to manage their everyday operations because they want to take advantage of this new, inexpensive technology, and use it with a goal of helping their business run much more efficiently.
All potential customers are going to want to know if your security standards are appropriate. As more resellers are choosing to sell cloud VoIP services, potential clients are going to want to know how much data you will be storing for them, and how much this will cost. They will want to know if your data is encrypted when it’s being uploaded, downloaded or stored in the cloud. Because some cloud folders are shared, potential customers want to understand the details of how this works. Lastly, potential customers want to know what their options are if the Cloud is hacked into or any data is lost.
As long as you’re prepared to offer your potential customers the information they want and need to make a smart purchasing decision, you’re going to end up at the top their list. Contact a member of the V1 VoIP team today with any other cloud security issues you are having.