Tag Archives: hosted pbx features

V1 VoIP Hosted PBX Feature Conference Bridges

V1 VoIP explains the popular hosted PBX feature conference bridges and virtual meeting roomV1 VoIP’s hosted PBX platform is feature rich and one of the most powerful features that resellers ask about is the conference bridge. The conference bridge is what makes employees connecting on a conference call using your own VoIP system possible.

More and more small businesses have employees that work from home or on the road, while others stay in the office. Conference bridges is the ideal way to bring everyone together utilizing your cloud hosted PBX system.

If you need a secure conference call solution, V1 VoIP can make that possible with meetings between multiple colleagues or business patterns. All you need to do is utilize V1 VoIP’s secure conference bridge to create a password protected, secure call for the attendees of the call.

There’s no need to obtain a new, dedicated DID for the conference bridge as you will use the same phone number. Your meeting attendees will always know which number to use to reach the conference call, plus you can change the password as often as you want or need.

Whether your business is big or small, V1 makes state of the art features like our conference bridge available to everyone. It’s free for internal usage, and is a great way to connect employees who work from different locations.

If you would like to know more information about how conference bridges can help your company, as well as other great features of V1 VoIP’s cloud hosted PBX, please contact a member of our team today to show you how you can grow your business with our solutions.

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V1 VoIP Do Not Disturb Increases Reseller Business

V1 VoIP cloud hosted PBX suite of features including do not disturb

V1 VoIP Hosted PBX: Do not Disturb

The V1 PBX provides cloud hosted PBX VoIP services with features resellers can market to their business customers such as Do Not Disturb (DND). Whether you are in the shower or having a snack break or just want a break from the usual hectic routine to carve out some time for yourself, you can choose not to receive any calls, anytime you want and for as long as you want.

Exceptions to the Rule
In case you have enabled Do Not Disturb feature with your Hosted PBX while you are engaged in an important task, you can let some special people to still be able to call you. Imagine life with a newborn baby and the only one whose call will ring is your spouse, it can be that easy. With a Unique 4 digit pass code these important people can reach you by bypassing the DND, while for the rest of the callers this feature will remain unaffected.

Voicemail Remains Open
Just because you went to lunch or were out of the office for a meeting, doesn’t mean you have to miss out on important calls. With the V1 VoIP Hosted PBX’s Do Not Disturb feature your calls will automatically go to voicemail, where your callers can leave a message that can be retrieved whenever you want.

Set a Ringing Sequence
Just because DND is set doesn’t mean another person is can’t retrieve the call. When a ringing sequence is configured, if you have DND enabled then someone else can get the call for you. For a shared line our Small Business PBX DND service will only stop calls from coming to your phone while the remaining lines will remain unaffected.

V1 Voip PBX Do Not Disturb stops all incoming calls from reaching you as long as the DND feature is activated. In case of Hosted PBX Systems the Do Not Disturb feature, blocks the calls from ringing your phone. All calls are directly sent to voicemail. The DND service if activated, will only work for your phone. The rest of the phones connected to the same line will remain unaffected. If you want, you can let e few important callers to reach you even when DND has been activated. For this a special 4 digit pass code is provided.

Increase your profits by offering your customers V1 VoIP hosted PBX phone systems with a wealth of advanced hosted PBX features. Contact us now to offer the Do Not Disturb hosted PBX feature by V1 VoIP!

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V1 VoIP Conference Bridges are Popular PBX Feature

V1 VoIP conference bridge allows conference calls with up to 30 different participants as amazing hosted PBX featureWhen dealing with business customers, resellers know they need conference call capabilities. The best way to provide these services is with conference bridges, a key feature of V1 VoIP hosted PBX services. With V1 VoIP’s conference bridge you can conduct a conference call for up to 30 different participants. Our conference bridge is easy-to-configure and has a dedicated number that is password protected.

A conference call is a call between three or more callers. But with the more callers you have, the more complicated it gets. A conference bridge can refer to the software, hardware, and/or the phone number used to make a large conference call. A conference bridge allows for all parties involved to connect. Whether your business is large or small, a conference bridge is a useful tool to help your business collaborate and communicate.

V1 VoIP Conference Bridge features include the following benefits:
* V1 VoIP allows you to set up conference bridges easily and quickly.
* Conduct sales training, customer training, business meetings and other type of large conference calls using your V1 VoIP PBX without needing a third-party conferencing system.
* Got a large group? V1 VoIP can host up to 30 participants at one time.
* feel safe with password protection which can easily be changed when you need to.

Don’t wait any longer to give you customers the ability to do a conference bridge with up to 30 participants. Contact a member of the V1 VoIP team today.

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The Hottest V1 VoIP Enhanced PBX Features

V1 VoIP offers new enhanced PBX with a suite of features our private label resellers offer businesses these are the hottest cloud PBX featuresV1 VoIP has launched a new, enhanced PBX suite of services to our private label resellers. Our resellers say their business customers are signing up fast thanks to the cloud PBX features. These features include saving their clients money, offering a more streamlined way to do business, allowing for a fully mobile workforce, all which give them the ability to hire more employees.

Here are some of the features that V1 VoIP enhanced PBX offers:

Find Me
Setup a personal assistant to “find you” at up to five Locations. This feature is configured per extension, and offers an extensive number of options to route calls once they have reached the given extension Callers are asked to “announce themselves”, and are offered the option between locations to try the next location, or to leave a message.

Conference Bridge
Multiple on-site and outside callers can simultaneously participate in password protected conference calls. Callers can be assigned talk-listen or listen only access.

No Answer Call Forwarding
Automatically forwards your calls to an extension, group, or phone number when you do not answer your phone.

Call Queue: Call queues route calls in a first-in-first-out manner to the appropriate extension or group. These extensions can be agents logged into the system. Call Queues are commonly used with an ACD, where the callers hear a welcome message such as “thank you for calling, all available agents are busy, you are Xth caller. Estimated wait time is X minutes. Please hold for the next available agent, or press N to leave a message”. When the call is ready to be routed, the ACD handles the routing rules.

Do-not-disturb (DND)
A device or SoftPhone feature that simulates a phone being off-hook, sending calls received directly into voicemail, which can helps during off hours like weekends or holidays.

Custom Music On Hold Music
So much more than just music, this feature allows a customer to provide messages about promotions, direct callers to their website, and give information they might be looking for all while they wait, which can be easily uploaded through our VoIP Portal.

Our enhanced PBX is not limited to these features, it also includes call routing, call detail records, automatic call distribution, call forwarding and so many more. Contact V1 VoIP now to get a full list of our enhanced PBX features and start reselling it so you can make money.

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No More Busy Signals with V1 VoIP Business Phone Features

V1 VoIP business solutions offer features replace the awful busy signal with smarter and more beneficial business features. V1 VoIP resellers see their prospective business customers jump at the idea of having their clients never hear a busy signal again. This way you can expedite the waiting process and enhance the calling experience as customers wait for a representative. This allows your business to minimize dropped calls and keep callers engaged, even if nobody is currently available to answer the phone.

Ring Groups
Ring groups diminish waiting times for customers by notifying more people of incoming calls. By utilizing ring groups, a caller will ring multiple employees simultaneously so their call will be answered sooner. Perhaps someone is busy on a call, but other members of the department are available to take it. Ring groups enable these team-wide calling strategies. Ring groups direct calls to multiple people rather than a single phone. This setup ensures that calls are answered not based on any single employee’s availability, but rather on the availability of the group. In a hunt group, members are called in a specified order, with each caller given a set window of time to answer the call before it moves on to the next phone.

Music on Hold
A study was recently conducted saying customers left on hold for 30 seconds without any music thought the wait was 90 seconds long, while customers who listened to music for the same duration thought the wait was only 15 seconds long. The conclusions are clear: if you place customers on hold, it’s much more enticing to play music in the background. But music on hold can also mean incorporating a custom message to offer information about your product or service while you have callers on the line.

Call Queues
Queues eliminate the need for a receptionist to route calls, saving your business money, and preventing human error from losing track of what call came in first. Call queues are configured to automatically distribute calls so that the caller who has waited the longest is matched with the next agent who becomes available. This matches callers with agents in the most efficient manner possible, thus minimizing wait times. Queues can also have rules such as maximum wait time, so during busy hours, callers are immediately routed to a voicemail box or secondary line, instead of being put on hold indefinitely.

The worst part of a caller getting a busy signal is the idea that you’re “unavailable” to the customer. In a world of social media, email, and video calls, the busy signal is not just an annoying beeping noise. It’s essentially a dead end for customers, and an invitation for them to contact one of your competitors. Contact V1 VoIP or sign up now so that your customers never hear a busy signal again.

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Top V1 VoIP Hosted PBX Features

The last time you called a business, were you greeted by a recording with menu options? Could you dial a direct extension? Did you listen to music while on hold? Consumers are used to navigating automated phone menus to get to their desired destination. They are familiar with using a touch keypad, leaving voicemail messages, and waiting on hold. Giving callers anything less might cause them to second-guess your business.

The fact that these experiences are expected by consumers is a sign that your organization should adopt a cloud phone system. Hosted PBX features can save a business time and money. There are dozens of hosted V1 VoIP features that businesses rely on daily. Here are some of the most popular ones our V1 VoIP resellers say their business customers love!

E911 (911 Emergency Dialing)
The last thing a company should worry about is that the work phone is not capable of getting help during an emergency.

Voicemail Box
Hosted phone systems have made it easier to manage voicemail messages. Web portals for users to access their voicemail box online and listen to recordings, view information about the call, and delete old messages.

Music on Hold Channel
Waiting on hold is not exactly the best experience, giving callers to something other than white noise to listen to is an opportunity to boost their mood, promote ongoing offers, or simply provide a distraction. Many V1 VoIP resellers report their business customers customize the audio to a specific playlist or recording that matches their brand.

Conference Bridge
A conference bridge allows multiple people to participate in a group call with up to 10-15 parties able to join simultaneously. With free internal calling, minutes on these calls don’t cost your company any money, and allow for increased collaboration and communication among teams.

Attendant Menu
An attendant menu, or phone menu, helps play the role of receptionist and offers the ability to play key pieces of information to callers. It also frees up your phone lines and lets the caller transfer themself to the appropriate destination on their own.

Enhanced Queue
Queues are a way of routing incoming calls so that they are distributed among a team of agents based on availability. Rather than ringing all phones simultaneously or moving down a list, each call is paired with the next available person.

Ring Group
A group allows multiple users to answer calls to a single line or extension. Ring group strategies include simultaneous ring, where the call rings everyone in the group until someone picks up, and hunt group, where the call rings each phone for a set amount of time in an preset order until someone picks up.

V1 VoIP’s hosted PBX features save a business time and money and also portray a sense of professionalism and keeping up with the times. Contact us now for more information.

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VoIP Resellers Love V1 Hosted PBX Phone Systems

voip resellers love offering V1 hosted PBX phone systems to their portfolio services solutionsWhen you become a V1 VoIP reseller, you have access to the most advanced and fully featured hosted PBX phone system in the VoIP industry. By reselling V1 VoIP hosted services, solutions and phone systems, you will save money and enable you to focus on your business, not your business phone system.

V1 VoIP’s hosted PBX is a complete phone system that includes business VoIP phones and inbound and outbound calling, or keep your existing phones and use our reliable, professional, and fully featured virtual PBX to route callers and handle voicemail. You can blend your usage and do both.

When you resell a V1 hosted PBX, you not only are offering our award-winning business service and features, you also showcase a secure telecommunication network, with call quality and VoIP quality that are unsurpassed.

V1 VoIP secures our network as thoroughly as our data center. No back doors, no loopholes, and no system processes that work around the network – everything is subject to our full security measures. At V1, the PBX philosophy is that the customer calls comes first, then the web interface that controls the phone system comes second. Because of this, V1 VoIP PBX split apart all networks and components such that if one portion of the local or toll-free network fails, it will not affect the other. A web failure will not affect calls. If calls are being placed to VoIP phones or soft phones, it is vulnerable to access through the internet, something copper wire calls are immune to. Being aware of this, we have secured our VoIP calls with the same measures we use for every piece of data we transfer.

V1 Hosted PBX Features Include:

* Inbound Call Routing
* IVR (Auto-Attendant)
* Unlimited Extensions
* Call Queues
* Time-Based Routing (Time Conditions)
* Voicemail
* Call Forwarding
* Find Me, Follow-Me
* DISA
* Call Recording
* Music-on-Hold
* Ring Groups
* Call Reports

Contact a V1 VoIP representative now to find out how you can make money by adding V1 Hosted PBX phone systems to your selling portfolio.

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V1 VoIP Hosted PBX Small Business Features

and benefits”>It doesn’t matter how small your business is, it can benefit from a V1 VoIP Hosted PBX system. With features that any business needs for functionality and streamlining, a small business can get a leg up on their competition and larger counterparts by utilizing V1 VoIP Hosted PBX attributes.

Call Management Features
V1 VoIP hosted PBX management call features will allow your staff to be more flexible and be in control of every call flow. Features include conferencing; find me feature where your office phone number goes where you go; Do Not Disturb feature; Remote Office where your office extension can be relocated to any location with a broadband connection.

Quality, Clarity and Reliability
V1 VoIP excels in the telecommunications industry delivering the very best quality, clarity and reliable business telephone systems. It starts with the infrastructure, symmetrical high speed internet services, approved installation of data cabling and the right routers connected to UPS systems which all make a reliable Hosted PBX network.

Choose Your Phones
The freedom we offer you in terms of choice is refreshing as you are not locked into one manufacturer’s products, you can choose a host of brands for VoIP SIP phones like Cisco, Linksys, Yealink and Grandstream. This allows a business to customize the look and feel of their office environment. The choice is yours, pick the one which suits your requirements.

Toll Free 800 Numbers
Does your business trade nationally or do you have multiple offices/branches? Then having only one main number across the United States is a must. With our advanced inbound call routing options we can streamline calls to your company from simply IVR/Auto Attendant to complex routing based on post codes entered by caller – V1 VoIP does it all.

Inbound Routing Features
Inbound call routing features that will link your business regardless of where your staff are located, make it more efficient and ensure that every call is routed in a professional way. Key features include Call Queues and Ring Groups, to make sure that every call is directed to the right place; Multi Site to create a single dial plan across multiple sites; Voicemail to Email for both general company and individual staff members; and Automatically Divert for after-hours calls being directed to a phone of your choice.

Contact V1 VoIP today to learn more about what a V1 VoIP hosted PBX system can do for your business!

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V1 VoIP Explains the Features of Hosted PBX

benefits of V1 VoIP hosted voip pbx include flexibility, scalable, redundancyAs hosted PBX services become more popular amongst V1 VoIP resellers, V1 wants to let others who are not as familiar with this advanced technology know why it’s so in demand. V1 VoIP offers state of the art hosted VoIP PBX which offers a variety of features to its users.

Here are a few of the features why V1 VoIP resellers love offering hosted PBX services:

1. 100% Scalability
V1 VoIP Hosted PBX allows businesses to grow as large as they can dream. Reseller customers can increase their businesses simply and cost effectively by ordering exactly the number of phone extensions you need with the features needed today. As the business expands or contracts, hosted PBX allows for easy upgrades or downgrades with a quick call to V1 to make the changes you need.

2. Complete Flexibility
One of the primary benefits of choosing V1 VoIP’s Hosted PBX is it’s flexibility. When it comes to companies with multiple locations, remote workers, or an outside salesforce, there is no comparison.

3. Unite the Workforce
With the flexibility at your fingertips, all your company’s employees can access the full features of your phone system whether in satellite offices or home offices, anywhere, any time.

4. Solutions without the huge costs for equipment
Say goodbye to the huge upfront investments in equipment, hardware and infrastructure. Now you can keep up with the latest productivity enhancing solutions and applications without buying any equipment.

5. Security and Redundancy
V1 VoIP offers outstanding reliability for your company’s communications. We offer carrier-class equipment with backup power systems in three different secure colocations for redundancy.

6. Lower costs moving forward
If you need to move to a new office location, changes are easily accomplished through an administrator interface or a quick phone call to V1 customer support team. Plus you never need to upgrade your software or repair PBX equipment.

If you are interested in reselling hosted PBX services and solutions, contact a member of the V1 VoIP PBX team today to find out how you can take advantage of our state of the art Hosted PBX VoIP systems. One of our representatives will be happy to assist you in taking your company to the next level with our VoIP technology.

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V1 VoIP Hosted PBX Responsive Communications

V1 VoIP resellers tell us of a surge in popularity for our hosted PBX for small and medium size businesses. The V1 VoIP hosted PBX offers our resellers’ customers advanced calling features, which are in turn given to their customers, providing them with more responsive communications.

V1 VoIP resellers understand the array of benefits a hosted PBX can offer businesses of this size. The V1 VoIP hosted PBX is a functional and responsive telecommunications solution for modern businesses, and without the huge price tag to accompany it. Needing only an existing phone system and an Internet connection, even the smallest business can fulfill their communications needs to be competitive in their select field.

Some of benefits of V1 VoIP hosted PBX for business include:

* No hardware to manage
* Unlimited local and long distance calls
* Unlimited software updates at no cost
* Remotely controlling moves, adds and changes at no cost

V1 VoIP Hosted PBX Security and Disaster Recovery
Security of data and communications is a concern that customers want their service providers to ensure. Data encryption, password security, virus protection, firewalls, use of Session Initiation Protocol (SIP) for security of voice data, hardening of operating systems and real time monitoring are some of the ways by which hosting companies secure data and communications.

Service interruptions are minimized because back-up systems like re-routing of calls to other offices, voice mail boxes or cellular phones are put in place. Additionally, users don’t have to worry of rebuilding infrastructure after floods, fires, earthquakes or other disasters because this is the responsibility of the big service providers.

Contact V1 VoIP today for more information on the V1 VoIP Hosted PBX communications that you can offer your customers.

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