Many companies see moving offices as an opportunity to upgrade or completely change their phone systems and communications operations. But whether you bring your current system or upgrade to new services depends on a few factors. Here V1 VoIP explains so you can make the move correctly:
Time for an Upgrade
1. Your PBX system is getting older.
If your IP PBX is several years old, it may be time to talk to V1 VoIP about hosted solutions. Out of date TDM systems have reached a dead end in technological development and will soon see shortages in qualified technicians and replacement parts.
2. New Office, New Features
Why not upgrade your services as you upgrade your company offices? V1 VoIP cloud unified communication services include group conferencing, video conferencing, call recording, HD audio, and visibility into coworkers’ availability, so you only transfer callers to people who can take the call.
3.You Can’t Afford Downtime
An on-premise phone system provides no bridging presence between your old and new address. While your move is in process, your business phone number must be temporarily forwarded to a specific phone by your current voice provider or you can’t be reached in real time. But if you switch to V1 VoIP cloud services your phone lines can remain active throughout the moving process.
Keep Your Current System
1. Your PBX is Still New
Inversely, if your PBX system is new, there’s no reason not to take it with you.
2. Complex Customized Configurations
Keep the on-premise phone system if it has the three C’s: complex customized configurations for your business. If you have unique features tailored to your processes then changing your daily operations can be highly disruptive for employees, especially those who spend significant portions of their days on the phone.