Tag Archives: pbx reseller

Resell V1 VoIP Hosted PBX Solutions

V1 VoIP offers resellers the ability to resell hosted PBX solutions. V1 VoIP PBX solutions are meant for providing high-end services to corporate clients to cater to their communication needs in a more comprehensive and cost efficient manner. V1 VoIP cloud based hosted PBX solutions have reached a level of maturity as PBX converges voice based digital communication to data as well as voice based communication. Here communication technology is based on packet switching and IP networks. So, this technology overcomes barriers of land and country and bring the same services at low costs to the users.

V1 VoIP cloud hosted PBX solutions are based on software that allows the corporations and businesses to have better coordination among branch offices of an organization and franchises based on a single platform. With V1 VoIP hosted PBX businesses are able to function more effectively and grows at an exceptional rate – thanks to the very advanced technologies that are a part of the same.

V1 VoIP hosted PBX solutions has centrex.

This high profile PBX serves as a virtual PBX in the premises of the customers. The voice, however, gets delivered from the central switch located at the service provider’s exchange. The deployment of IP PBX VoIP communication systems are based on several factors. The users look for easy methods of IP migration that does not disrupt the already existing investment. The converged Internet Protocol system are positioned in such a way that it offers connectivity, whereby IP migration becomes a very easy process. Then there are other methods where the users can avail pure IP deployment. This trend is good for small call centers and even greenfield programs.

V1 VoIP cloud based hosted PBX gives the opportunity to handle voice and data very conveniently. There are also other services that PBX system is capable of offering. These are video communications, Internet data exchange and also other valuable services such as CRM, streaming media and supply chain automation. These services that the service providers offer can be measured using certain parameters. The call quality analysis is essential so as to determine user satisfaction. Service provider’s responsibility also need to be judged so that no issues remain when it comes to performance. The service providers should also pinpoint the trouble areas so that any sort of service interruptions can be prevented.

V1 VoIP offers resellers the ability to resell hosted PBX solutions. If you’re looking to become a hosted PBX VoIP reseller, contact V1 VoIP today for more information and the answer to all your questions.

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V1 VoIP Cloud Hosted PBX VoIP Glossary

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V1 VoIP offers cloud hosted PBX services and solutions for resellers. PBX is an abbreviation for Private Branch Exchange, a private telephone network used within an enterprise. Users of PBX share a certain number of outside lines for making telephone calls external to the PBX. Most medium-sized and larger companies use a PBX because it’s much less expensive than connecting an external telephone line to every telephone in the organization. In addition, it’s easier to call someone within a PBX because the number you need to dial is typically just 3 or 4 digits.

If you are new to VoIP PBX, here is a list of terms that V1 VoIP feels you should familiarize yourself with:

Asterisk
Free, open-source software that runs under Linux, Mac OS X, and several variants of Unix on computers powered by x86, PowerPC, and other processor types. Provides PBX capabilities for VoIP and (with appropriate interconnection hardware) digital and analog telephone systems.

Auto attendant
Phone feature that transfers calls to the appropriate destination (an extension, voice mail, or recording, for example) without human intervention, by prompting callers to press buttons on their phone keypads or give voice responses such as “yes” or “no.”
Automatic callback. This term can refer to a PBX feature that lets employees calling from outside the office avoid long-distance charges. The employee places a short call to the PBX, which calls the individual back using an inexpensive (VoIP) calling plan. Confusingly, the term also refers to a feature that sets a phone to make multiple attempts to reach an unavailable number, alerting the caller when a connection is finally made.

Call barging
Phone feature that allows a third party to break into a phone conversation.
Calling rules. Policies, put in place by the administrator, that determine how the PBX handles incoming and outgoing calls. Some systems let the administrator give users control over subsets of calling rules for their own extensions.

DISA (direct inward system access)
Service provided by PBX systems that lets authorized personnel dial into the PBX from external phones, so they can, for example, place calls through the PBX.

Extension lines
The means by which a PBX parcels out the use of a single telco line to two or more phones in an organization. Each phone has its own number, but actually shares the same telco line. Calls between extensions go through the PBX without tying up an external phone line.

FreePBX
“A standardized implementation of Asterisk that gives you a GUI to manage your system” (definition from freepbx.org). FreePBX gives you a fully functional PBX, saving you the extensive configuration work Asterisk requires.

IAX (inter-Asterisk exchange)
VoIP signaling protocol that provides for control and transmission of streaming media over IP networks. It enables connections between Asterisk servers as well as between servers and clients.

IP PBX (Internet Protocol private branch exchange)
A system that, by using the Internet Protocol over Ethernet networks, provides the same functions as, and often extends the capabilities offered by, traditional PBX installations.
IVR (interactive voice response). The part of an auto attendant system that provides voice prompts and information to callers and takes action based on the buttons they press on their phone keypads or their spoken answers.

PBX (private branch exchange)
Equipment, located in-house, that connects telephones within an organization to one another and with the external telephone network maintained by the telephone company. The PBX provides call routing, services (such as call forwarding and voice mail), and reporting. It also allows multiple users to share trunk lines.

Provisioning
All the tasks necessary to provide a user or an organization with telecommunications service; may be automated, so as to function with no assistance from a person.

Ring group
A set of extensions that the PBX rings in the order determined by rules the administrator sets.
SIP (session initiation protocol). A set of IP telephony signaling conventions, mostly used for VoIP, but usable for electronic delivery of any multimedia type.

Trunk lines
The generally high-bandwidth communications links connecting two switching systems, such as the one at the telephone company central office and a PBX or between PBX systems. A trunk line carries many voice and data signals simultaneously.

Trunking
An IP PBX’s process of merging data from multiple calls into a single set of packets to reduce transmission overhead.

VoIP (Voice over Internet Protocol)
A method of delivering telephone communications over computer networks that exchange information according to transmission rules governing the predominant worldwide network (the Internet).

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V1 VoIP Cloud PBX During Harsh Winter Months

V1 VoIP cloud hosted PBX phone system service imporant during cold harsh winter month weather

While most celebrate the holiday season, for many, it’s a time to ramp up their business. Some business owners get excited for the sales to come during the cold months and keep their businesses open. Others look forward to this time of year for the massive amount of shoppers flocking to their doors.

But for many businesses, the holidays only mean having to deal with adverse climate conditions of the harsh, cold winter months. Snow storms, blizzards, strong winds, piles of fresh powder, and power outages make up average winters in some areas of the world. And this is why it’s important that when the weather rolls in, V1 VoIP has cloud hosted PBX systems in place.

V1 VoIP cloud hosted PBX system allows business owners to remain connected regardless of how bad the storm is outside. Legacy PBX systems cannot guarantee a stable connection in a terrible environment that is accompanied during the holiday season. Frequently, business owners will find that the investment they had put forward in traditional PBX systems did not give them back what they paid for and then, they have no one to blame but themselves.

Traditional PBX systems possess weak connection lines that cannot hold out against the harsh environment and winds and will most likely have the connection existing between the telephone and the service provider severed. In addition to being extremely cost-effective compared to its expensive and older PBX variant, all the equipment that facilitates voice, video and conference calls (except for the phones) will be present at the provider’s location.

V1 VoIP cloud hosted PBX provides possess contingencies to counter frequent and intermittent power outages, which frequently take place during the holiday season. Another important characteristic of V1 cloud hosted PBX systems is that they are scalable according to the size of your business or the frequency that your business is engaged with over a specific period of time.

If you had a traditional PBX system placed at your office premise, then it would be a miracle if your phone systems would be working in such a terrible environment. Furthermore, if you wanted to engage with clients, the harsh weather would make the call quality choppy at best so good luck trying to do business with a telephone that gives out sporadic static through the ear piece.

Making the right upgrade in the face of unforgiving environment conditions will proliferate your business when you least expect it to. That is the magic that V1 VoIP cloud hosted PBX systems bring to your office premise. Contact us to have your PBX system upgraded to the cloud today.

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V1 VoIP PBX Reseller Sales Tips

V1 VoIP offers sales tips to hosted PBX resellers

At V1 VoIP, we think of our reseller success as our own success. To help our resellers to succeed, V1 VoIP provides sales tips for them to aid the sales process. Here are a few reseller sales tips for our hosted PBX resellers:

1. Be Knowledgeable
First things first, assure you customers that you know what you are talking about. Many business owners do not know much about hosted PBX so it’s important to let them know that you know everything there is to know about PBX services and solutions. This helps assure them that you will meet their needs, both currently and in the future.

2. Save them Money
Businesses will make decisions based on how it affects their bottom line. Consider their financial situation and provide a solution so they can see you identify with their business communication wants and needs and want to help them. Add to this all the extras you can offer them, and then show them how they can use their new competitive advantage to stay on top.

3. Find an Install Date
Many business owners will want a set time for installation, more so that they can become acquainted with their new high-tech system. Find what the best day and time would be to start using the new high-tech telephony services they need to help their business run much more efficiently.

4. Provide Payment Support
By this we don’t mean the technical side. A prospective customer’s phone bill will change drastically with a hosted PBX system. Although some businesses may have no problem when it comes to paying the prices you’ve established for signing up and receiving PBX telephone services, other businesses may require you to work with them when it comes to financing.

These are only a few suggestions V1 VoIP provides hosted PBX resellers when it comes to approaching prospective customers. Contact V1 VoIP today to find out more about our sales approaches and take a free demo of our hosted PBX services.

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