Tag Archives: v1 voip explains

V1 Explains: Turnkey VoIP Services 101

V1 VoIP explains what turnkey VoIP services systems and solutions are

You’re not the techie but you know enough to realize that a VoIP will save you significant money without sacrificing any of the features or service quality that you would expect from a more costly enterprise phone system. Because turnkey VoIP technology is still a mystery to so many businesses, V1 VoIP is explaining what turnkey VoIP services and systems are and some information on how this technology works.

Although VoIP technology has been for the most part been available for several decades, the cost of utilizing VoIP services had previously been only affordable to enterprise businesses. But over the past few years VoIP technology costs have lowered substantially, which means that any business owner can now sign up for high-tech VoIP services.

Turnkey VoIP means that the services are ready to go. Think of when you walk into a ‘turnkey’ house. It means you don’t have to do anything to call it home. Turnkey VoIP services are similar in the way that the services are ready to go immediately.

Turnkey VoIP uses the internet instead of a landline, so it no longer uses circuit switching and instead uses packet switching. This enhanced communication has not only greatly improved the overall voice quality of telephone calls, it also offers its users a number of highly beneficial communication features that allow for improved efficiency.

One of the main benefits associated with using VoIP technology is that many calls are now free for VoIP users, which can save a business substantial amounts of money. This includes both internal calls as well as external calls. Because computer applications and technologies can now be connected, business owners who upgrade to VoIP can expect a much more streamlined work environment.

Another benefit VoIP technology offers is conference calling. More popular than ever, when VoIP technology is used there are a number of additional benefits that business owners are going to find extremely helpful during important conference calls.

One feature businesses love and really take advantage is the ability to have a true mobile workforce. Employees can work out of the office, be on the road and be reachable by mobile device. Calls can also be forwarded to mobile devices on the office number which means you will never miss an important business phone call again.

If you still have questions about turnkey VoIP services and how seamlessly they can integrate with your current business communication system, please contact V1 VoIP today. We are happy to answer your questions and talk to you about all the features and benefits of V1 VoIP turnkey VoIP services.

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V1 VoIP’s Guide to the Basics of Call Termination

V1 voip guide to the basics of voip call terminationV1 VoIP offers VoIP resellers termination carrier services and solutions. What are these carrier services? Let us explain.

In order to obtain proper termination of voice calls, a high speed broadband network is required. ‘Proper’ termination is quantified by V1 VoIP as the quality of service parameters such as voice quality, interoperability and latency. As of now, most providers in this domain ensure that these specific areas are taken care of. Consequently, IP telephony services have become highly popular.

V1 VoIP’s termination carrier services are offered at several different levels. At the macro level, these services are offered to corporate users having a vision to operate on a large scale in the IP telephony domain. Resellers make bulk purchase of VoIP minutes from providers and cater to the grass-root demand for the same.

As a general rule of thumb, the VoIP termination facility is available to all areas of the globe. And most of the IP service providers ensure that A-Z termination rates are delivered. A wholesaler or reseller can check out these rates and make specific decisions on choosing particular service providers.

In many instances, the services come with an “individual” and personalized touch. The specific requirements of the clients are taken into account and the optimum solutions are designed taking these factors into consideration. Some facts on the quality parameters pertaining to call termination- service providers need to mention the ACD (average call duration), ASR (average success ratio), and PDD (post duration delay) – after all, the quality would be calculated on the basis of these measurable parameters. Average call duration of 5 to 6 minutes and an average success ratio of 60 per cent is more than adequate in terms of final user satisfaction. Efforts to reduce the post duration delay to 3 to 4 seconds are also essential in satisfying customers.

To get started with VoIP termination carrier services and solutions, contact a V1 VoIP representative today.

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V1 VoIP: Defining SIP Trunking

V1 VoIP defines SIP Trunking session initiation protocol for VoIPSIP stands for the Session Initiation Protocol and is a signaling protocol. It is widely used for controlling multimedia communication sessions such as VoIP. SIP makes it possible to save on local and long distance calling, while retaining your existing phone system. This efficient way of combining voice and data onto one Internet connection will make your life easier, while enjoying free on-network calling between your corporate locations.

V1 VoIP will define, explain and help you learn more about SIP Trunking.

V1 VoIP SIP offers a huge opportunity to reinvent how businesses communicate. The potential of SIP has had a prolonged effect throughout the industry with equipment vendors and service providers exploring how best to leverage this market opportunity.

Some of the primary drivers for SIP in the industry include:

* Provides a private, secure, 24/7-managed voice network
* The ability to pare of IP devices
* Easy deployment of multimedia applications through seamless voice, video, and data integration
* Instant messaging capabilities
* Application integration through SIP support in Windows XP and AOL Instant Messenger
* 3G Mobile device support
* Lowers equipment costs Offers converged networks (voice, video and data services)
* Delivers advanced disaster recovery capabilities
* Provides access to V1 VoIP hosted voice solutions and hosted call center solutions

Contact V1 VoIP for more information about SIP and how it can save you and your business money today. We’ll give you a free tour and demonstration of the power of V1 VoIP SIP and answer any questions about SIP that you may have.

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How to Resell a V1 VoIP Vanity 800 Number to Your Customers

how to make money by reselling vanity 800 voip phone numbers to your customers with V1 VoIPA vanity telephon number is a type of toll-free number beginning with 1-800, 1-888, 1-877 or 1-866 and ending with a word, acronym or domain which represents the company and/or the goods or services that it markets. One of the most famous examples is 1-800-FLOWERS.

Now that you know what a vanity number is, you should be asking why would the VoIP customers you are reselling V1’s VoIP service to want one? Vanity toll free numbers have been proven to be a very valuable and effective marketing tool. They have also been shown to be an inexpensive promotional method in contrast to repetitive advertising through print and electronic media.

Having a good vanity number has enough benefits on its own; having a good toll-free vanity number doubles that. Perhaps the most important benefit to having a good toll-free vanity number is the boost in sales. This is mainly because vanity numbers serve as an added medium to reach out to more customers. Despite the increasing trend of having websites to promote your company, most customers are still more comfortable conversing with a live person to get the information they need before committing to making a sale or availing of a particular service.

A catchy, meaningful and properly chosen word or acronym in a vanity number captures not just the very essence of the company, but also promotes its goods and services. Having a vanity number which is concise and easy to remember and pronounce will establish a company in the market, subsequently leading to a greater customer pool. This allows for better customer service and, consequently, a boost in sales and revenue. Needless to say, not having a vanity number will put you at a disadvantage alongside companies, big and small, with good and appropriately selected vanity numbers.

Very importantly, explain to your customers that having a good vanity toll free phone number obtained from V1 VoIP also sets it apart from its competitors.

Find out right now how you can get started with V1 VoIP selling vanity VoIP numbers to your customers!

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The Difference between a V1 VoIP Class 4 and Class 5 Softswitch?

the difference between class 4 and class 5 voip softswitch explained by V1 VoIP

V1 VoIP is proud to offer both Class 4 and Class 5 softswitches. These softswitches are software-based platforms that organize and route telephone calls virtually.

What is a softswitch?
A VoIP softswitch routes calls rather than a traditional PTSN calls. If you are wondering what the difference and capabilities between the two are, allow V1 VoIP to explain:

Class 4 Softswitch
A Class 4 softswitch routes calls over long distances, for example between San Francisco and Washington D.C. A Class 4 switche routes large volumes of traffic including all the traffic between various Class 5 areas.

Class 5 Softswitch
A Class 5 softswitch routes calls between end-users or consumers in relatively small areas like a single city, town or even small state like Rhode Island. Even a small country can be operated by a Class 5 softswitch. Class 5 softswitch platforms are best suited to residential areas and small home offices. Therefore, VoIP and telecom service providers that wish to sell telecom service to residential customers use a Class 5 switch to do so.

If you have questions about which softswitch will work best for your business, please contact member of the V1 VoIP team. We will be happy to hear about your VoIP business and help you decide which softswitch will help your service grow.

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V1 VoIP Explains: What is SIP Trunking for VoIP

V1 VoIP explains what SIP trunking is and how it can save your business money by using VoIP
SIP trunking is a term that is thrown around a lot in VoIP circles. It has become one of the most cost-effective VoIP options for business owners, especially those wishing to replace traditional telephone systems with modern communications. But what exactly is this service? What does it do? How does it differ from traditional VoIP or is it the same?

V1 VoIP has the answers for you!

SIP stands for Session Initiation Protocol. It is an innovative method to establish phone-like communication over the Internet. SIP is a message which opens and closes calls in VoIP technology. Although SIP itself is a very small element of the whole calling process, many IP telephony devices feature this acronym to show their involvement with the Internet.

V1 VoIP offers SIP trunking to businesses which require a certain number of lines. With SIP trunking, your one internet connection can replace a bundle of physical cables which previously carried your company’s calls. V1 VoIP’s SIP trunking service is popular among businesses, as this kind of telephony endows small to enterprise businesses with a professional and reliable image.

What are the Benefits of SIP Trunks
The main advantage of using V1 VoIP SIP trunking is the money that you will save, and everyone loves saving money. The cost for V1 VoIP SIP trunking is considerably lower than that of traditional telephony. The trunks can be sold in increments of one, while Primary Rate Interface (PRI) channels come in 23 pieces at once. The entire concept of V1 VoIP SIP Trunking is to bring as much processes as possible online and reduce the need of hardware devices, like those used by large telephone companies. The softswitch architecture of the SIP service is very flexible and versatile. It allows accommodating customers’ changing needs very fast. Moreover, most of the operations are done from the provider’s premises; there is no need to send a ‘live’ technician onsite.

If you would like to learn more about V1 VoIP SIP trunking services, please contact a representative from the V1 VoIP team who will explain how we can save your business money while making your phone system state of the art.

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V1 VoIP Cloud Hosted PBX VoIP Glossary

V1 VoIP presents a glossary of terms and definitions about cloud hosted PBX Voip usage and equipmentV1 VoIP offers cloud hosted PBX services and solutions for resellers. PBX is an abbreviation for Private Branch Exchange, a private telephone network used within an enterprise. Users of PBX share a certain number of outside lines for making telephone calls external to the PBX. Most medium-sized and larger companies use a PBX because it’s much less expensive than connecting an external telephone line to every telephone in the organization. In addition, it’s easier to call someone within a PBX because the number you need to dial is typically just 3 or 4 digits.

If you are new to VoIP PBX, here is a list of terms that V1 VoIP feels you should familiarize yourself with:

Asterisk
Free, open-source software that runs under Linux, Mac OS X, and several variants of Unix on computers powered by x86, PowerPC, and other processor types. Provides PBX capabilities for VoIP and (with appropriate interconnection hardware) digital and analog telephone systems.

Auto attendant
Phone feature that transfers calls to the appropriate destination (an extension, voice mail, or recording, for example) without human intervention, by prompting callers to press buttons on their phone keypads or give voice responses such as “yes” or “no.”
Automatic callback. This term can refer to a PBX feature that lets employees calling from outside the office avoid long-distance charges. The employee places a short call to the PBX, which calls the individual back using an inexpensive (VoIP) calling plan. Confusingly, the term also refers to a feature that sets a phone to make multiple attempts to reach an unavailable number, alerting the caller when a connection is finally made.

Call barging
Phone feature that allows a third party to break into a phone conversation.
Calling rules. Policies, put in place by the administrator, that determine how the PBX handles incoming and outgoing calls. Some systems let the administrator give users control over subsets of calling rules for their own extensions.

DISA (direct inward system access)
Service provided by PBX systems that lets authorized personnel dial into the PBX from external phones, so they can, for example, place calls through the PBX.

Extension lines
The means by which a PBX parcels out the use of a single telco line to two or more phones in an organization. Each phone has its own number, but actually shares the same telco line. Calls between extensions go through the PBX without tying up an external phone line.

FreePBX
“A standardized implementation of Asterisk that gives you a GUI to manage your system” (definition from freepbx.org). FreePBX gives you a fully functional PBX, saving you the extensive configuration work Asterisk requires.

IAX (inter-Asterisk exchange)
VoIP signaling protocol that provides for control and transmission of streaming media over IP networks. It enables connections between Asterisk servers as well as between servers and clients.

IP PBX (Internet Protocol private branch exchange)
A system that, by using the Internet Protocol over Ethernet networks, provides the same functions as, and often extends the capabilities offered by, traditional PBX installations.
IVR (interactive voice response). The part of an auto attendant system that provides voice prompts and information to callers and takes action based on the buttons they press on their phone keypads or their spoken answers.

PBX (private branch exchange)
Equipment, located in-house, that connects telephones within an organization to one another and with the external telephone network maintained by the telephone company. The PBX provides call routing, services (such as call forwarding and voice mail), and reporting. It also allows multiple users to share trunk lines.

Provisioning
All the tasks necessary to provide a user or an organization with telecommunications service; may be automated, so as to function with no assistance from a person.

Ring group
A set of extensions that the PBX rings in the order determined by rules the administrator sets.
SIP (session initiation protocol). A set of IP telephony signaling conventions, mostly used for VoIP, but usable for electronic delivery of any multimedia type.

Trunk lines
The generally high-bandwidth communications links connecting two switching systems, such as the one at the telephone company central office and a PBX or between PBX systems. A trunk line carries many voice and data signals simultaneously.

Trunking
An IP PBX’s process of merging data from multiple calls into a single set of packets to reduce transmission overhead.

VoIP (Voice over Internet Protocol)
A method of delivering telephone communications over computer networks that exchange information according to transmission rules governing the predominant worldwide network (the Internet).

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Selling Questions to Ask Small Businesses to Switch to VoIP

selling questions for V1 VoIP resellers to ask small businesses when they are making the switch to VoIPSmall businesses have many questions about switching to VoIP services. The following are excellent questions from our reselling partners to determine if a small business is ready to make the switch to VoIP. Asking these questions to your customers  will also help you get to know them, their business, and how you can save them money in their switching to VoIP. Be ready because how you follow up is the difference between making and losing a sale.

1. Are they spending more than $500 per month on local and long-distance charges?
2. Do they have multiple sites with different phone numbers?
3. Are they experiencing call-flow issues (e.g. they are unable to transfer a call to a remote facility)?
4. Do they want one access point for customers (e.g. they want clients to call into their main number and dial ‘1’ for customer service, dial ‘2’ for technical support)?
5. Do they desire improved productivity with e-mail and voice mail (e.g. field workers missing critical e-mail messages while out of the office)?
6. Are they having any network problems, or do they need to upgrade their network? (Ideally, they already should have a T1 data line.)
7. Are they frustrated with their current carrier? (Do they feel like their telco is overcharging them or providing poor service?)
8. When will their current contract expire? (SMBs are more likely to buy VoIP if they have less than one year remaining on their current voice/data contracts.)

There is a lot of potential for V1 VoIP resellers to also sell VoIP hardware, software, and professional and managed services to SMBs.

By understanding the key reasons small businesses buy VoIP solutions and small business’ buying triggers, V1 VoIP resellers can sell bundled VoIP solutions and earn long-term recurring revenue streams.

At V1 VoIP, when our VoIP resellers do well, we do well. Your success is our success. Go out and sell!

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V1 VoIP Explains How to Sign Up New Customers

how to offer v1 voip to your phone company clientsBy partnering as a reseller of V1 VoIP, you can begin offering Voip services and solutions to your clients and we will help you grow your VoIP business and offer a full suite of services to your VoIP clients. By saving your clients money you will be making money.

Create a client list
Who are you going to offer VoIP too? Small businesses? Residences? A small family will require a different level of VoIP service than a large company will. Once you know who you’re selling to, you can decide how best to reach this client base, as well as what their needs are likely to be. No matter how many lines, DIDs, or style of client, V1 VoIP will allow you to service your clients.

Know The Industry
VoIP is a world that updates itself with new technology often because the technology is constantly evolving. When customers ask you questions about the services you are offering, it is wise to know the answers. Take some time and familiarize yourself with the products and services that you are reselling from V1 VoIP.

Sign up customers
Get interested clients to sign a contract that lays out how much their service will cost and when payment is due. You may want to create a standard contract that you can use for several customers, only changing the rates and payment dates. V1 VoIP will help you figure out your contract terms.

VoIP might be the way you can make a lot of money by reselling V1 VoIP! To find out more contact a representative of V1 VoIP today!

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V1 VoIP News: VoIP Growing to $40 Billion Market by 2015

Voip market growing projected to be 40 billion by 2015The year was 2010 when V1 VoIP made the prediction that by 2015 VoIP usage (the voice over internet protocol market) would double to $40 billion. It looks like we were right!

Research firm Point Topic showed that in 2010 the global growth of fixed-line VoIP services grew 12.6% with $17.3b revenue. As far back as March 2010, the U.S. Federal Communications Commission (FCC) said that consumer and business use of VoIP rose 21 percent in the year to June 2010 while usage via traditional lines fell 8 percent.

“VoIP has all the hallmarks of a classic substitution commodity,” Point Topic senior analyst John Bosnell said. “We expect there to be over three quarters of a billion fixed line broadband subscribers by the end of 2015, in theory all of them are targets for VoIP.”

The research firmed warned, however, there were so many variables that forecasts could easily be off by a wide margin. An increasing number of subscribers for example have no fixed line telephone service at all, relying instead on mobile.

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