Tag Archives: v1 voip

V1 VoIP and Emergency Services for United States and Canada

V1 VoIP definitions for emergency services to the United States of American and CanadaWhen you are reselling V1 VoIP services and solutions, it is important to familiarize yourself with the emergency and e911 services which are compliant with the FCC and CRTC for the United States of America and Canada.

When it comes to e911 services, there are several terms that will be used frequently. Please familiarize yourself with them here:

911 Services – functionality that allows End-users to contact emergency services, including, without limitation, police, fire and hospital medical services. In areas served by selective routers, 911 Services may include Enhanced 911 (“E-911”) Service, in which emergency calls to the appropriate public safety answering point (“PSAP”) serving the End-User address and DID/DOD information.

DID/DOD – stand for Direct Inward Dial and Direct Outward Dial number. In laments terms, this is your phone number. A DID means an access line associated with a particular telephone number that allows for inbound and outbound voice calls

Emergency Call Relay Center (ECRC) – means Provider or its agents inbound call center, staffed 24 hours per day, 7 days per week, and 365 days per year for emergency call handling support.

Emergency Call – a 911 call placed by a Voice over Internet Protocol (“VoIP”) End-User to Carrier’s Internet Protocol (“IP”) services.

How does e911 work?

If you live in an area where E911 service is available, your telephone number and the address you have registered or will register during the sign-up process will be automatically forwarded to the most appropriate emergency dispatch center. Consequently, the emergency operators will have immediate access to the information they need send help directly to your location.

It is important to remember that the address you register with is the address that will be automatically forwarded to emergency services when you dial 911 – therefore, if you relocate either temporarily or permanently, you must update your address by clicking on the member login to any such move so that emergency services always has the correct information regarding your whereabouts.

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V1 VoIP Offers Three Types of PBX Services

V1 VoIP offers private virtual PBX, private hosted PBX, and private in house PBX The V1 VoIP PBX solutions is offered three different ways to fit all your needs: private virtual, private hosted and private in-house solution. V1 VoIP clients receive a solution that is designed to operate as a whole, rather than a disjointed mixture of composite elements that cost more and work less effectively. V1 VoIP’s PBX services are cloud hosted and quickly becoming the ideal phone solution for small to medium sized businesses.

V1 VoIP offers three distinct ways to meet your hosted PBX needs:
Private Virtual
Customers of this solution enjoy all the features of the V1 VoIP without having to have the technical skills to administer the PBX hardware and software. Customers purchase a virtual PBX with certain extensions including support. Customers will only need to register their IP-Phones to the V1 VoIP server and all is done.

Private Hosted
A dedicated V1 VoIP system on a dedicated server hosted in our facility. Customers of this solution are the only users of the system and can administer and control all aspects of the PBX. Our hosting facility provides high quality IP designed for high quality voice, power backup, and necessary cooling.

Private In-house
V1 VoIP may be use in house operating on a server located in the customer premises. Multiple V1 VoIP systems can operate in different locations of a large organization and form a single virtual large PBX.

Feature rich, highly flexible and offering secure solutions, the V1 VoIP platform adds functionality that other options make you pay extra for.Not sure which solution will work best for your company? A V1 VoIP representative will be happy to answer any of your hosted PBX questions and tell you about all the features each one provides.

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V1 VoIP Feature Rich PBX Solutions

 V1 VoIP PBX is offered three different ways to fit reseller needs as private virtual, private hosted and private in-house solution

Feature rich, highly flexible and offering secure solutions, the V1 VoIP PBX platform adds functionality that other options make you pay extra for. The V1 VoIP PBX is offered three different ways to fit all your needs: private virtual, private hosted and private in-house solution. V1 VoIP clients receive a solution that is designed to operate as a whole, rather than a disjointed mixture of composite elements that cost more and work less effectively.

V1 VoIP is an advanced and feature rich PBX designed to provide its customer with featured only available in much more expensive solutions. V1 VoIP’s PBX services are cloud hosted and quickly becoming the ideal phone solution for small to medium sized businesses.

There are three different options of V1 VoIP’s hosted PBX solution:

Private Virtual

Customers of this solution enjoy all the features of the V1 VoIP without having to have the technical skills to administer the PBX hardware and software. Customers purchase a virtual PBX with certain extensions including support. Customers will only need to register their IP-Phones to the V1 VoIP server and all is done.

Private Hosted

A dedicated V1 VoIP system on a dedicated server hosted in our facility. Customers of this solution are the only users of the system and can administer and control all aspects of the PBX. Our hosting facility provides high quality IP designed for high quality voice, power backup, and necessary cooling.

Private In-house

V1 VoIP may be use in house operating on a server located in the customer premises. Multiple V1 VoIP systems can operate in different locations of a large organization and form a single virtual large PBX.

Not sure which solution will work best for your company? A V1 VoIP representative will be happy to answer any of your hosted PBX questions and tell you about all the features each one provides.

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V1 VoIP Class 4 Softswitch Highlights

V1 VoIP offers a class 4 switch used by the US telephone company to interconnect local exchange carrier for long distance calls

The V1 VoIP Class 4 Softswitch

V1 VoIP provides a high performance Class 4 Softswitch for both carrier and enterprise markets looking to interconnect their VoIP servers. Our Class 4 Softswitch secures the delivery of VoIP traffic or services over multiple IP networks and includes full component redundancy. For VoIP providers, a Class 4 Softswitch can replicate what a class 4 switch does for land line telephone calls.

Our class 4 switch is a telephone central office switch used to connect the end offices of telephone service networks together. Used by the United States telephone companys it interconnects local exchange carrier offices for long distance calls. Class 4 switches can only deal with high-speed digital four-wire connections. Also called a ‘tandem’ telephone switch, it connects class 5 switches to a larger network.

V1 VoIP Class 4 Softswitch features:
1. Intelligent Call Routing – Uses sophisticated algorithms to reduce cost, latency, congestion, and improve the overall quality of VoIP calls
2. Easy to use User Interface – Provides a simple user interface for local or remote control management of maintenance, configuration, monitoring resources, software updates, firewall management, etc. Choose between a web based GUI or a command line interface
3. Billing Interface – Overview of services provided including Call Data Records (CDRs)
4. External Routing APIs – Fully control routing through the use of applications with an integrated SVI in the existing infrastructure
5. Security Features – Integrated Firewall, password and user name protection, secure external protocols, and reports of any unauthorized access

Are you in need of our switch capabilities? Contact V1 VoIP now to learn about what adding our Class 4 softswitch can do for your reseller business.

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Start Reselling V1 VoIP with Vanity and Toll Free Numbers

If you want to get started reselling V1 VoIP services but don’t know a lot about VoIP, a great place to start is reselling toll free and vanity phone numbers. Instead of having to be familiar with tons of jargon and explaining these phrases to customers, everyone knows what a toll free number is. Well just in case…a toll free number is a number with prefixes that start with 800, 888, 877 or 866 and in which the called party is charged for the call rather than the calling party.

Who are toll free numbers good for? Since the person doing the dialing is not paying for the call, some people to target right away include:
Businesses focused in sales
Parents with children heading off to college
Companies with offices in multple states

If you would like callers throughout the United States to reach you without being charged, this would be a great option for your business. Also, if you do not want your customers to know where your business is located, a toll free number can hide that since there is no city area code preceding the number. If you prefer an area code that is easy to remember rather than a localized number, you should go with this option.

If you want to kick it up a notch, vanity numbers are even better. A vanity number is an alphanumeric equivalent to a telephone number and in some instances can spell out a specific word. For example, 1-800-628-8737 is a vanity number for 1-800-M-A-T-T-R-E-S. The vanity number does not have to be an 800 number. Vanity numbers can be good for your business if you want an easy to remember phone number. If you plan on launching a large marketing campaign it may be important to invest in the vanity number so that potential customers will have an easier time remembering how to get a hold of you. You can always change to a vanity number at a later time.

If you are looking for a customized vanity toll free number for your personal or business use, V1 VoIP can provide you with a range of vanity toll free number beginning with 800, 888, 877 and 866. Vanity toll free number can greatly improve your advertising and marketing results by making your number simple and catchy. This kind of numbers are extremely valuable for business personnel’s, since the numbers raise the response rate to their advertising and marketing campaigns. The best phone numbers tends to be those numbers that are easy to remember. According to recently conducted studies, people tend to memorize vanity toll free numbers more easily than the random numerals.

V1 VoIP and our resellers can help a company become memorable simply by how they are contacted with toll free and vanity numbers. Don’t wait any longer to be remembered! Contact V1 VoIP today to start reselling toll free or vanity phone numbers.

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Basic Guide to SIP Trunk for V1 VoIP Resellers

A basic guide of SIP Trunks and why they are popular for V1 VoIP private label resellers

For V1 VoIP resellers, the ability to resell SIP Trunks to connect to the traditional PSTN network is a great service to add to your solution portfolio. SIP Trunks are becoming a hot selling item because of the cost savings of SIP for customers, along with it’s increased reliability.

Reselling SIP trunks allows your customers to replace these traditional fixed PSTN lines with PSTN connectivity via V1 VoIP SIP Trunking Service. This service allows those businesses that have a PBX installed to use VoIP outside the enterprise network by using the same connection as the Internet connection.

A SIP Trunk is primarily a concurrent call routed over V1’s IP backbone using VoIP technology. SIP Trunks are used in conjunction with an IP-PBX and are thought of as replacements for traditional PRI or analog circuits. SIP stands for Session Initiation Protocol and is widely used for controlling multimedia communication sessions such as voice and video calls over Internet Protocol (IP). The protocol can be used for creating, modifying and terminating two-party (unicast) or multiparty (multicast) sessions consisting of one or several media streams. The modification can involve changing addresses or ports, inviting more participants, and adding or deleting media streams. IT allows for video conferencing, streaming multimedia distribution, instant messaging, presence information, file transfer and online games.

Have you waited long enough to begin reselling SIP trunks and SIP trunk service? Don’t wait any longer. Contact a member of the V1 SIP team today.

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V1 VoIP Cloud Enhanced PBX Systems

V1 Voip offers a state of the art enhanced cloud hosted PBX phone system

The V1 VoIP state of the art enhanced cloud hosted PBX phone system delivers local and long distance, feature-rich, attractively-priced broadband internet phone service with online account management from administrative to user levels. Our IP PBX platform also offers all the services and features that make reselling it a snap including Auto Attendant, Conference Services, Click-2-Email Voice Mail, Call Recording (Inbound and Outbound), Multiple Direct Inward Dialing number (DID’s), Unified Messaging, Fax-2-Email and much more.

V1 VoIP enhanced PBX utilizes VoIP technology to transmit your phone conversation over the internet as packets of information. With V1 VoIP, your business’s phone calls are sent over a broadband Internet connection (DSL, T1 or Metro Ethernet) via a data network and then connected to the Public Switched Telephone Network (PSTN). It’s a much more managed and efficient way to communicate compared to traditional Plain Old Telephone Service. Because VoIP travels over an IP network it facilitates more custom and complex calling functions. These tools offer greater sets of calling features manageable from a simple web-based interface.

* Each employee is assigned an extension number in the system
* Employees tells the system the phone number(s) where they can be reached
* Calls are automatically answered by the V1 VoIP Virtual PBX system Auto Attendant.
* Callers select the employee with whom they wish to speak.
* The system routes the calls to the appropriate phone.
* There is no PBX hardware or software to install, maintain, or upgrade.
* Self Healing with automatic firmware updates through the internet.

The V1 VoIP Virtual PBX phone system can connect calls to any phone, anywhere in the world.

* Set up a virtual office, with employees telecommuting anywhere on the globe.
* Integrate multiple offices under one central phone number.
* Have calls follow you when you travel with Find Me features.
* Answer calls with a professional business greeting on the Auto Attendant, while employees are free to work where they are needed.

Calling Features
V1 VoIP’s enhanced service is equipped with all the standard features that people have come to expect from a quality telecommunications switch. In addition to voice mail, caller ID, call conferencing and other standard features, our enhanced PBX offers advanced features traditionally only available with large expensive PBXs such as:

* Multiple Auto-Attendant/IVR/Menus/Call Trees
* Call Recording by Extension
* Day and night call routing
* Per Extension Voicemail
* Flexible routing logic
* Terminate extensions to anywhere
* Time of Day and Caller ID routing.
* Detailed call reporting and analysis.
* Online account management per extension.
* Anonymous Call Rejection or send to Voicemail.
* Toll Number Rejection or send to Voicemail.
* Custom CRM integrations
* Hunt groups
* Blast list (Simultaneous Call Forwarding)
* Fax Extension
* Conference Bridges
* Online Account Management

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Branded VoIP Services and Solutions for V1 VoIP Resellers

V1 VoIP offers fully branded and white label voip reseller services and productsV1 VoIP gives you the ability to brand your VoIP services, solutions and products by becoming a private label V1 VoIP reseller. As a V1 VoIP reseller, you can provide and offer reliable, high-quality as well as high-speed IP telephony solutions to the end-users, under your own brand name. Therefore, with the ‘best’ services and products, the private label resellers have an opportunity to increase their customer retention rate.

The V1 VoIP private label reseller program includes a suite of features to support a “unified” communication. V1 resellers can offer the products, solutions and services end users ask for including voice mails, call waiting, call conferencing, call forwarding and inbound caller ID, which are very much in demand in the residential market. With the advanced features such as voicemail, emails, conference calls and other multilingual operations, these services can serve the needs of large corporate businesses as well.

V1 VoIP resellers have the luxury of our proprietary back end, proprietary platform called VoIP Portal. This state of the art software eliminates the capital expenses to a significant extent. As a result, it leads to a reduction of costs because there is no need of costly technology and design team to maintain the efficiency in the services delivered. V1 resellers can save quite a lot on the VoIP Portal system, which help them to steer their budgets to other important concerns such as product development or advertising.

V1 private label VoIP delivers the opportunity to choose a full range of VoIP services such as business dial-access, private leased lines, high capacity connectivity and other value-added applications. These benefits make private label services all the more lucrative among different categories of users. Resellers with a wide customer base can create an additional revenue stream as well as accelerate new customer skills to enhance their competitive positioning in specific domains.

Want to establish your own brand in the VoIP marketplace? The V1 VoIP private label reseller program is a great way to deliver products or services with a system of brand building. To get started making money by reselling V1 VoIP services to clients sign up now or contact our reseller department today!

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V1 VoIP Feature Rich PBX Services Solutions

V1 VoIP advanced and feature rich rPBX available as a private virtual hosted reseller and private in house solution ideal for small to medium sized businessesV1 VoIP offers an advanced and feature rich PBX designed to provide its customer with featured only available in much more expensive solutions. The V1 VoIP PBX solutions is offered three different ways to fit all your needs: private virtual, private hosted and private in-house solution. V1 VoIP’s PBX services are cloud hosted and quickly becoming the ideal phone solution for small to medium sized businesses.

Feature rich, highly flexible and offering secure solutions, the V1 VoIP platform adds functionality that other options make you pay extra for. V1 VoIP clients receive a solution that is designed to operate as a whole, rather than a disjointed mixture of composite elements that cost more and work less effectively.

Here we expand on all three types of V1 VoIP hosted PBX solutions:

Private Virtual
Customers of this solution enjoy all the features of the V1 VoIP without having to have the technical skills to administer the PBX hardware and software. Customers purchase a virtual PBX with certain extensions including support. Customers will only need to register their IP-Phones to the V1 VoIP server and all is done.

Private Hosted
A dedicated V1 VoIP system on a dedicated server hosted in our facility. Customers of this solution are the only users of the system and can administer and control all aspects of the PBX. Our hosting facility provides high quality IP designed for high quality voice, power backup, and necessary cooling.

Private In-house
V1 VoIP may be use in house operating on a server located in the customer premises. Multiple V1 VoIP systems can operate in different locations of a large organization and form a single virtual large PBX.

Not sure which solution will work best for your company? A V1 VoIP representative will be happy to answer any of your hosted PBX questions and tell you about all the features each one provides.

By checking this box, I agree to V1 VoIP's Terms and Conditions


V1 VOIP SIP Trunking Services and Solutions for Business

V1 VoIP offers wholesalers and resellers SIP trunking services and solutions for business

Saving money is the bottom line for any successful company and V1 VoIP’s SIP trunk services and solutions can help a company get there. V1 VoIP SIP trunk services consolidates a company’s communication tools by eliminating individual telephone circuits in multiple locations. With no expensive infrastructure to build, manage and maintain, V1 VoIP resellers see SIP trunking as a way to build customer relationships and promote their own brand. V1 VoIP resellers and wholesalers are also assured of recurring profit margins as well as improved and increased inter-connectivity. This results in a reduction of hardware costs, even if a business has a multi-site landscape.

With SIP trunking an employee uses the company’s PBX system to route calls through the IP network of the SIP trunk service provider. When the call reaches its destination point, it drops back to the public switched telephone network or PSTN and the recipient at the other end of the line receives the call. This call is not charged any extra fees except the contracted fixed monthly fee the service provider charges.

The benefits of utilizing V1 VoIP’s SIP trunk service are the advanced features your reseller customers want. V1 VoIP resellers are able to offer their customers an array of functional features and applications for business customers they are demanding, including unlimited local and long distance calls, teleconferencing, call forwarding, caller ID and many more. SIP trunks are better than the traditional company IP phone networks because they enable people to communicate both within and outside the enterprise.

Looking for a fully branded solution? V1 VoIP offers fully branded white label SIP trunking services and solutions. This will converge both data and voice into a single platform, effectively interfacing a hosted or premise-based PBX phone system in an IP environment.

Whether you’re an end user, a reseller or a wholesaler, V1 VoIP’s SIP trunk services and solutions can help you take business to the next level. Contact a member of the V1 VoIP team today or sign up now to start utilizing SIP trunking services and solutions.

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