Tag Archives: virtual pbx reseller

Ways Your PBX Service Could Be Better

In the last 10 years, V1 VoIP resellers are seeing their small and medium size business customers continue to switch to Hosted PBX service. Like most new technology, when this service was first offered some of the kinks needed to be ironed out. If you have a customer on an older PBX service, here is our list of a few ways to make their service better.

Inadequate or Mis-Programmed Router
If there is one component in the business VoIP installation process that creates problems, it’s the router. Many older routers will not support VoIP, while others that claim to do so do a piss poor job of it. Don’t forget, when routers are installed make sure it’s by someone with knowledge about VoIP so it’s done correctly.

Inadequate Internet Connection For Bandwidth
In order to have proper PBX service you must have a data circuit that meets certain criteria. Take a peak usage time and measure latency, packet loss and jitter.

Poor QoS
Quality of Service (QoS) is the prioritization of voice over data on a given circuit. QoS throttles back the data speed to allocate the proper bandwidth to voice so that quality is not impacted. QoS can be provided by the data circuit carrier or done through a V1 VoIP gateway.

Poor SIP Telephones
The vast majority of SIP telephones are of business quality, but a substandard one will make your PBX service seem awful. Make sure your customer has the proper SIP phones to make calls. Also don’t forget the data cable to run to every location where you wish to have a phone.

Outdaated Ethernet Switches
Local area network and Ethernet switch problems are rare. However older and out of date Ethernet switches that have been daisy-chained together will need to replaced.

V1 VoIP walks resellers through all the things they need to successfully deploy a virtual PBX for their customers, but the after sales support to ensure smooth installation and reliable service. Contact V1 VoIP today to learn more.

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Five Amazing Business Features of Virtual PBX

A virtual PBX means that your phone system is hosted in the cloud as opposed to being hosted in your office. Because it is hosted remotely, it does not need to be upgraded and it is not on you to keep it running. This can be a cost-saving, no-hassle option for a lot of small companies that don’t want the hassle or up-front expense of an installed PBX system in your office. All you need to pay for are the phones, the router and the features that you want to use.

V1 VoIP resellers understand that there are five main benefits for businesses on a virtual PBX:

1. Cost Savings
Unlike an on premise-PBX system, virtual PBX requires no major investment up front. Instead your initial costs are usually just your phones and maybe an updated router if you need it.

2. Enabling Remote Workers
Your workforce is now remote! Your workers can now be where the work is, wherever that may be. It also allows workers to be on location where they can be most effective. It even makes employees have easier maternity leave.

3. Flexible Scaling
You never know what tomorrow may bring so you never know how your company may need to grow. With a Virtual PBX, you can scale up or down as fast as you need to with a simple click of a button.

4. Built-in Disaster Recovery
Regardless of what happens to your business location, the off-premise nature of the Virtual PBX means that your business can function anywhere it can set up a phone and Internet access.

5. No Maintenance Required
Think of the savings you can experience by not having to install, fix, or upgrade your phone system. No more distractions.

A virtual PBX system might be perfect for your company! Contact V1 VoIP today or sign up now to learn more about how we can save you money with this cloud hosted service.

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