V1 VoIP urges resellers and their customers that disaster recovery is a feature no VoIP based business should be without. This ensures reliability and continuity of services during service interruptions and peak hours. This is made possible by the rerouting of calls to other terminals like cellular phones and voice mails. In other cases where remote offices are not reachable because of power failure or natural disaster, the calls can be transferred to other persons or branch offices that are reachable.
Disasters affecting critical business assets occur more often than you might think. The National Federation of Independent Business conducted a survey of 600,000 small business members and found that, within the previous year, 30 percent of them experienced a disruption lasting 24 hours or longer.
Even if all you can plan for now is minor local disasters, that’s better than nothing—and it’s the first step to a broader continuity and recovery strategy. One of the easiest ways to plan for that ‘in case of emergency’ situation is to have services on the cloud. Cloud services allow for remote data storage and access when physical files cannot be accessed or they are damaged or permanently destroyed. By using an automated backup system that continuously copies files and applications locally and to the cloud.
Want to take it a step further? Periodically, take image-based snapshots of the entire server. Convert those snapshots into functional ‘virtual’ servers to use in case of emergency while local equipment is being rebuilt or replaced. By keeping virtualized snapshots locally and in the cloud, and set up a way to access these remotely.
This type of solution builds in redundancy and recognizes that getting back to normal often isn’t just about getting data back, but also keeping operations going remotely while repairing or replacing local hardware.
Do you have a disaster recovery plan in effect? Contact V1 VoIP today for more information and steps you can have your business or customers take to ensure a smooth disaster recovery period.