Everyone has been on the other end of a Press 1 call center campaign. You know those calls that ask you to ‘Press 1’ for a further option? That’s what we are talking about. If you are running a call center and are operating a Press 1 campaign, you need V1 VoIP and our high calls per second (CPS). If your call center has Press 1 campaigns with a SIP dialer and your current provider either doesn’t allow for the high calls per second or you are seeing too many dropped calls because of the high traffic, then you need V1 VoIP.
You want to be sure you find a SIP carrier that will give you enough capacity on your calls per second to maximize your dialers effectiveness. V1 VoIP is a SIP provider that can handles this kind of high volume traffic because of our switch. Many dialers are not very effective for press 1 campaigns because of the dialer ratio maximum settings. Some dialers max out at 3 to 1 or 4 to 1 and with the exception of high quality lead lists your dialer may not have the horsepower to truly maximize this kind of campaign. V1 VoIP is ready for your traffic!
Want to test us out? Start off with a program that charges for the minutes you use and see how effective this kind of campaign is going to be profitable enough to justify acquiring your own dialer that has the necessary speed.
V1 VoIP wants our users to make sure they are on top of the latest Federal Government rules and regulations when it comes to operating a call center. If you have not ventured into a call center campaign environment or are now considering launching one then there are a few components to address, such as the capabilities of your dialer and call compliance with the latest Federal rules. Here is a link to help you out: FTC Telemarketing Sales Rules.
If you would like to learn more about the power of V1 VoIP Dialer Rate decks, Localized DID numbers and how V1 VoIP SIP can help your Press 1 campaign, don’t hesitate to contact a member of the V1 VoIP call center specialized team.