Tag Archives: voip for business

What Real Customers Actually Know About VoIP

Ask a V1 VoIP reseller how much their potential customers really know about what VoIP is and what it does and you’ll quickly learn that most non-tech people are still very confused as to what VoIP can do for them. Here are some of the main concerns that business owners raise to our V1 VoIP resellers.

Do I get to keep my phone number?
No matter how many customers you deal with, this is the first question asked. It’s an easy yes, but it also illustrates the degree which business owners do not understand VoIP.

Is the call quality different?
You might not notice if an email takes a second to send or a web page a bit longer to load, but you will notice if your call quality sucks. Voice is real time communications. What they need to know is that almost ALL of VoIP quality issues stem from poor Internet connection. So increasing bandwidth is a conversation that often needs to happen. Which by the way, will make those emails and web pages faster too.

Am I going to have to buy more hardware?
There is no PBX purchase required. V1 VoIP allows you to set up a fully featured office phone system with little more than a laptop and a few IP or SIP phones; the rest of your PBX can be hosted in the cloud. While we agree that the process of getting up and running is straightforward enough for small and mid-sized businesses to do rather quickly, it is important to recognize that a network does need to meet certain parameters to be made voice-ready.

What happens if the Internet goes down?
Whether a business is using landline service or VoIP is not relevant if a power outage occurs. A traditional phone system still needs to be powered on to function. Most companies have battery backup systems in place that already supply power to the PBX in the case of a power outage.

Can I use my mobile phone with VoIP?
There are NO issues with using VoIP on mobile devices. Calls can be routed to mobile devices, making mobility and accessibility simple to switch back and forth.

Not all prospective customers really understand what VoIP is and what it does. Knowing that you will have these questions and concerns from prospective business customers help our V1 VoIP resellers to prepare their pitch better. Contact us today or sign up now to learn more about what concerns prospective customers have.

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V1 VoIP Never Hear a Busy Signal Again

Did you know that a busy signal is actually a call to action for a caller to hang up? Yep, and not only will they hang up but more than a quarter will not call back. If you are a business, can you afford to EVER have a customer, client, or sales agent ever hear a busy signal when they call you?

When it comes to businesses of all kinds, a busy signal is the worst experience you want your customers to have. But when your business talks to a V1 VoIP reseller, they will never have to hear a busy signal again. It’s a smart strategy to have in place so that during critical times, you don’t fail your customers.

A traditional plain old telephone system (POTS) line is a channel that could only host one call between two phones, with a busy signal happening if the line was already in use. It didn’t matter if the person calling in, out, or even dialing, it would be considered busy or ‘in use’.

V1 VoIP is powered by broadband internet and has no restrictions placed on the number of simultaneous calls that can be placed. When V1 VoIP services are applied to business phones, the capacity for simultaneous calls are much higher than with landline phones. A “line” on a VoIP phone line can handle multiple calls simultaneously.

These additional call slots are helpful, because they keep your callers from getting shafted due to line limits. They also eliminate the need for busy signals, since your VoIP phone will have the capacity to answer simultaneous calls without experiencing “overloaded” lines. Even better! Employees can have phone numbers forward to their mobile phones, so even during the busiest times, calls can be rerouted.

It’s hard to grow customer base and even more difficult to keep it. The last thing you need is for something so small and preventable as a busy signal to cost you business. With V1 VoIP services you can guarantee to never have customers hear a busy signal again.

On a typical day, your business might not experience the kind of call volume that will lead to busy signals. But there’s always the chance that your phone lines can get clogged, and you will definitely want communication services that can route and handle calls with efficiency and intelligence. Contact V1 VoIP today or sign up now to learn how to get rid of busy signals at your company forever!

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Want to Save Your Business Money Switch to V1 VoIP

The easiest way to save your business money is to make the switch to V1 VoIP services. This simple step will save money both in direct and indirect ways and offer greater professional advantages in this competitive environment. Switching to V1 VoIP services and solutions does not require a huge up front investment, and the money you save will only continue to add up as time goes on.

Immediate Ways V1 VoIP Save a Business Money
With traditional phone services, a company has to invest in business phones and PBX hardware. These one time expenses are generally amortized over a number of years. Instead of huge costs of PBX hardware installations, with V1 VoIP’s hosted solutions, new expenditures essentially amount to zero, because all it requires is a capable internet connection.

V1 VoIP usage fees are also significantly less since most vendors offer unlimited long distance calling within the United States and Canada which account for the bulk of most phone calls. Our hosted VoIP services are flat rate cost per month with all expenses included.

Over Time Ways V1 VoIP Save a Business Money
Want to take your desk strapped employees and create a truly mobile workforce? V1 VoIP enables your employees to take phone calls regardless of their locations. This allows them to work from home, work on the road, or anywhere they can be productive.

Even if a company does not utilize any advanced VoIP features, it will save a company money, but why would you not want to partake of features like conference calling, instant video calling, and simulring. Now staff can collaborate on projects without having to travel, saving on travel expenses, and freeing up valuable employee time.

How much money a company spends and can potentially save can have long-term consequences for the growth and profitability. The difference in costs alone between a traditional phone service and implementing V1 VoIP services are substantial. Don’t wait any longer to make the switch to cost saving V1 VoIP services. Sign up now.

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Got a Startup? Why You Need Cloud Phone Service

You are ready to forge your path into the entrepreneurial world with your start up. Your idea is innovative. Shouldn’t your phone service for your new business be as well?

Even if your business is years away from phones ringing off the hooks, you should still consider professional V1 VoIP phone services. Implementing cloud hosted phone services now can save your company valuable time and money in the long run. V1 VoIP cloud hosted services can scale as easily as your business grows. So think big for your startup and consider the following while you are working towards big things:

Office Location
Startups don’t always start with money pouring into rent for an office. Businesses are becoming more geographically dispersed with more remote workers than ever. V1 VoIP cloud hosted services is perfect for this situation. Working from home or a café? Today’s cloud phone system providers can treat mobile phones and laptops like wall connected desk phones. A cloud hosted services are able to make phones across multiple locations act as if they are within the same office. Calls can be made or transferred from place to place with no additional equipment beyond the phones themselves.

Sales
You might envision the beginning with one person making outbound sales calls, but what happens when they start getting inbound calls back? What happens when you grow and that one person now needs to manage a team? The last thing you want is for the line to be busy and lose valuable opportunities and revenue as a result. As your Sales team grows, features such as Ring Groups or ACD Queues become a must. Let V1 VoIP cloud hosted service do the work of connecting prospective customers with your first available sales rep.

Customers
You dream of having customers to generate income, but what happens when you have them and they start calling all the time? V1 VoIP allows you to designate a failover in the event a call goes unanswered. Someone calling your desk phone while you’re out and about? Have it fail over to your cell phone, an available co-worker or your voicemail box. Creating set business hours allows you to handle calls appropriately according to the day and time. Have a co-worker in a different time zone? Forward your calls his way when you’re off the clock.

Startups can grow faster than anticipated and it may not be obvious when you first need a phone system. These examples are just a handful of real-world scenarios that that can be handled easily by V1 VoIP cloud hosted phone services. Contact us or sign up now for a someone in your area to implement V1 VoIP phone services for your business.

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