Tag Archives: voip for business

V1 Guide to Measure VoIP Scalability

When businesses take their communications to the cloud, businesses can employ V1 VoIP systems as small or large as they want. When thinking about scalability, however, businesses must consider more than just adding and disabling lines or features.

How scalable a system is also relies on its accessibility and flexibility. Scalability and flexibility go hand in hand as they adjust to the demands of an active business. They differ in the sense that flexibility also refers to the way users configure and employ features. The ability to change components as needed contributes to a system’s efficiency overall. Even if adding lines is a simple process, the time it takes to setup and modify needs factoring too. This is where usability and scalability collide.

Everyone wants to focus on growth, and scalability is perfect for adding new lines and growing a VoIP system. But did you know that scalability also pertains to when a system needs to downsize? Don’t look at VoIP downsizing as a bad thing, because businesses need to do it for a variety of growth purposes. The modern workforce spends less time in the office, either telecommuting or on the road, so accessibility directly determines a system’s scalability.

Likewise, businesses need to think about security—the more doors open, the better chance of something getting in. At no point should a business accept a VoIP system highly scalable yet susceptible to intrusions.

V1 VoIP measures the effects a system’s tools have on its efficiency. The importance of scalable communications includes benefits such as decreased transition time, cost reduction, market resilience and increased communications efficiency. In regards to accessibility, a scalable system must also be compatible with a range of devices.

To find out more about VoIP scalability, why it’s important to your business and how to measure it, fill out the contact form below and V1 VoIP will fill you in on all the details.

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Can You Afford to Have Your Business Look Down

Can your business afford to look down to customers? It’s a simple and yet interesting question. In the current business economy can you afford for a day, an hour, or even a minute, to have your company look like it is not currently operating to a potential customer?

Let’s face it, the answer is no.

Recently a bakery contacted V1 VoIP about our phone services. They were having a class at the bakery and there was a massive storm going on outside. While the power to the building did not go out, their phones service went down. Three different customers were trying to call to cancel the class because of the weather and could not reach the bakery. What was worse, the phones were down for a week.

Think of it… an entire week with customers unable to reach you. With no outgoing message saying ‘please leave a message.’ Instead someone saying the number was not in service. How many customers did they lose during that week?

When they signed up for V1 VoIP services, they now can have those calls forwarded to their cellular phones in the case of an outage like that. They can change their outgoing message with ease. They have added on hold notifications about classes, promotions, and directing visitors to their website to see their gallery of wedding cakes. And they have even become a reseller offering our services to the other companies in their shopping plaza.

Can you afford to have your business look down to prospective customers? No. You cannot. Contact V1 VoIP today to learn how your company can appear to never be out of business again.

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Three Reasons Businesses Should Upgrade Phone Systems

At V1 VoIP we find it hard to believe that there are competitive businesses that still have not upgraded their telephone systems. While sure, their phones work and they can make calls, they are missing out on so many features, upgrades and advances that VoIP and cloud-based communications like the ones V1 VoIP offers can give them. Here are a few reasons businesses tell V1 VoIP resellers as to why they have not yet upgraded their communication systems yet.

1. It’s too expensive to switch to VoIP
Actually, it’s quite the opposite. First, VoIP and cloud based services have drastically decreased in price over recent years so that even small and medium sized businesses can take advantage of them. For those still on outdated telephone systems, it is becoming increasingly expensive to support and maintain this old-fashioned technology.

Since these legacy phone systems date back to a whole century, they will generally require an older technical environment. Just as applications grow more expensive to maintain as they age, so does the infrastructure that comprises up of these legacy phone systems.

2. New VoIP Equipment Won’t Fit in the Office
If you’re still using a bulky fax machine that takes up an entire corner in your office, then yes, we see where you might think that. But maintaining the expensive infrastructure also comes with keeping the bulky equipment around the office premise, which is likely to consume a lot of office space, which only means that things will get a lot more cumbersome for employees. But with cloud-based services, all that bulky machinery in your mind will actually be occupying a different location altogether.

3. I’m Unfamiliar with PBX, so I’d like to Stick with what I Know
Companies who are sticking to their outdated phone systems should know that hosted PBX systems are actually becoming the preffered choice of business owners. Companies are seeing the benefits of their reduced costs, reduced equipment (the only tangible equipment that is required on the office premise are IP phones are lines connected to those IP phones) and the ability to be connected while on the move, hosted PBX solutions have become the preferred solutions for evolving businesses. In addition, maintenance expenses will become nullified since all the equipment of hosted PBX phone systems will be present at off-site locations.

Don’t be one of those businesses stuck on outdated and obsolete technology for your phone system. Contact V1 VoIP today and so we can offer you our services to update you to the modern era of telecommunications.

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V1 VoIP Direct Inward Dialing Makes Businesses Succeed

V1 VoIP Direct Inward Dialing DIDs makes businesses succeed with competitive edge

V1 VoIP Direct Inward Dialing (DIDs) offers even the smallest of businesses cost savings and a competitive edge. With V1 VoIP’s DIDs any business, even one with only a few employees, can increase productivity, improve the level of communication with customers and between employees, as well as make sure that no business opportunities are lost because of busy phone lines.

How Do V1 VoIP DIDs Benefit a Business?
Sophisticated business owners all over the world are converting to DID technology, as it has proven to be an extremely efficient and convenient course of action.

1. A unique number for every employee or department
V1 VoIP DIDs provides you an opportunity to allocate an individual number to every department or employee of your company, regardless of how many physical phone lines you have. This increases efficiency of communication with clients and partners, as well as between employees.

2. Larger call volume capabilities
If you expect a larger number of inbound calls, then DID is your first choice. As all calls will be allocated straight to the corresponding extensions, your customers won’t have to hold and you will have the ability to handle more calls in a shorter period of time.

3. Cost efficiency
As no physical phone lines have to be added to your existing ones, you can cut costs significantly. Find out the affordable rates V1 VoIP offers to our DID customers.

4. No need for an operator
Inbound calls are handled automatically, so there is no need for a receptionist to sort them out and forward manually. It reduces the hold time and increases the number of successful connections.

DIDs are an extremely affordable way to boost performance of your company in terms of telephone communications. If you would like to take a free tour of V1 VoIP’s cutting-edge technology, you won’t be able to imagine your life without it. Contact a member of the V1 VoIP team today to find out more about our DIDs and check out our other VoIP services which can help you develop your business.

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