Tag Archives: voip number porting

When You Cannot Port Business Phone Number

There are a few situations where it is not possible to keep your business phone number when going to a new provider. For example:

1. If the customer has already cancelled service with their old provider and therefore the number is no longer active or has been assigned to a new customer.
2. If the new carrier does not have an interconnection agreement with the donor carrier.
3. If the new carrier does not cover the rate center associated with your number.

So if you can’t port your phone number, what can you do?

1. Go Toll Free.
Most providers have a pool of phone numbers available for purchase and immediate use from an online administrative portal. In this case, you should notify existing customers and contacts of the change in phone number via email or other communication channels.

2. Remote Call Forwarding
RCF is a feature offered by V1 VoIP that allows a customer to maintain a phone number in a different geographical area than their physical location. In this case, you would purchase a local phone number with the new provider, and have the current provider use RCF to direct all calls made to the existing phone number to the new phone number. This is great if your phone number is highly visible and changing it would impact your business.

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V1 VoIP Explains What Porting a Phone Number Means

If you’ve wondered if you get to keep your phone number when switching providers, then what you are really asking about is porting. Porting, or more formally, Local Number Portability (LNP), is the process of transferring a phone number from one service provider to another. When switching to a new business phone service, if you want to keep your existing phone number you will need to take action to transfer your phone number(s) from one provider to the other. This is where the process, called ‘porting’, occurs.

Is porting a number legal? Oh yes it is! It is also heavily regulated as well. Number porting is actually mandated by the Federal Communications Commission (FCC) and also included in the Telecommunications Act of 1996.

The customer’s part of porting providing the details of a port and initiating a request with their provider. The provider’s part is working with other providers to complete the port request and updating the customer on the status of the port request.

If you’re planning on switching phone service providers, notify both parties early to understand what your business phone number porting options are. This reduces the likelihood of unexpected changes to your business operations, and gives you time to evaluate alternatives in case a port is not possible. There are a few instances in which a phone number cannot be ported to a new provider. To read more about that, please see our non porting number guide.

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V1 VoIP Local Number Porting Success Tips

porting-v1-voip-phone-numbers-from-landline-to-voip-provider

What is the very first question a potential VoIP customer asks? It’s always the same: “Can I keep my existing number?” There are a number of reasons why someone may wish to do so such as contact consistency, memorability, publicity and company branding. In order to keep the current number, it needs to be ‘ported’. V1 VoIP explains what number porting is and how to port your phone number from one provider to another and landline to VoIP.

Porting phone numbers is a method called Local Number Portability (LNP), or “porting”. Porting is a process which allows users to move their phone numbers from one network or provider to another. In many cases, the former provider will only port for a ‘goodbye’ fee. It’s done mostly in an last-ditch attempt to keep you as their customer and also as a severance payment. In landline to VoIP transitions, local number portability encounters a only few challenges. For one, telephone providers may be restricted in their network’s reach, so users transferring to another city or country simply go out of bounds. As well, local number portability requires a person or business’ registration to match the records both providers have on hand, meaning a number assigned to different individuals, although in the same company or family, does not work.

If you are switching from traditional phone landlines to VoIP, you’ll find the change very simple with only a few steps. All you have to do is activate an account, plug-in a call device, disable the old phone line, and you are off making VoIP calls! Businesses may spend additional time configuring voice menus and other fun VoIP capabilities to suit their needs, but the whole process is incredibly straightforward nonetheless. From VoIP provider to VoIP provider, however, porting cannot typically happen because users do not own the virtual numbers assigned; they instead belong to the network as a whole.

V1 VoIP assigns all numbers automatically through our proprietary backend VoIP Portal system. It provides a wide variety of local and toll-free number area codes to pick from, so users will find their options abundant. See for yourself and follow this link through to the DID numbers page. Speaking with the VoIP provider directly is also a good move to see if there are exceptions or alternatives, so do not hesitate to get in touch.

To get more information about number porting, please contact a member of the V1 VoIP team to see if you can take your number with you to VoIP.

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V1 VoIP Simple DID Number Porting

Porting numbers is one of the most popularly requested services that V1 VoIP provides. We strive to make this process as easy and seamless as possible. Here is some basic information and answers to questions we get at V1 VoIP about our DID number porting and the process.

V1 VoIP can port numbers from almost all telephone line types – PSTN (standard phone lines), ISDN , Virtual Lines, and you can even port your Fax number.

If you have DSL Broadband then you will need to get this Broadband removed from the line before you submit a number port request, as your phone line will cease working when your number has been ported over, so you wouldn’t have use of your Broadband then anyway.

You can also port your number to V1 VoIP if it is an ISDN line regardless if i is high speed or basic rate. An ISDN line is a pair of two telephone numbers together on one phone line. V1 VoIP can port both types of ISDN lines, but we must port both numbers from the pair together at the one time. All phone numbers on the one phone line must be ported together.

Are you ready to start porting your DID phone numbers? Fill out the form below to start the conversation about porting your numbers to V1 VoIP and don’t forget to ask about DIDs for $.15!

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