Tag Archives: voip PBX

Ways Your PBX Service Could Be Better

In the last 10 years, V1 VoIP resellers are seeing their small and medium size business customers continue to switch to Hosted PBX service. Like most new technology, when this service was first offered some of the kinks needed to be ironed out. If you have a customer on an older PBX service, here is our list of a few ways to make their service better.

Inadequate or Mis-Programmed Router
If there is one component in the business VoIP installation process that creates problems, it’s the router. Many older routers will not support VoIP, while others that claim to do so do a piss poor job of it. Don’t forget, when routers are installed make sure it’s by someone with knowledge about VoIP so it’s done correctly.

Inadequate Internet Connection For Bandwidth
In order to have proper PBX service you must have a data circuit that meets certain criteria. Take a peak usage time and measure latency, packet loss and jitter.

Poor QoS
Quality of Service (QoS) is the prioritization of voice over data on a given circuit. QoS throttles back the data speed to allocate the proper bandwidth to voice so that quality is not impacted. QoS can be provided by the data circuit carrier or done through a V1 VoIP gateway.

Poor SIP Telephones
The vast majority of SIP telephones are of business quality, but a substandard one will make your PBX service seem awful. Make sure your customer has the proper SIP phones to make calls. Also don’t forget the data cable to run to every location where you wish to have a phone.

Outdaated Ethernet Switches
Local area network and Ethernet switch problems are rare. However older and out of date Ethernet switches that have been daisy-chained together will need to replaced.

V1 VoIP walks resellers through all the things they need to successfully deploy a virtual PBX for their customers, but the after sales support to ensure smooth installation and reliable service. Contact V1 VoIP today to learn more.

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Switch Your Business to V1 VoIP Enhanced PBX

V1 VoIP has launched a new enhanced cloud based PBX for our resellers to offer businesses. From state-of-the-art features to incredible flexibility, here are a lit of reasons to make reselling our enhanced PBX to your clients easy.

1. Your clients will save money.
It all comes down to the bottom line with your customers and our enhanced PBX will save them money. Not only will it eliminate the cost of your voice circuits by getting rid of the dedicated PRI and analog lines, you can also get more value out of your data circuits by using it for both voice and data. V1 VoIP PBX providers offer unlimited domestic phone calls for a flat cost as well as International phone calls costing less. A Hosted PBX provides the sophisticated communications capabilities before only available to large enterprises. It signals to customers that your client is progressive and well-managed.

And your customers will see the savings on their monthly bill. V1 VoIP’s enhanced PBX solution has one bill for all services. All of your old phone bills for monthly service, vendor field visits, and maintenance contract renewals go away. Plus since there is no PBX equipment, there are no PBX electricity costs or IT costs for the upkeep and administration of a PBX.

2. Easy to control and manage PBX.
V1 VoIP offers a wider choice of SIP phones to work with our enhanced PBX services. Phones can easily be added or removed from service for easy flexibility. Our enhanced PBX is nearly infinitely scalable, growing one user at a time.

3. Features, features, features.
The easiest way to sell your clients on our enhanced PBX is all the features we offer them with it. Mobile users can make and receive phone calls through the system, so employees can be reached anywhere and anytime using only one telephone number. And speaking of a mobile workforce, our PBX support softphones that turn a computer, laptop or tablet into a business telephone.

The V1 VoIP enhanced PBX can be set up in a matter of days, compared to 30-60 days for a premise PBX. The combination of savings, flexibility, and increased features make V1 VoIP enhanced PBX an offering you must have. Not only can you keep your existing phone numbers when you move over to the new service, but your phone number(s) can be in any area code in the country with a Hosted PBX. Contact us now for more information.

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Want to Save Your Business Money Switch to V1 VoIP

The easiest way to save your business money is to make the switch to V1 VoIP services. This simple step will save money both in direct and indirect ways and offer greater professional advantages in this competitive environment. Switching to V1 VoIP services and solutions does not require a huge up front investment, and the money you save will only continue to add up as time goes on.

Immediate Ways V1 VoIP Save a Business Money
With traditional phone services, a company has to invest in business phones and PBX hardware. These one time expenses are generally amortized over a number of years. Instead of huge costs of PBX hardware installations, with V1 VoIP’s hosted solutions, new expenditures essentially amount to zero, because all it requires is a capable internet connection.

V1 VoIP usage fees are also significantly less since most vendors offer unlimited long distance calling within the United States and Canada which account for the bulk of most phone calls. Our hosted VoIP services are flat rate cost per month with all expenses included.

Over Time Ways V1 VoIP Save a Business Money
Want to take your desk strapped employees and create a truly mobile workforce? V1 VoIP enables your employees to take phone calls regardless of their locations. This allows them to work from home, work on the road, or anywhere they can be productive.

Even if a company does not utilize any advanced VoIP features, it will save a company money, but why would you not want to partake of features like conference calling, instant video calling, and simulring. Now staff can collaborate on projects without having to travel, saving on travel expenses, and freeing up valuable employee time.

How much money a company spends and can potentially save can have long-term consequences for the growth and profitability. The difference in costs alone between a traditional phone service and implementing V1 VoIP services are substantial. Don’t wait any longer to make the switch to cost saving V1 VoIP services. Sign up now.

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Cloud Hosted PBX V1 VoIP Terms to Know

V1 VoIP presents a glossary of terms and definitions about cloud hosted PBX Voip usage and equipmentV1 VoIP offers cloud hosted PBX services and solutions for resellers. PBX is an abbreviation for Private Branch Exchange, a private telephone network used within an enterprise. Did you know what PBX actually stood for? VoIP terms are added all the time as the technology grows. If you are new to VoIP or cloud hosted PBX, here is a list of terms that V1 VoIP feels you should familiarize yourself with:

Asterisk
Free, open-source software that runs under Linux, Mac OS X, and several variants of Unix on computers powered by x86, PowerPC, and other processor types. Provides PBX capabilities for VoIP and (with appropriate interconnection hardware) digital and analog telephone systems.

Auto attendant
Phone feature that transfers calls to the appropriate destination (an extension, voice mail, or recording, for example) without human intervention, by prompting callers to press buttons on their phone keypads or give voice responses such as “yes” or “no.”

Automatic callback This term can refer to a PBX feature that lets employees calling from outside the office avoid long-distance charges. The employee places a short call to the PBX, which calls the individual back using an inexpensive (VoIP) calling plan. Confusingly, the term also refers to a feature that sets a phone to make multiple attempts to reach an unavailable number, alerting the caller when a connection is finally made.

Call barging
Phone feature that allows a third party to break into a phone conversation.
Calling rules. Policies, put in place by the administrator, that determine how the PBX handles incoming and outgoing calls. Some systems let the administrator give users control over subsets of calling rules for their own extensions.

DISA (direct inward system access)
Service provided by PBX systems that lets authorized personnel dial into the PBX from external phones, so they can, for example, place calls through the PBX.

Extension lines
The means by which a PBX parcels out the use of a single telco line to two or more phones in an organization. Each phone has its own number, but actually shares the same telco line. Calls between extensions go through the PBX without tying up an external phone line.

FreePBX
“A standardized implementation of Asterisk that gives you a GUI to manage your system” (definition from freepbx.org). FreePBX gives you a fully functional PBX, saving you the extensive configuration work Asterisk requires.

IAX (inter-Asterisk exchange)
VoIP signaling protocol that provides for control and transmission of streaming media over IP networks. It enables connections between Asterisk servers as well as between servers and clients.

IP PBX (Internet Protocol private branch exchange)
A system that, by using the Internet Protocol over Ethernet networks, provides the same functions as, and often extends the capabilities offered by, traditional PBX installations.

IVR Stands for interactive voice response and is the part of an auto attendant system that provides voice prompts and information to callers and takes action based on the buttons they press on their phone keypads or their spoken answers.

PBX (private branch exchange)
Equipment, located in-house, that connects telephones within an organization to one another and with the external telephone network maintained by the telephone company. The PBX provides call routing, services (such as call forwarding and voice mail), and reporting. It also allows multiple users to share trunk lines.

Provisioning
All the tasks necessary to provide a user or an organization with telecommunications service; may be automated, so as to function with no assistance from a person.

Ring group
A set of extensions that the PBX rings in the order determined by rules the administrator sets.
SIP (session initiation protocol). A set of IP telephony signaling conventions, mostly used for VoIP, but usable for electronic delivery of any multimedia type.

Trunk lines
The generally high-bandwidth communications links connecting two switching systems, such as the one at the telephone company central office and a PBX or between PBX systems. A trunk line carries many voice and data signals simultaneously.

Trunking
An IP PBX’s process of merging data from multiple calls into a single set of packets to reduce transmission overhead.

VoIP (Voice over Internet Protocol)
A method of delivering telephone communications over computer networks that exchange information according to transmission rules governing the predominant worldwide network (the Internet).

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V1 VoIP Vanity Phone Numbers Through PBX

If you are going through the hassles of getting a toll free number, you probably want to get one that will be easy to remember. V1 VoIP can provide you with vanity toll free numbers that is memorable and easy to spell. V1 VoIP toll free numbers will not cost you a fortune. In fact, your business can get one at a fraction of the cost compared to the toll free numbers provided by the large companies. You can even get a vanity toll free number that spells your service, product or brand name. Vanity toll free numbers thus give you the business prospects you require to have an edge over your competitors.

Vanity toll free numbers from V1 will be supported by all the features of our virtual office PBX system. The features include auto attendant system, voicemail, and email fax system. These advanced features of our vanity toll free numbers will provide your callers with the same kind of interface as is experienced while calling a big company. We additionally offer advanced follow me call forwarding services that can perform simultaneous call routing for up to three alternate phone numbers (cell phone, office number or residence number). You can setup a contact center for handling the calls from the vanity toll free numbers using our Automatic Call Distribution system.

Apart from the toll free vanity numbers, V1 VoIP also provides local phone numbers with area codes of nearly every major cities in the United States. While vanity toll free numbers should offer you a general nationwide presence, you can successfully have a more local presence via the local numbers. These telephone numbers will similarly feature the advanced phone features with customized voice greeting and menu system for individual area codes.

V1 VoIP a leading service provider of Hosted PBX systems. We provide vanity toll free numbers as part of our hosted PBX phone systems. Yours may be a home-based business, but our vanity toll free numbers have the capability to give your business an attractive address throughout the nation. Once your customers have had a good experience using your vanity toll free number, it becomes easier for them to remember your number and call again. Moreover, our vanity toll free numbers are available at a reasonable monthly service charge.

Contact a member of the V1 VoIP toll free team today, and allow one of our knowledgeable customer service representatives provide you with a quote today.

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V1 VoIP Resellers Offer Businesses Turnkey PBX

V1 VoIP resellers offer small and medium businesses turnkey pbx phone systems to upgrade communicationsV1 VoIP offers turnkey PBX to our resellers, allowing them to market this amazing communication solution to their business clients of all sizes. Now that turnkey PBX phone systems are now much more affordable, all types of small businesses are looking for ways they can upgrade this system into their company so they can also receive all of the great benefits that a good communication system can offer a business.

Regardless of type or size, every business needs a communication system that will at a minimum meet all of their communication needs. A good communication system is really important to a business because it allows a company to be much more efficient. The way a business chooses to communicate, both in the office and out of the office, is going to have a significant impact on their everyday relations. This is where V1 VoIP turnkey PBX systems come in.

Most small businesses previously afford or maintain an expensive phone system, they’ve been at a bit of a disadvantage these past years when it comes to competing with the big businesses that can easily afford the costs associated with high-tech telephony. The good news is now small businesses are able to afford high-tech telephony too through V1 VoIP resellers.

V1 VoIP turnkey PBX phone systems are available through our resellers for small businesses that weren’t able to afford them previously. And a turnkey solution is something that every business should be excited about. Turnkey refers to a product or service that has been revised and is now ready for immediate distribution. Think of a house that is ready to be moved into immediately and all you have to do is bring your tooth brush. Now apply that to a communication system.

Why will businesses be clamoring for V1 VoIP turnkey PBX systems because they will be saving them money almost immediately and allowing them to run more efficiently. There’s no upfront cost for a new system and there’s no need to hire and train additional staff. No longer will a business have to maintain any hardware or software themselves, so the costs are going to be much more affordable.

Start offering turnkey PBX phone systems for businesses today. Contact V1 VoIP for more details or to add this to your portfolio of existing VoIP services.

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V1 VoIP Cloud Hosted PBX VoIP Glossary

V1 VoIP presents a glossary of terms and definitions about cloud hosted PBX Voip usage and equipmentV1 VoIP offers cloud hosted PBX services and solutions for resellers. PBX is an abbreviation for Private Branch Exchange, a private telephone network used within an enterprise. Users of PBX share a certain number of outside lines for making telephone calls external to the PBX. Most medium-sized and larger companies use a PBX because it’s much less expensive than connecting an external telephone line to every telephone in the organization. In addition, it’s easier to call someone within a PBX because the number you need to dial is typically just 3 or 4 digits.

If you are new to VoIP PBX, here is a list of terms that V1 VoIP feels you should familiarize yourself with:

Asterisk
Free, open-source software that runs under Linux, Mac OS X, and several variants of Unix on computers powered by x86, PowerPC, and other processor types. Provides PBX capabilities for VoIP and (with appropriate interconnection hardware) digital and analog telephone systems.

Auto attendant
Phone feature that transfers calls to the appropriate destination (an extension, voice mail, or recording, for example) without human intervention, by prompting callers to press buttons on their phone keypads or give voice responses such as “yes” or “no.”
Automatic callback. This term can refer to a PBX feature that lets employees calling from outside the office avoid long-distance charges. The employee places a short call to the PBX, which calls the individual back using an inexpensive (VoIP) calling plan. Confusingly, the term also refers to a feature that sets a phone to make multiple attempts to reach an unavailable number, alerting the caller when a connection is finally made.

Call barging
Phone feature that allows a third party to break into a phone conversation.
Calling rules. Policies, put in place by the administrator, that determine how the PBX handles incoming and outgoing calls. Some systems let the administrator give users control over subsets of calling rules for their own extensions.

DISA (direct inward system access)
Service provided by PBX systems that lets authorized personnel dial into the PBX from external phones, so they can, for example, place calls through the PBX.

Extension lines
The means by which a PBX parcels out the use of a single telco line to two or more phones in an organization. Each phone has its own number, but actually shares the same telco line. Calls between extensions go through the PBX without tying up an external phone line.

FreePBX
“A standardized implementation of Asterisk that gives you a GUI to manage your system” (definition from freepbx.org). FreePBX gives you a fully functional PBX, saving you the extensive configuration work Asterisk requires.

IAX (inter-Asterisk exchange)
VoIP signaling protocol that provides for control and transmission of streaming media over IP networks. It enables connections between Asterisk servers as well as between servers and clients.

IP PBX (Internet Protocol private branch exchange)
A system that, by using the Internet Protocol over Ethernet networks, provides the same functions as, and often extends the capabilities offered by, traditional PBX installations.
IVR (interactive voice response). The part of an auto attendant system that provides voice prompts and information to callers and takes action based on the buttons they press on their phone keypads or their spoken answers.

PBX (private branch exchange)
Equipment, located in-house, that connects telephones within an organization to one another and with the external telephone network maintained by the telephone company. The PBX provides call routing, services (such as call forwarding and voice mail), and reporting. It also allows multiple users to share trunk lines.

Provisioning
All the tasks necessary to provide a user or an organization with telecommunications service; may be automated, so as to function with no assistance from a person.

Ring group
A set of extensions that the PBX rings in the order determined by rules the administrator sets.
SIP (session initiation protocol). A set of IP telephony signaling conventions, mostly used for VoIP, but usable for electronic delivery of any multimedia type.

Trunk lines
The generally high-bandwidth communications links connecting two switching systems, such as the one at the telephone company central office and a PBX or between PBX systems. A trunk line carries many voice and data signals simultaneously.

Trunking
An IP PBX’s process of merging data from multiple calls into a single set of packets to reduce transmission overhead.

VoIP (Voice over Internet Protocol)
A method of delivering telephone communications over computer networks that exchange information according to transmission rules governing the predominant worldwide network (the Internet).

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V1 VoIP Cloud PBX Resellers see Surge in Email Archiving

V1 VoIP cloud based pbx resellers offer email archiving services solutionsV1 VoIP resellers offering cloud PBX telephone services know how important it is to be knowledgeable about all things cloud PBX. Reselling V1 VoIP cloud PBX telephone services is a great way to help these small and mid-sized businesses become much more efficient in their everyday work practices. Many of the questions that potential business customers have are related to the benefits they look forward to receiving when their new cloud PBX services are enabled. They want the bottom line: how will a cloud PBX telephone system make their work life easier, more efficient, and how will it save them money. One of the benefits V1 VoIP resellers are seeing being utilized and asked for is email archiving.

No matter what kind of business it is, email is a necessity. Therefore the ability to keep emails highly organized is becoming a must. Managing and organizing emails is something no one really likes to do as it can be time-consuming and tedious. Email archiving is a feature provided by V1 VoIP cloud PBX resellers, where a company’s emails are placed into a separate storage area where they can be organized, and filed accordingly. And it doesn’t stop there. Businesses can also choose to integrate social media and instant messaging features into their emails, opening up a whole new world of communication possibilities.

With the large volume of emails that companies send and receive on a regular daily basis, email archiving is becoming increasingly important. It is necessary to keep these emails organized not only for pure organizational purposes but also to be sure that they are in compliance with any of the technical, business and/or legal challenges that may arise in the future.

V1 VoIP resellers provide customers with expert customer service and keep their business customers apprised of the latest updates, upgrades, and new features that cloud PBX telephony services and solutions can offer. This is where V1 VoIP resellers see a surge in customers needing these new features for the benefits they provide.

The many benefits that come with upgrading from a current traditional landline system to a new cloud PBX telephone system is well worth the time it takes to talk to a V1 VoIP reseller about what upgrading can do for their business. If you would like a free demo of what V1 VoIP cloud PBX services can dofor your business, contact us today! Our resellers are ready to assist you!

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