Tag Archives: voip QoS

V1 VoIP Explains How to Improve Your Call Quality

V1 VoIP explains how resellers improve businesses call quality QoS

V1 VoIP explains to our resellers that there are three main components pertinent to the success of VoIP technology in business: cost efficiency, functionality, and reliability. Our resellers’ customers love that the first two characteristics come standard with our VoIP services, but many desire a call quality guarantee. To improve VoIP call quality, or simply to ensure its consistency, our resellers look at the following to determine if there’s room for quality adjustment:

Network Infrastructure
The infrastructure of a business’ network is a very important factor to consider. Resellers will ask much bandwidth is available, how many users are active online and who is the internet provider. Since it is up to external facilities to transport voice data packets, businesses need to look outside of their immediate environment if they are experiencing poor VoIP call quality. To keep costs down, investigate your current data plan, so that you do not exceed your internet limitations trying to optimize your system.

V1 VoIP resellers recommend using top-grade lossless compression software, otherwise you will significantly deteriorate your VoIP system’s call quality. It is also important to keep your computer running properly, meaning that regular defragmentation, memory clean-up, and system backup are necessary to ensure VoIP call quality consistency.

Location and Wiring
The use of a network monitoring device is a must; it enables tracking for each voice data packet, allowing for easy troubleshoot if a call goes awry. Similarly — and this is not something many people think to check — look into installing high-quality network cables to reduce static. Not only will this stop severe weather conditions from affecting your VoIP call quality, but it will improve the longevity of the network overall. To reduce in-house interference, always place your VoIP ATA away from the router; the placement of equipment can also affect VoIP call quality.

Is your call quality as clear as should be? As clear as it could be? Contact V1 VoIP today to talk to us about call quality issues, how to overcome them, and be in touch with a reseller who can provide you the best call quality in VoIP service and solutions for your business.

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V1 VoIP Explains: What is Quality Of Service

V1 VoIP provides our resellers with the knowledge they need to be successful. Today we are exploring Quality of Service (QoS) and explaining to our resellers why this is important to being a successful reseller.

QoS simply put means that when a customer makes a call, the call goes through without a problem and the clarity is good. QoS relies highly on bandwidth and more accurately how much of it is available for VoIP purposes. Remember, VoIP is voice calls made over the internet, so the internet highway of bandwidth can’t have too much traffic on it, otherwise the call quality will suffer. In networking, quality can mean many things. In VoIP, quality simply means being able to listen and speak in a clear and continuous voice, without unwanted noise.

While increasing the amount of bandwidth is one way to help QoS, it’s not the only option that needs to be taken. Assigning priorities to the data flows to recognize voice traffic as the most important. By changing router transmitted data in a prioritizing way, it should help ensure proper QoS.

Although some equipment provides for complex QoS settings, it’s better to stick to the basics and use only a few prioritization rules. Conversely, a small router might be unable to serve a more complex telephony system. This is why we recommend that you evaluate the needs of your business before purchasing equipment and applying QoS.

The primary goal of quality of service is to provide priority to networks, including dedicated bandwidth, controlled jitter, low latency and improved loss characteristics. Its technologies supply the elemental building blocks that will be used for future business applications in campus, wide area networks and service provider networks.

There are three fundamental components for basic QoS implementation:

Identification and marking techniques for coordinating QoS from end to end between network elements
QoS within a single network element
QoS policy, management, and accounting functions to control and administer end-to-end traffic across a network

If you want to ensure that you are reselling to your customers with the highest QoS available to them, contact V1 VoIP to learn how to achieve great call quality.

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