Tag Archives: voip resellers

V1 VoIP Class 4 Softswitch Highlights

V1 VoIP offers a class 4 switch used by the US telephone company to interconnect local exchange carrier for long distance calls

The V1 VoIP Class 4 Softswitch

V1 VoIP provides a high performance Class 4 Softswitch for both carrier and enterprise markets looking to interconnect their VoIP servers. Our Class 4 Softswitch secures the delivery of VoIP traffic or services over multiple IP networks and includes full component redundancy. For VoIP providers, a Class 4 Softswitch can replicate what a class 4 switch does for land line telephone calls.

Our class 4 switch is a telephone central office switch used to connect the end offices of telephone service networks together. Used by the United States telephone companys it interconnects local exchange carrier offices for long distance calls. Class 4 switches can only deal with high-speed digital four-wire connections. Also called a ‘tandem’ telephone switch, it connects class 5 switches to a larger network.

V1 VoIP Class 4 Softswitch features:
1. Intelligent Call Routing – Uses sophisticated algorithms to reduce cost, latency, congestion, and improve the overall quality of VoIP calls
2. Easy to use User Interface – Provides a simple user interface for local or remote control management of maintenance, configuration, monitoring resources, software updates, firewall management, etc. Choose between a web based GUI or a command line interface
3. Billing Interface – Overview of services provided including Call Data Records (CDRs)
4. External Routing APIs – Fully control routing through the use of applications with an integrated SVI in the existing infrastructure
5. Security Features – Integrated Firewall, password and user name protection, secure external protocols, and reports of any unauthorized access

Are you in need of our switch capabilities? Contact V1 VoIP now to learn about what adding our Class 4 softswitch can do for your reseller business.

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V1 VoIP Wholesale International DIDs and A-Z Termination

V1 VoIP offers wholesale rates for International DIDs as well as A to Z termination. Along with being the largest footprint in North America, V1 VoIP offers DID phone numbers to over 60 countries. The addition of international origination and termination will make it one of the largest VoIP footprints for any U.S. based carrier.

V1 VoIP resellers and wholesalers will be able to quickly provision these International DID’s in real-time through V1 VoIP’s proprietary VoIP portal. Our backend VoIP Portal system is an easy to use web portal were resellers can do a variety of functions like provision DID’s, add and delete endpoints, update DID features, submit LNP’s requests and much more. The VoIP Portal is one of the most robust portals in the industry.

With the addition to hugely popular International DID phone numbers and A to Z termination at wholesale pricing, V1 VoIP is able to help our resellers manage their VoIP business. Resellers of V1 VoIP services and solutions have access to all products they will need to provide a complete suite of offerings to their business customers.

At V1 VoIP we believe in not only providing a competitively priced service, but also helping our ITSP’s with the tools they need to be successful. We believe that when our resellers succeed, that’s when we succeed.

Contact V1 VoIP today or sign up now to learn more about our wholesale rates for International DIDs and A to Z termination.

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V1 VoIP Warns of Mistakes When Switching To VoIP

At V1 VoIP we want our resellers to succeed, and in order to you to do so we are warning our resellers of some of the most common and largest mistakes they could make in the process of switching clients from POTS to VoIP. Here is our checklist to make sure you keep your client’s experience trouble and worry free.

Know your product.
It’s very simple. If a reseller understands the services they are offering, and how they correlate with the needs of their customer’s business it should be smooth sailing. What are the main issues of your system? What is the current/expected traffic? What functions does VoIP offer and which of them should be used in your case? The one-size-fits-all approach doesn’t work for all users in your network, so you’ll have to define which of them need more functions than others.

Know your network and hardware.
VoIP can’t be implemented successfully in a low-quality network. Make sure that your security protection, bandwidth and hardware are of the appropriate level. VoIP is rather demanding in terms of bandwidth, so it’s possible that you’ll have to upgrade your existing connection. Make sure to choose routers that are business-grade with a QoS (quality of service) feature.

Make employees understand VoIP
Even if the company has only six employees, they will need time and guidance to master the use of VoIP. In the case of more employees, schedule a few training sessions and don’t pressure them – people aren’t always friendly to new technologies and sometimes reject them on a subconscious level.

VoIP is meant to fix the flaws in existing telephony systems, not make them worse of create new ones. Take measures to avoid these stumbling stones, and your business will enjoy a powerful boost in terms of cost efficiency and flexibility of your telephony system.

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V1 VoIP Origination and DIDs for Resellers

V1 Voip origination and DIDs provided to resellers and partnersV1 VoIP gives VoIP origination resellers the ability to select and provision local DIDs (Direct Inward Dial) terminated to their VOIP gateways anywhere in the world. With V1 VoIP solutions, resellers can establish multiples POPs (points of presence) with calls originated from over 5,000 rate centers in the USA and major markets. V1 VoIP inbound DID service is an innovative solution for calling card companies, conferencing service providers, call center operators, voice portals, and other businesses that need local phone numbers in many markets across North America.

Local DID services leverage V1 VoIP’s and our partner’s PSTN capabilities while giving customers the control they need to create new products and services through SIP / VoIP. While doing so interconnection expenses are reduced over comparable traditional services while allowing for additional network redundancy over having one single PSTN interconnection point.

V1 VoIP also has disaster relief covered. Our origination call solutions allow for simple disaster recovery, when a gateway fails or Internet connectivity solutions are not working, a DID or Toll Free number can be routed to a secondary gateway within minutes.

V1 VoIP origination carrier services for resellers include the following:

Toll Free DID inbound coverage includes:
* US 48 states, US 48 + Canada, US 50 states + Canada.

DID origination product pricing options:
* Per minute incoming usage based (unlimited channel incoming)
* Session or Simultaneous call based (no per minute usage charges) monthly recurring charge for DID from eligible rate centers only
* Virtual PRI in major markets (price per 23 channels)

Toll Free Origination product pricing options:
* Toll Free to SIP Origination pricing based on the originating area code (npa nxx)
* Toll Free to SIP on a flat rate

Contact V1 VoIP today to find out more about our origination carrier services and DID provisioning.

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V1 VoIP Explains Voicemail to Email

V1 VoIP explains the popular hosted feature of voicemail to emailIn this area of text messaging, how often do you really check your voicemail? Isn’t it easier to see a text or a missed call notification on your mobile? At work, do you check your voicemail as often as your email? Probably not. This is why V1 VoIP finds that the voicemail to email feature has become so popular.

Voicemail to Email means that a VoIP phone system records a voicemail as an audio file and then sends it to an email address. The recipient is then able to download the file right from their email and play it using a media player on their smart phone or PC. The most commonly used files to do so are .mpg and .wav format.

The American workforce has become increasingly mobile. If you are out of the office, say at a client meeting or working from home, a great benefit of voicemail to email is that you can receive voicemail notifications at any place, any time. This way you can always make sure that you get that important voicemail, even if you are away from your desk.

If you are interested in V1 VoIP’s voicemail to email feature, we invite you to find out about this and many more of our popular features with a free tour.

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Small Businesses Spending on VoIP Telephony

V1 VoIP resellers show small business voip services very popularDigital voice service has been a popular form of VoIP, and home offices and small offices continue to adopt the service. Small businesses and work-at-home businesses (1 to 4 employees) will continue to be a growth engine for broadband telephony services, a new study says, with a forecast of 83 percent growth through 2015.

Broadband VoIP telephony offers advantages for small businesses; primary among them is the low monthly service fee and negligible costs for long distance. It does not, however, provide the scalability associated with hosted and IP PBX solutions. It also does not typically come with the service level agreements (SLAs) and quality-of-service (QoS) afforded by other solutions, which are general requirements for enterprise and medium sized businesses

Forecasts are also broken down further into the following vertical markets:

* Administrative and support services, waste management
* Arts and entertainment
* Construction
* Education
* Finance and insurance
* Forestry, fishing, and agricultural services
* Government
* Healthcare and social services
* Hospitality and food
* Information and communication
* Management of companies and enterprises
* Manufacturing
* Mining
* Other services
* Professional services
* Real estate
* Retail trade
* Transportation
* Utilities
* Wholesale trade

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Best V1 VoIP Features for Reseller SMB Customers

V1 VoIP resellers understand the features that small and medium businesses want to run company efficiently and cost effectivelySince the cost of upgrading communications to VoIP services in a company have become afforadable, small and medium-sized businesses are starting benefitting from these high-tech services and solutions. If a business wants to compete in today’s corporate world, it’s crucial for them to have the technology to allow them to compete. Especially when it comes to telecommunications. There is simply no reason for them to continue using outdated phone services. This is why they turn to V1 VoIP resellers.

Being a V1 VoIP reseller means understanding your customers and what they need. With telecommunications, it’s essential that every reseller’s end user customer understand how VoIP will fit into their small business communications plan and the benefits that come along with it. It’s these features that will allow a company to run much more smoothly, efficiently and most importantly, cost effectively.

Depending on what type of business a reseller is talking to–a law firm has different needs than a digital marketing company–a customer will need different features. But regardless of company type, the following are the features V1 VoIP resellers say customer request most frequently.

Auto Attendant
Auto attendant allows a business to program their VoIP telephone system so that anyone who calls the company receives a professional greeting, allowing callers to view the business as professional.

Priority Alert
Priority alert ensures no important telephone calls are ever missed. It allows a user to enter specific criteria into the system that tells it to complete a particular action, like creating a certain ring tone or pattern when this criteria has been met.

Do Not Disturb
This gives ability to block calls when they’re busy with customers so there are no interruptions when on a can’t miss call.

V1 VoIP resellers know how to give their small and medium business customers the telecommunications features they need. If you would like to become a V1 VoIP reseller or learn more about the features we can offer your existing clients, contact us today.

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V1 VoIP Resellers Explain Why SMBs Should Switch to VoIP

V1 VoIP resellers understand needs of small and medium size business owners to upgrade to VoIP services and communicationsAlmost half of all of small and medium-sized business (SMB) owners have decided to update their current business communication system with VoIP. They’re still using the landlines that SMBs were using in the 1950s! It makes V1 VoIP reselleres wonder, what’s the hold up? Why haven’t all of these businesses realized that this upgrade is necessary?

1. If it ain’t broke…
For some of these business owners, they look at their phones and they ring, and they work. And once they’re comfortable with the communication system that they have, they don’t see any reason to change it let alone upgrade it. While it is understandable, V1 VoIP resellers know that by not upgrading to a VoIP communication system will severely limit these business owners efficiency.

2. I don’t get VoIP.
While VoIP technology has been around for more than a decade, many people still don’t understand what VoIP is and what it does, let alone what the acronym stands for. New technology brings a number of questions in order for users to fully understand how it works and this includes VoIP. This is why V1 VoIP resellers are ahead of the game. They not only understand how VoIP technology works, but also to understand how and why their customers need it and how they will benefit from it.

3. Upgrading sounds expensive.
The cost to upgrade to VoIP technology for SMBs have lowered substantially in the past few years, making any business owner now affording to utilize the high-tech VoIP services that can take their business to a whole new level. Not only is it not expensive to upgrade to VoIP services, but V1 VoIP resellers offer features and solutions that will save businesses money each month and make them operate more efficiently, therefore increasing their profitability in the process.

V1 VoIP knows the questions SMBs will ask when they are approached to switching to VoIP. We arm our resellers with the knowledge and responses needed to explain how beneficial VoIP services are and how the technology works. Contact V1 VoIP today to get started offering SMBs the latest VoIP services.

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V1 VoIP SIP Trunking Options for Resellers

become a V1 VoIP reseller and start growing your voip business by offering SIP trunking servicesAs a V1 VoIP reseller your customers will benefit from more SIP trunking advanced features, regardless of what phone system they currently have.

V1 VoIP SIP Trunk Disaster Recovery

Designed to protect business customers through increased reliability and survivability during unexpected service interruptions. Dial Tone-Plus disaster recovery provides continuity of service by systematically re-routing incoming calls to cell phones, voice mail boxes or branch offices.

V1 VoIP SIP Trunk Scalability

Customers are often required to over-engineer their phone systems by purchasing more phone circuits than they really need. Dial Tone-Plus enables customers to scale the number of telephony sessions (virtual phone lines) in increments of one, rather than paying for something they don’t need or won’t use.

V1 VoIP SIP Trunk Dynamic Line Bursting

During peak hours a customer can be at risk of not having enough call paths (or phone lines) to accommodate increased inbound call activity, resulting in many callers receiving a busy signal. Dynamic Line Bursting allows a customer to “burst” over the total number of prepaid call paths (virtual phone lines) they are subscribed to, so that inbound callers never receive a busy signal.

Remote Workers

Companies that have premise-based PBX’s have little to no features they can offer to their employees who work remotely. For literally a few dollars per month, V1 VoIP offers full PBX functionality to your home based and mobile workers.

V1 VoIP SIP Trunk Consolidation

In a multi-site environment, V1 lets you eliminate individual telephone circuits (traditional phone lines) at each location, consolidating all locations into one centralized site, resulting in reduced hardware and significant cost savings.

V1 VoIP SIP Trunk Virtual DID’s

Organizations can have DID’s nationwide or local regardless of their location. Virtual Conference Center: Unlimited number of conference calls that can be routed by DID or Auto Attendant.

V1 VoIP SIP Trunk Cell Phone Support

Requirements are no longer limited to wired systems. Organizations can now leverage voice over cellular while enjoying the feature set of a corporate PBX.

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V1 VoIP Class 4 Softswitch Solutions

V1 VoIP offers a class 4 switch used by the US telephone company to interconnect local exchange carrier for long distance calls
The V1 VoIP Class 4 Softswitch
V1 VoIP provides a high performance Class 4 Softswitch for both carrier and enterprise markets. Our Class 4 Softswitch secures the delivery of VoIP traffic or services over multiple IP networks and includes full component redundancy. It is a highly scalable solution for small or large businesses looking to interconnect their VoIP servers. A class 4 switch is used mainly by large telco providers to interconnect to the worldwide telco networks. For VoIP providers, a Class 4 Softswitch can replicate what a class 4 switch does for land line telephone calls.

What is a Class 4 Switch?
A class 4 switch is a computer device used by the U.S. telephone company to interconnect local exchange carrier offices for long distance calls. More commonly known as a Tandem telephone switch, it connects class 5 switches to a larger network. It is a telephone central office switch used to connect the end offices of telephone service networks together. Class 4 switches can only deal with high-speed digital four-wire connections.

Types of Class 4 Switches
There are two types of connection for a class 4 switch. One is called a sector, or local tandem which is used to interconnect to the traffic between class 5 switches within a local access and transport area (LATA). For example, a call is placed from Seattle to Boston. The calls travels through the class 5 switches and find out that it cannot access the Boston phone number through that network. It then connects to a class 4 switch which allows it to connect to another class 4 switch in Boston. It then again connects to a class 5 switch in the local area the phone number is located to complete the call.

Another type of connection for a class 4 switch is called an access tandem switch. This is when a class 4 switch connects to a long-distance telephone company, also known as an Interexchange carrier (IXCs). Much like a local tandem, the same process is repeated but the call travels overseas through the point of presence (PoP) provided by an IXC. It then gains access to the class 4 switches in other countries and can interconnect to the one it needs to reach.

Benefits of a Class 4 Softswitch:
1. Intelligent Call Routing – Uses sophisticated algorithms to reduce cost, latency, congestion, and improve the overall quality of VoIP calls
2. Easy to use User Interface – Provides a simple user interface for local or remote control management of maintenance, configuration, monitoring resources, software updates, firewall management, etc. Choose between a web based GUI or a command line interface
3. Billing Interface – Overview of services provided including Call Data Records (CDRs)
4. External Routing APIs – Fully control routing through the use of applications with an integrated SVI in the existing infrastructure
5. Security Features – Integrated Firewall, password and user name protection, secure external protocols, and reports of any unauthorized access

By checking this box, I agree to V1 VoIP's Terms and Conditions