Tag Archives: voip solutions

Why Businesses Need Auto Attendant Feature

Many businesses do not know the importance a having an updated business communication system in today’s highly competitive business world. What these businesses need is a V1 VoIP reseller to help them understand how a new business communication system can help them in every aspect of their business. One important way is with features that can translate into success.

One feature that helps out small businesses is the auto attendant. The auto attendant feature is perfect for small businesses who don’t have a lot of administrative resources. It’s main use is to route calls coming in to the right person or department. It can play advertisements about the business, or some simple on-hold music while people are waiting. The auto attendant essentially eliminates the need for a person to answer and transfer incoming phone calls.

Many small business owners use the auto attendant to advertise their business because it is a very cost-effective option. If your call is put on hold, then this is the most frustrating moment, you can make it exciting with on hold music or messaging.

A quick overview tells is that the auto attendant answers all of your business calls with a custom greeting made by you, which is great for personalized service. You can program it with customized messages or select the type of music you want for your customers to listen to when they’re on-hold. A series of voice prompts will allow callers to easily choose who they wish to speak to. The ability to forward calls is available, which is highly advantageous due to our very mobile work force these days. Anyone who calls in to that business will be impressed when they are greeted by the auto attendant, as many people think an auto attendant is extremely expensive therefore the business must be doing really well.

Do you have a customer that could benefit from the auto attendant? Resellers contact V1 VoIP now to offer auto attendant and many other features to your clients.

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Sales Pitch for Why Businesses Should Switch to VoIP

More business owners want to be able to use their phone service without any worry about phone lines being busy, or other issues that are often present when using a traditional phone line. V1 VoIP reseller programs allow businesses to beat their competition and offer efficient service to their customers and clients. It also keeps businesses current and ensures they will continue to evolve over the years.

Businesses that choose not to switch to VoIP service will eventually find themselves losing to their competitors. A business’s profit margins can drop considerably if they do not or cannot keep up with the times. V1 VoIP resellers have the potential to boost the profits of any business that uses them. This means that the business will have more money to continue further promoting themselves and to stay current in a world where advances in technology are happening constantly.

It is important for businesses to switch to a VOIP phone program if they have not already done so. This must be done in order to remain competitive and keep a business running smoothly. Anyone that joins a reseller program will be giving competition to the phone companies that offer traditional, soon to be outdated, service. This rings true throughout the United States.

V1 VoIP treat each of our resellers as partners. We want them to succeed. When someone buys service through through our reseller program they are forming a partnership with the business that runs the program.

V1 VoIP offers resellers options to offer origination, A to Z termination, SIP trunk services, and hosted PBX. V1 VoIP provides white label services to our reseller and wholesale partner through a global hosted PBX and SIP Trunk solutions.

Eventually, traditional phone service may become obsolete as everyone begins to see the benefits of using a VOIP system.

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Can You Afford to Have Your Business Look Down

Can your business afford to look down to customers? It’s a simple and yet interesting question. In the current business economy can you afford for a day, an hour, or even a minute, to have your company look like it is not currently operating to a potential customer?

Let’s face it, the answer is no.

Recently a bakery contacted V1 VoIP about our phone services. They were having a class at the bakery and there was a massive storm going on outside. While the power to the building did not go out, their phones service went down. Three different customers were trying to call to cancel the class because of the weather and could not reach the bakery. What was worse, the phones were down for a week.

Think of it… an entire week with customers unable to reach you. With no outgoing message saying ‘please leave a message.’ Instead someone saying the number was not in service. How many customers did they lose during that week?

When they signed up for V1 VoIP services, they now can have those calls forwarded to their cellular phones in the case of an outage like that. They can change their outgoing message with ease. They have added on hold notifications about classes, promotions, and directing visitors to their website to see their gallery of wedding cakes. And they have even become a reseller offering our services to the other companies in their shopping plaza.

Can you afford to have your business look down to prospective customers? No. You cannot. Contact V1 VoIP today to learn how your company can appear to never be out of business again.

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2017 Is the Perfect Time to Switch to V1 VoIP

Cloud based V1 VoIP services and solutions offer superior pricing, features, and flexibility. But if you haven’t switched to VoIP services yet, then chances are you think that it’s such a hassle and that you simply don’t have the time to get a VoIP phone system up and running.

Let V1 VoIP put your mind at ease. If you’re a small business, you can switch to V1 VoIP services in only a few hours. This is a result of certain time-saving features unique to VoIP phone systems that actually accelerate the setup and configuration process. The incentive to switch to a VoIP phone system is clearly there, with businesses seeing average savings of between 50% and 75% after making the switch to VoIP.

Temporary numbers are generally provided for businesses porting their phone numbers over to a new VoIP provider. This ensures that there is no disruption during the transition process. When a caller dials the established number, she will be routed to the temporary number until the port is complete. Porting a local phone number typically takes 2 to 4 weeks, while porting a toll-free number typically takes 6 to 10 business days.

Most VoIP deskphones require only a few steps to start making calls with your VoIP service. First, you’ll need to ensure that each phone can be plugged into your office Internet via an Ethernet cord. Next, you’ll want to give each employee access to an outlet for the phone’s power adapter. After that, all that’s left is the phone registration process.

Many VoIP services now also offer softphones for users. Softphones are phone applications that run on your smartphone, mobile device, or PC. Softphones can connect to your business VoIP account and make and receive all the calls that your deskphone can. And even better, the setup time for a standard softphone takes only a few minutes. Softphones are perfect for when you’re out of the office, traveling, or just need to get phones up and running during the transition to your new VoIP provider.

V1 VoIP phones and service can be configured in a matter of minutes. And with our online Admin Portal, you can configure all the technical settings you need, without going through a sales or support rep. Make this the year that you sign your business up for VoIP service and solutions to save your company money. Contact V1 VoIP today to learn more and get started.

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