V1 VoIP has launched a new, enhanced PBX suite of services to our private label resellers. Our resellers say their business customers are signing up fast thanks to the cloud PBX features. These features include saving their clients money, offering a more streamlined way to do business, allowing for a fully mobile workforce, all which give them the ability to hire more employees.
Setup a personal assistant to “find you” at up to five Locations. This feature is configured per extension, and offers an extensive number of options to route calls once they have reached the given extension Callers are asked to “announce themselves”, and are offered the option between locations to try the next location, or to leave a message.
Multiple on-site and outside callers can simultaneously participate in password protected conference calls. Callers can be assigned talk-listen or listen only access.
No Answer Call Forwarding
Automatically forwards your calls to an extension, group, or phone number when you do not answer your phone.
Call Queue: Call queues route calls in a first-in-first-out manner to the appropriate extension or group. These extensions can be agents logged into the system. Call Queues are commonly used with an ACD, where the callers hear a welcome message such as “thank you for calling, all available agents are busy, you are Xth caller. Estimated wait time is X minutes. Please hold for the next available agent, or press N to leave a message”. When the call is ready to be routed, the ACD handles the routing rules.
A device or SoftPhone feature that simulates a phone being off-hook, sending calls received directly into voicemail, which can helps during off hours like weekends or holidays.
Custom Music On Hold Music
So much more than just music, this feature allows a customer to provide messages about promotions, direct callers to their website, and give information they might be looking for all while they wait, which can be easily uploaded through our VoIP Portal.
Our enhanced PBX is not limited to these features, it also includes call routing, call detail records, automatic call distribution, call forwarding and so many more. Contact V1 VoIP now to get a full list of our enhanced PBX features and start reselling it so you can make money.