Are You Unhappy with Your Hosted PBX Provider?
The Virtual PBX, which many people refer to as Hosted PBX or Cloud PBX, has now been in the business mainstream for several years.
You may now be reaching the point that you are out of contract, you’re experiencing VoIP problems or are just looking for a VoIP provider comparison. Much has changed since business VoIP first arrived in the market. Or maybe you are unhappy with certain aspects of your cloud phone system provider and need to change your Virtual PBX provider.
Changing VoIP Providers is Easy
In the days before the Virtual PBX, you had to make a large capital investment on your business phone system. To justify your investment you needed to keep the system for a long period of time and buying a new system because the phone system vendor had poor service was out of the question.
Today, with a cloud phone system, it’s much easier to make a change. First, virtually all VoIP services for business use an industry standard SIP telephone so you can keep your phones and simply change providers. Popular providers for business VoIP phones are Polycom, Yealink, and Cisco. Those phones will work on almost any cloud phone system out there.
Remember too, that in a cloud PBX solution the PBX hardware is in a data center so you don’t have any expensive premise-based equipment to replace. You merely need to have the new VoIP provider program your phones to recognize the new VoIP system and move your phone numbers to the new provider
Conclusion: A Virtual PBX is a business service, not an asset. While it has many advantages over the old business phone system, it doesn’t mean that you can forget about it. A Hosted PBX review from time to time helps keep your expenses in line and customer support at an acceptable level of quality.