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Blog Posts

Understanding VoIP Redundancy

Posted on: February 15, 2018

There is no chance to control nature, but there is definitely a chance to reduce the dependency of your telephony system on the ISP. This is what we call Internet redundancy. Redundancy is about providing a backup plan for everything.

But with all the benefits that VoIP origination offers to small businesses and big international companies, the vulnerable spot is still the the Internet connection. Whether its a natural disaster or a construction crew doing work to the streets, you cannot control the Internet. This will lead to breaks in communication as well, which translates to lost opportunities and inability to talk to clients and partners.

What is redundancy?
Imagine you are driving to work and find out that the road is blocked. Instead of waiting until the way is cleared, you simply switch your route. A similar process occurs in your data network if the VoIP redundancy principle is complied with: the data simply travels an alternative route, thus, your communications do not suffer.

Many businesses are use the approach of two Internet service providers, knowing that they can’t afford any connection downtime. The distribution of services between those two ISPs can be different. Some choose to assign different functions to them, and if one fails, its functions are automatically transferred to the other. Another scheme is to use one of the ISPs for backup purposes, i. e. most of the time it is non-active and used only in case of emergency.

Just like any other cutting-edge technology, VoIP requires a complex approach to work at its highest efficiency, and Internet connection redundancy is its major component. If you’d like to learn more about how a strong VoIP termination package with superb global coverage and redundancy can help your business, contact V1 VoIP today to prevent ever being down.