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Blog Posts

V1 VoIP Explains What Makes a Great Wholesale Provider

Posted on: September 28, 2017

V1 VoIP wholesale customers decide which features are important and then how we best fit for their company so we can deliver the best products to your customers. When it comes to wholesale VoIP services, V1 VoIP knows that we can meet the standards of your valuable customers.

To help you start thinking about the qualities that are most important to your business, V1 VoIP has listed the top features that wholesale customers look for in a business communications solution.

1. Network Reliability
A hosted PBX phone system is delivered over the Internet and hosted by a third-party vendor, but the virtual services of the cloud are still tied to a physical location along with the information stored there. V1 VoIP offers a 100% uptime, even in the face of a natural disaster. You will no longer have to worry about earthquakes and hurricanes as V1 VoIP has a geographically-dispersed network infrastructure with switches in more than one location for exactly this reason. In the event of a switch outage, another location can serve as a backup to preserve uptime and prevent disruption in business communications.

2. Ease of Making Changes for the End-User
Many business owners fear that by adopting a new communications system, they’ll set themselves up for a big headache when they want to add new employees or take lines off of their plan if there’s downsizing. But V1 VoIP Hosted Wholesale VoIP products are very simple to use, and adding or subtracting lines is done in moments with ease.
When a business grows rapidly or needs to take on seasonal employees, they don’t need to wait for a service technician to come and install multiple phone lines. Instead, all they need to do is pick up the phone and make a call to V1 VoIP or use our proprietary online subscriber portal to makes service changes with just a few clicks. A new line can be ready in minutes, and all they have to do is plug the new phone into the wall.

3. Ease of Process from Order Fulfillment to Migration
With V1 VoIP as your wholesale VoIP provider, building, migrating and managing subscriber accounts is easier than ever. Certain vendors have a fully-integrated, automated system that eliminates the time consuming step-by-step hassle of manual operations and makes it easy for partners to quickly scale both their cloud solutions offerings and subscriber base — cutting out weeks and months of fulfillment time.

4. Dedicated Partner and Customer Support
V1 VoIP provides initial training to wholesale customers and support to show how to use our tools and features. We will walk through things like the management subscriber portal — and demonstrate how to quickly and easily manage account preferences, phone lines and more.
Adopting a wholesale VoIP solution means that the vendor is responsible for maintaining all equipment and infrastructure that powers the system. As soon as new features are available, the provider will simply update its systems so that customers can instantly enjoy the benefits – without your having to keep track of regular software updates. Whether you have a quick question, or need a training tutorial, an account manager should only be a quick phone call or email away.

Do you want a free demo of what V1 VoIP’s wholesale service offerings can do for your business? Contact a member of the V1 VoIP team today for a free demo of our services and solutions.

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