What is the very first question a potential VoIP customer asks? It’s always the same: “Can I keep my existing number?” There are a number of reasons why someone may wish to do so such as contact consistency, memorability, publicity and company branding. In order to keep the current number, it needs to be ‘ported’. V1 VoIP explains what number porting is and how to port your phone number from one provider to another and landline to VoIP.
Porting phone numbers is a method called Local Number Portability (LNP), or “porting”. Porting is a process which allows users to move their phone numbers from one network or provider to another. In many cases, the former provider will only port for a ‘goodbye’ fee. It’s done mostly in an last-ditch attempt to keep you as their customer and also as a severance payment. In landline to VoIP transitions, local number portability encounters a only few challenges. For one, telephone providers may be restricted in their network’s reach, so users transferring to another city or country simply go out of bounds. As well, local number portability requires a person or business’ registration to match the records both providers have on hand, meaning a number assigned to different individuals, although in the same company or family, does not work.
If you are switching from traditional phone landlines to VoIP, you’ll find the change very simple with only a few steps. All you have to do is activate an account, plug-in a call device, disable the old phone line, and you are off making VoIP calls! Businesses may spend additional time configuring voice menus and other fun VoIP capabilities to suit their needs, but the whole process is incredibly straightforward nonetheless. From VoIP provider to VoIP provider, however, porting cannot typically happen because users do not own the virtual numbers assigned; they instead belong to the network as a whole.
V1 VoIP assigns all numbers automatically through our proprietary backend VoIP Portal system. It provides a wide variety of local and toll-free number area codes to pick from, so users will find their options abundant. See for yourself and follow this link through to the DID numbers page. Speaking with the VoIP provider directly is also a good move to see if there are exceptions or alternatives, so do not hesitate to get in touch.
To get more information about number porting, please contact a member of the V1 VoIP team to see if you can take your number with you to VoIP.