Toll free phone numbers can be used for a multitude of reasons by a diverse group of clients. Here, V1 VoIP explains to our resellers and customers what toll free phone numbers and and a few of the popular ways that they can be used to your benefit.
Just what are 800 numbers? 800 telephone numbers, commonly referred to as toll free numbers, allow callers to reach you or your business at no charge; instead, you incur the charges. There are a variety of benefits to having an 800 number which will be discussed later. Having a toll free number can be beneficial for you and your business.
An 800 number acts as an intermediary between the caller and the recipient. There is no need to get a new phone line in order to use an 800 toll free number. All incoming calls can be forwarded to your already existing line. The only difference between a local and 800 number is that when calling from an 800 number, the caller incurs no charges. The recipient can set the 800 number to be instantly forwarded to a landline, fax machine or even a cell phone. Installation of new hardware is not required, and you can set up your new toll free phone number in minutes.
800, 888, 877 and 866 are all prefixes for toll free numbers. 800 numbers were the first toll free numbers but the demand for such numbers exceeded supply, so companies began issuing toll free numbers with 888, 877 and 866 prefixes. They all function the same; it’s just a lot more difficult to get an 800 number than one of the other prefixes because they were the first to be offered and many combinations have already been taken.
Obtaining a vanity number for you, or your business, can help improve the visibility and image of your company. Most 800 service providers offer an option for obtaining a personalized vanity number for a low one-time fee. Vanity numbers are sometimes helpful to get people to remember your number. A few 800 number providers even include a vanity number at no extra cost when you sign up for one of their plans! A great example of a vanity number is 1-800-Got-Junk.
There are three known groups for which 800 telephone numbers are most applicable:
1) Large Businesses or Corporations
Large businesses use 1 800 numbers for their customer support line in order to become more accessible to the consumer. When using an 800 number, consumers are free to call for support or help at no charge.
2) Small Businesses
Small businesses use 800 numbers to increase visibility and to create an image of national presence. Having a toll free number helps small businesses differentiate themselves from their competition by seeming more customer service friendly.
3) Individual Consumer
There are several factors which could explain personal 800 number use; however, the most common users seem to be parents whose children are away at school. By obtaining an 800, 866, 877 or 888 number parents can provide a convenient way for family members to call home without having to pay a monthly premium or make a collect call.
Don’t wait any longer to be able to offer 800 phone numbers to your customers. Contact V1 VoIP about our 800 number reseller capabilities.